Guests
All properties in Seogwipo, Jeju, South Korea

The Shilla Jeju

Luxury Seogwipo resort with 2 outdoor pools, connected to the convention center

  • Free Internet
From
S$547

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  • Pool
  • Outdoor Pool
  • Outdoor Pool
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75, Jungmungwangwang-ro 72beon-gil, Seogwipo, 697-130, Jeju Island, South Korea
9.2.Superb.
  • It was Expedia VIP marked hotel but I didn't get any upgrade service at all, I've sent a…

    Dec 12, 2018

  • I liked beautiful walking trails in Shilla hotel.

    Dec 8, 2020

See all 1,321 reviews

Official standards

This property advises that it adheres to CESCO (S. Korea) and Clean & Safe Stay (Okura Nikko Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Walkable
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 429 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools and indoor pool
  • Breakfast available

What’s around

  • In Jungmun
  • Jungmun Golf Club - 5 min walk
  • Jeju Teddy Bear Museum - 10 min walk
  • PLAY K-POP - 11 min walk
  • Jungmun Saekdal Beach - 12 min walk
  • Ripley's Believe It or Not Museum - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin Room, Mountain View
  • Corner Suite, Mountain View - Lounge S Access for 2 Adults
  • Pacific Deluxe Suite, Garden View - Lounge S Access for 2 Adults
  • Standard Double Room, Mountain View
  • Deluxe Family Twin Room, Mountain View
  • Standard Twin Room, Garden View
  • Standard Double Room, Garden View
  • Royal Suite (Lounge S Access for 4 Adults, Airport↔Hotel Pickup&Sending Service)
  • Premier Double Room, Ocean View - Lounge S Access for 2 Adults
  • Deluxe Double Room, Ocean View - Lounge S Access for 2 Adults
  • Double Room, Terrace, Garden View (Ondol)
  • [Shilla Special] Standard Double Room, Mountain View
  • Premier Double Room, Mountain View
  • Deluxe Family Twin Room, Garden View
  • [Family PKG]Ondol Terrace Family Twin Room,Garden View-Free 2Adult 1Child Breakfast,Extra person fee
  • Deluxe Double Room, Mountain View
  • Deluxe Twin Room, Mountain View
  • Ondol Terrace Family Twin Room, Garden View
  • [Shilla Special] Standard Twin Room, Mountain View
  • Deluxe Double Room, Mountain View (One Travel Bag as a Gift)
  • Deluxe Twin Room, Mountain View (One Travel Bag as a Gift)
  • Deluxe Double Room, Ocean View

What’s around

Landmarks

  • In Jungmun
  • Jungmun Golf Club - 5 min walk
  • Jeju Teddy Bear Museum - 10 min walk
  • PLAY K-POP - 11 min walk
  • Jungmun Saekdal Beach - 12 min walk
  • Ripley's Believe It or Not Museum - 12 min walk
  • Yeomiji Botanical Garden - 14 min walk
  • Pacific Land - 18 min walk
  • Cheonjeyeon Falls - 19 min walk
  • Jeju International Peace Center - 24 min walk
  • Starry River - 27 min walk

Getting around

  • Jeju Intl. Airport (CJU) - 38 min drive
Profile: Jungmun

Profile: Jungmun

Jungmun, located on the southern shores of idyllic Jeju, is where you’ll find the island’s most popular beach. Nestled between palm-fringed sand dunes and the deep blue ocean, this stretch of silky white sand is the ideal spot for snorkeling and soaking up rays.

Away from the sea, the Teddy Bear Museum is packed with lovingly cared-for cuddly creatures from all over the world. The Yeomiji Botanical Garden is another firm favorite, boasting thousands of exquisite tropical flowers and plants. When you’re feeling peckish, there’s a host of restaurants serving local delicacies like succulent barbecued Jeju black pork.

map
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75, Jungmungwangwang-ro 72beon-gil, Seogwipo, 697-130, Jeju Island, South Korea

At a glance

Hotel size

  • This hotel has 429 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19 restrictions, guestrooms may occupy up to 2 guests maximum. Gatherings of 3 or more guests are prohibited in public areas.
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 2
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Golfing nearby
  • Snowshoeing nearby
  • Outdoor pool
  • Health club
  • Children's pool
  • Pool cabanas (surcharge)
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Free newspaper
  • Free wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

The Parkview - This buffet restaurant serves breakfast, brunch, and dinner. A children's menu is available.

