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All properties in Seogwipo, Jeju, South Korea
1 room, 2 adults

The Shilla Jeju

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
75, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-130, South Korea

Luxury Seogwipo resort with 2 outdoor pools, connected to the convention center
  • Free Internet
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It was Expedia VIP marked hotel but I didn't get any upgrade service at all, I've sent a…Dec 23, 2018
  • It is very nice resort. Staff are friendly. Jun 2, 2018

The Shilla Jeju

More Info: 6823 2342

from S$583
  • Standard Twin Room, Mountain View
  • Corner Suite, Mountain View - Lounge S Access for 2 Adults
  • Pacific Deluxe Suite, Garden View - Lounge S Access for 2 Adults
  • Standard Double Room, Mountain View
  • Deluxe Family Twin Room, Mountain View
  • Standard Twin Room, Garden View
  • Standard Double Room, Garden View
  • Royal Suite (Lounge S Access for 4 Adults, Airport↔Hotel Pickup&Sending Service)
  • Premier Double Room, Ocean View - Lounge S Access for 2 Adults
  • Deluxe Double Room, Ocean View - Lounge S Access for 2 Adults
  • Double Room, Terrace, Garden View (Ondol)
  • [Shilla Special] Standard Double Room, Mountain View
  • Premier Double Room, Mountain View
  • Deluxe Family Twin Room, Garden View
  • [Family PKG]Ondol Terrace Family Twin Room,Garden View-Free 2Adult 1Child Breakfast,Extra person fee
  • Deluxe Double Room, Mountain View
  • Deluxe Twin Room, Mountain View
  • Deluxe Double Room, Mountain View (Tumbler Gift)
  • Deluxe Twin Room, Mountain View (30th Anniversary Tumbler Gift)
  • Ondol Terrace Family Twin Room, Garden View
  • [Shilla Special] Standard Twin Room, Mountain View
  • Premier Double Room, Garden View

What’s around The Shilla Jeju

Landmarks

  • In Jungmun
  • Jungmun Golf Club - 5 min walk
  • Jeju Teddy Bear Museum - 10 min walk
  • PLAY K-POP - 11 min walk
  • Jungmun Saekdal Beach - 12 min walk
  • Ripley's Believe It or Not Museum - 12 min walk
  • Yeomiji Botanical Garden - 14 min walk
  • Pacific Land - 15 min walk

Getting around

  • Jeju Intl. Airport (CJU) - 60 min drive

At a glance

Key facts

Hotel size

  • This hotel has 429 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The swimming pools are operated in hourly system from July 16 to October 31, 2020. All pool users are required to reserve a time slot at the front desk on the 1st floor before entering the pool area.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free wired Internet access in rooms

Transport

Parking

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Golfing nearby
  • Snowshoeing nearby
  • Outdoor pool
  • Health club
  • Children's pool
  • Pool cabanas (surcharge)
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Stay connected
  • Free newspaper
  • Free wired Internet
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Parkview - This buffet restaurant serves breakfast, brunch, and dinner. A children's menu is available.

HINODE - This restaurant specializes in Japanese cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Cheoniee - This restaurant specializes in Korean cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Bandang - Onsite lobby lounge. Open daily.

Poolside Bar - This bar is located by the pool. Open daily.

The Shilla Jeju’s small print

Also known as

  • Jeju Shilla
  • Shilla Jeju Resort
  • Shilla Jeju Seogwipo
  • Shilla Cheju Seogwipo
  • The Shilla Jeju Seogwipo
  • Shilla Cheju Hotel Seogwipo
  • The Shilla Jeju Resort
  • The Shilla Jeju Seogwipo
  • Shilla Hotel Jeju
  • The Shilla Jeju Resort Seogwipo
  • Shilla Jeju
  • Shilla Jeju Hotel
  • The Shilla Jeju Hotel Seogwipo
  • Shilla Cheju Hotel Seogwipo
  • Shilla Cheju Seogwipo
  • The Shilla Jeju Seogwipo, Jeju-Do
  • Shilla Jeju Resort Seogwipo

