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All properties in Cairns, Cairns, Queensland, Australia
1 room, 2 adults

Pullman Reef Hotel Casino

5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
35-41 Wharf Street, Cairns, QLD, 4870, Australia

Luxury hotel with 5 restaurants, near Cairns Esplanade
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Queensland may have travel restrictions in place due to COVID-19. 

  • Great location. Quiet and very accessible. Great service from front desk staff Anne and…Nov 8, 2019
  • Hotel is close to the sea, shops and restaurants. Excellent location and just a stone's…Aug 7, 2019

Pullman Reef Hotel Casino

More Info: 6823 2342

from S$180
  • Superior Room, 1 King Bed, Jetted Tub, City View
  • Superior Room, Multiple Beds, Jetted Tub, City View
  • Deluxe Room, 1 King Bed, Jetted Tub (Trinity Inlet View)
  • Junior Suite, 1 King Bed, Jetted Tub
  • Junior Suite, 2 Double Beds, Jetted Tub
  • Deluxe Room, Jetted Tub (Trinity Inlet View)
  • Deluxe Room, 1 King Bed, Jetted Tub, Pool View

What’s around Pullman Reef Hotel Casino

Landmarks

  • In Cairns Central Business District
  • Cairns Esplanade - 9 min walk
  • Reef Fleet Terminal - 4 min walk
  • Cairns Convention Centre - 7 min walk
  • Cairns Marlin Marina - 8 min walk
  • Cairns Central Shopping Centre - 14 min walk
  • Reef Hotel Casino - 3 min walk
  • Cairns Zoom and Wildlife Dome - 3 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 8 min drive
  • Cairns Station - 16 min walk
  • Freshwater Station - 12 min drive
  • Redlynch Station - 13 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Queensland may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (AUD 12.00 per night)

  • Onsite valet parking (AUD 20.00 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4080
  • Conference space size (meters) - 379
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Japanese
  • Korean
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tamarind - This fine-dining restaurant specializes in fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Flinders Bar and Grill - This bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Pullman Reef Hotel Casino’s small print

Also known as

  • Pullman Casino Hotel
  • Pullman Reef Hotel Casino Cairns
  • Accor Reef Hotel
  • Cairns Sofitel
  • Pullman Reef Hotel Cairns
  • Sofitel Cairns
  • Pullman Reef Casino Cairns
  • Pullman Reef Hotel Casino Hotel
  • Pullman Reef Hotel Casino Cairns
  • Pullman Reef Hotel Casino Hotel Cairns
  • Pullman Casino Reef Hotel
  • Pullman Hotel Casino
  • Pullman Reef
  • Pullman Reef Casino
  • Pullman Reef Casino Cairns
  • Pullman Reef Casino Hotel
  • Pullman Reef Hotel
  • Pullman Reef Hotel Casino

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: AUD 150 per stay

Optional extras

Credit card charges are subject to an extra charge of AUD 1.3

Self parking costs AUD 12.00 per night

Valet parking costs AUD 20.00 per night with in/out privileges

Rollaway beds are available for AUD 74.0 per night

Cooked-to-order breakfast is offered for an extra charge of AUD 39 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pullman Reef Hotel Casino

  • Does Pullman Reef Hotel Casino offer free cancellation for a full refund?
    Yes, Pullman Reef Hotel Casino does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Pullman Reef Hotel Casino?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pullman Reef Hotel Casino?
    Yes. Self parking costs AUD 12.00 per night. Valet parking costs AUD 20.00 per night.
  • Is there a pool at Pullman Reef Hotel Casino?
    Yes, there's an outdoor pool.
  • Are pets allowed at Pullman Reef Hotel Casino?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Pullman Reef Hotel Casino?
    You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Pullman Reef Hotel Casino?
    Yes, there are 5 onsite restaurants, featuring fusion cuisine. Nearby restaurants include Dundee's (3-min walk), Piccolo Cucina (4-min walk), and Vivaldis Restaurant (4-min walk).
  • Is airport shuttle service offered by Pullman Reef Hotel Casino?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at Pullman Reef Hotel Casino?
    Yes, the 26566 square-foot casino features 455 slot machines and 38 gaming tables.
  • What is there to do at Pullman Reef Hotel Casino and nearby?
    Have fun with activities like cycling, hiking, and parasailing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a casino. Pullman Reef Hotel Casino also has a fitness center and a garden.