HINODE - This restaurant specializes in Japanese cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Cheoniee - This restaurant specializes in Korean cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Bandang - Onsite lobby lounge. Open daily.

Poolside Bar - This bar is located by the pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KRW 55000 for adults and KRW 35000 for children (approximately)
  • Futon beds are available for KRW 48400 per night

Children & extra bedsPay at property

  • Rollaway beds are available for KRW 48400 per night
  • Children's club access is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CESCO (S. Korea) and Clean & Safe Stay (Okura Nikko Hotels).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and cash.

Toothbrushes and toothpaste are available for surcharge.
Children under 130 centimeters must wear a life jacket in the pool and be accompanied by an adult.
Children under 19 years old are not allowed in the adult pool from 9 AM to midnight. Petit cabanas are only available by advance reservations.

Also known as

  • Jeju Shilla
  • Shilla Jeju Resort
  • Shilla Jeju Seogwipo
  • Shilla Cheju Seogwipo
  • The Shilla Jeju Seogwipo
  • Shilla Cheju Hotel Seogwipo
  • The Shilla Jeju Resort
  • The Shilla Jeju Seogwipo
  • Shilla Hotel Jeju
  • The Shilla Jeju Resort Seogwipo
  • Shilla Jeju
  • Shilla Jeju Hotel
  • The Shilla Jeju Hotel Seogwipo
  • Shilla Cheju Hotel Seogwipo
  • Shilla Cheju Seogwipo
  • The Shilla Jeju Seogwipo, Jeju-Do
  • Shilla Jeju Resort Seogwipo

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Shilla Jeju does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring Japanese cuisine, pool views, and poolside dining. Nearby restaurants include Jeju Mawon (5-min walk), Hinode (9-min walk), and Sinwoosung (9-min walk).
  • No, this resort doesn't have a casino, but Jeju Shinhwa World (19-min drive) is nearby.
  • Have fun with nearby winter activities like snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include 2 bars and an outdoor pool. The Shilla Jeju also has a sauna and a health club, as well as an arcade and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Good hotel

    Very good

    2 night trip with friends, Nov 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    조용하고 좋았습니다

    Min Jeong, 1 night family trip, Oct 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Front desk service needs improvement

    Always great to be back and chill by the adult pool - the only real feature worth it here. The front desk staff is unfortunately always quite unfriendly and not willimg to help, don't understand why the quality of service never changes there - a very bad image for a so-called 5 stars property

    2 night trip, Aug 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Alwayz a pleasure!

    Kiseok, 2 night trip, May 21, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    The hotel room is very old and not updated but not worth the money you pay. The rooms do not have USB ports and international power outlets. When I made a complaint about this during the checkout, the staff was very dismissive.

    Hannah, 2 night family trip, Feb 18, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The public areas of this hotel are beautiful. Rooms are ok, and the service is subpar at best from my experience. Maybe it was because it was a busy season.

    1 night family trip, Dec 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lounge S was excellent for me and my family. Also Ocean was good even in winter.

    2 night family trip, Dec 25, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Thanks for Ruining Our Family Trip

    Booked a room with two twin beds for two nights. Checking in, front desk tells me they have no such thing as two-twin-bed-room and that I have to pay for another room that went for at least another $300+ for. As if that wasn't enough inconvenience, when I tried to explain this predicament of their incorrect listing on Hotels.com as to showing two twin beds as available, they told ME to contact Hotels.com to right misleading information...How is that a customer's problem?? Going through a bunch of unpleasant and rude hotel staff right off the bat at the checkin was NOT something I signed up for and paid almost $1,000 for. Besides, they charge pretty much for every single thing that's easily included in regular amenities at other 5-star hotels (such as extra beds, etc.). Pretentious with no substance is the least I can say about this stupid hotel.

    2 night family trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was meticulously prepared and beautifully presented.

    1 night romance trip, Dec 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I engiyed everything. View and the staff was really kind.

    1 night family trip, Nov 25, 2019

    Verified Expedia guest review

See all 1,321 reviews