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All properties in Cairns, Queensland, Australia
1 room, 2 adults

Pullman Reef Hotel Casino

5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
35-41 Wharf Street, Cairns, QLD, 4870, Australia

Riverfront hotel with 5 restaurants, near Cairns Esplanade
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 2,347 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Fantastic service
Great room
Bar is awesome
Good internet service

Pullman Reef Hotel Casino

More Info: 6823 2342

from S$176
  • Superior Room, City View (with Spa Bath)
  • Superior Room, City View (with Spa Bath)
  • Deluxe Room, View (Trinity Inlet Views with spa)
  • Junior Suite
  • Junior Suite
  • Deluxe Room, View (Trinity Inlet Views with spa)
  • Deluxe Room, Pool View (with Spa)

What’s around Pullman Reef Hotel Casino


  • In Cairns Central Business District
  • Cairns Esplanade - 9 min walk
  • Cairns Central Shopping Centre - 14 min walk
  • Reef Fleet Terminal - 4 min walk
  • Cairns Convention Centre - 7 min walk
  • Esplanade Lagoon - 7 min walk
  • Cairns Night Markets - 7 min walk
  • Cairns Marlin Marina - 8 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 8 min drive
  • Cairns Station - 16 min walk
  • Freshwater Station - 12 min drive
  • Redlynch Station - 13 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Valet parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4080
  • Conference space size (meters) - 379
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Japanese
  • Korean
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Tamarind - This fine-dining restaurant specializes in fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Flinders Bar and Grill - This bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.


On Site

  • Fitness facilities


  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Pullman Reef Hotel Casino’s small print

Also known as

  • Pullman Casino Hotel
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The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Mandatory fees

Deposit: AUD 150 per stay

Optional extras

Credit card charges are subject to an extra charge

Self parking costs AUD 12.00 per night

Valet parking costs AUD 20.00 per night with in/out privileges

Rollaway beds are available for AUD 74.0 per night

Buffet breakfast is offered for an extra charge of AUD 39 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 486 reviews

Fair 4.0
Not up to usual Pullman standards and not 5*
My main issue was the noise - the rooms are not at all sound-proofed and I could hear the next door's TV and conversations well into the early hours as well as any other guests walking by. The rooms facing the Pullman International are on a road which for some reason draws the need for people to rev their engines excessively. As a vegan in a 5* hotel (in 2018) I expect there to be at least a few options and here there were none without making a special request (bar the fresh fruit). All of the bread, pastries and buffet had dairy - I think a simple vegan bread option wouldn't go amiss. Also the only "butter/ margarine" available had milk in it too so also inadequate. There was Soy milk for coffees etc but when you're paying a hefty price tag for breakfast you'd hope there would be alternatives to Avocado on toast every day for a week. The kitchen made little effort in the way of offering up suggestions which is pretty disappointing. A Nespresso machine and almost free mini bar were a nice to have but I'd take a sound-proofed room above any of the extras. The staff however were excellent and easily the best thing about the hotel, but I wouldn't stay here again as I slept terribly for 9 nights and the breakfast was much below par. Don't compare this to any other Pullman you've stayed at as it just doesn't get close to the quality you'd expect unfortunately.
sg2 night trip
Exceptional 10.0
Very happy
It was amazing. Check in staff amazing as well
Vanessa, au1 night family trip
Exceptional 10.0
The staff were very friendly and they accommodated my every need
us2 night trip
Exceptional 10.0
Fantastic 4night stay!
Very clean & comfortable room. Excellent service, great breakfast. We originally booked 2 nights, and added an additional 2 nights because we enjoyed it so much! Great location right on the esplanade.
Tom, us2 night romance trip
Exceptional 10.0
Beautiful hotel and the view from the balcony was spectacular. The staff was so accommodating and very friendly. We had a genuinely good time.
Lynn, us2 night trip

Pullman Reef Hotel Casino

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