Recent reviews

Exceptional 9.4 From 396 reviews

Very good 8.0
Great Location
Had a very pleasant stay at the hotel. Wonderful ambience.
Shirley, sg6 night trip
Fair 4.0
Not up to usual Pullman standards and not 5*
My main issue was the noise - the rooms are not at all sound-proofed and I could hear the next door's TV and conversations well into the early hours as well as any other guests walking by. The rooms facing the Pullman International are on a road which for some reason draws the need for people to rev their engines excessively. As a vegan in a 5* hotel (in 2018) I expect there to be at least a few options and here there were none without making a special request (bar the fresh fruit). All of the bread, pastries and buffet had dairy - I think a simple vegan bread option wouldn't go amiss. Also the only "butter/ margarine" available had milk in it too so also inadequate. There was Soy milk for coffees etc but when you're paying a hefty price tag for breakfast you'd hope there would be alternatives to Avocado on toast every day for a week. The kitchen made little effort in the way of offering up suggestions which is pretty disappointing. A Nespresso machine and almost free mini bar were a nice to have but I'd take a sound-proofed room above any of the extras. The staff however were excellent and easily the best thing about the hotel, but I wouldn't stay here again as I slept terribly for 9 nights and the breakfast was much below par. Don't compare this to any other Pullman you've stayed at as it just doesn't get close to the quality you'd expect unfortunately.
sg2 night trip
Exceptional 10.0
100% Recommending
Everything was good,like the service😇
HANEET, au1 night trip
Exceptional 10.0
The ideal Hotel for the discerning holiday maker
Everyone form reception down to the cleaners were friendly, helpful and always smiling. The rooms were huge with views to die for and we can't wait to go back a third time. Great beds, location pool
Brendan, au5 night trip
Exceptional 10.0
Excellenct location, great staff, excellent rooms
Andy, au7 night family trip
Good 6.0
There was no buffet breakfast which was information not provided to us when we included the breakfast. It was a very, very ordinary al la carte menu and disappointing.
au5 night romance trip
Exceptional 10.0
The staff were very friendly and helpful The food was very good and lots of choices
Lisa, au8 night trip
Very good 8.0
I had to wait quite a while in line before i could check in. When i checked in i knew on the reservation that it stated 2 beds. I tried to change it online for a queen bed but couldn't so when it was my turn i asked the receptionist if we could have one bed instead of two. She said no because we booked online and because we did that they won't consider any changes asked for. Didn't look and didn't want to try and sort something out because i had booked online. She said if i booked directly with them they would try and do something for me. I did get another email saying if i joined the 'ALL- Accor Live Limitless' before your stay or on check in and you will get free internet for your stay in all Accor properties and your choice of a $20.00 Food & Beverage voucher, a bottle of house wine or self-parking for your first stay!! I did it and got nothing.I thought i would put in an enquiry and they phoned me later that night and said they would do it and sent a bottle of wine up to our room. I would of got nothing if i didn't enquire.Anyway our stay was very nice but the room was dated for the calibre of a Casino. It just would be good if people honour what they say.Also tonight i got a invoice from the Casino with the charge of $12.00 for parking. The receptionist waived that charge this morning on our checkout because we registered with the Accor Club and said that free parking was part of their deal.I have written back to Pullman and said that.
DONNA KRISTIN, au1 night trip
Very good 8.0
A stay over on the way home
It was a great catch up trip and the Breakfast was nice due to the COVID-19 Restrictions and the Staff were very good
Donna-Marie, au1 night trip with friends
Exceptional 10.0
Fantastic hotel
Fantastic stay, excellent service, room was spectacular
au1 night trip

Pullman Reef Hotel Casino