Policies

Children under 130 centimeters must wear a life jacket and be accompanied by an adult.
Children under 19 years old are not allowed in the adult pool from 9 AM to midnight. Petit cabanas are only available for advance reservations.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of CESCO (S. Korea) and Clean & Safe Stay (Okura Nikko Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Futon beds are available for KRW 48400 per night

Rollaway beds are available for KRW 48400.0 per night

Buffet breakfast is offered for an extra charge of KRW 55000 for adults and KRW 35000 for children (approximately)

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Shilla Jeju

  • Does The Shilla Jeju offer free cancellation for a full refund?
    Yes, The Shilla Jeju does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Shilla Jeju?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at The Shilla Jeju?
    Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
  • Are pets allowed at The Shilla Jeju?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Shilla Jeju?
    You can check in from 2 PM to midnight. Check-out time is 11 AM. Express check-in and check-out are available.
  • Are there restaurants at or near The Shilla Jeju?
    Yes, there are 3 onsite restaurants, featuring Japanese cuisine, pool views, and poolside dining. Nearby restaurants include Jeju Mawon (5-min walk), Hinode (9-min walk), and Sinwoosung (9-min walk).
  • Is there an onsite casino at The Shilla Jeju?
    No, this resort doesn't have a casino, but Jeju Shinhwa World (26-min drive) is nearby.

Recent reviews

Superb 9.2 From 1,384 reviews

Exceptional 10.0
조용하고 좋았습니다
Min Jeong, kr1 night family trip
Very good 8.0
Front desk service needs improvement
Always great to be back and chill by the adult pool - the only real feature worth it here. The front desk staff is unfortunately always quite unfriendly and not willimg to help, don't understand why the quality of service never changes there - a very bad image for a so-called 5 stars property
kr2 night trip
Exceptional 10.0
Alwayz a pleasure!
Kiseok, kr2 night trip
Poor 2.0
The hotel room is very old and not updated but not worth the money you pay. The rooms do not have USB ports and international power outlets. When I made a complaint about this during the checkout, the staff was very dismissive.
Hannah, us2 night family trip
Exceptional 10.0
The property was very clean and well maintained. Rooms are spacious and amenities are top notch quality. Staffs are very helpful and attentive. There are many dining options in the property. They are on the pricey side, but the quality of the food was very high. The swimming pool was clean, well heated and kids-friendly.
us3 night family trip
Exceptional 10.0
Lounge S was excellent for me and my family. Also Ocean was good even in winter.
us2 night family trip
Fair 4.0
The public areas of this hotel are beautiful. Rooms are ok, and the service is subpar at best from my experience. Maybe it was because it was a busy season.
us1 night family trip
Poor 2.0
Thanks for Ruining Our Family Trip
Booked a room with two twin beds for two nights. Checking in, front desk tells me they have no such thing as two-twin-bed-room and that I have to pay for another room that went for at least another $300+ for. As if that wasn't enough inconvenience, when I tried to explain this predicament of their incorrect listing on Hotels.com as to showing two twin beds as available, they told ME to contact Hotels.com to right misleading information...How is that a customer's problem?? Going through a bunch of unpleasant and rude hotel staff right off the bat at the checkin was NOT something I signed up for and paid almost $1,000 for. Besides, they charge pretty much for every single thing that's easily included in regular amenities at other 5-star hotels (such as extra beds, etc.). Pretentious with no substance is the least I can say about this stupid hotel.
us2 night family trip
Exceptional 10.0
Everything was meticulously prepared and beautifully presented.
us1 night romance trip
Good 6.0
Check in 부터 줄이 길어서 기다려야했고 식당들도 복잡해서인지 그다지 친절하지는 않았습니다. 위치와 산책로 바다풍경 너무 좋습니다.
hye, us2 night business trip

The Shilla Jeju

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