Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Knysna, Western Cape (province), South Africa
1 room, 2 adults

Pezula Resort, Hotel & Spa

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Lagoonview Drive, Sparrebosch, Eastern Head, Knysna, Western Cape, 6571, South Africa

Luxury hotel in Knysna with golf course and spa
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Our stay was amazing, we really enjoyed it. The only down side was the breakfast, there…Nov 9, 2020
  • Chef sat with us for half an hour just after check in. My wife is vegan and we placed an…Mar 1, 2020

Pezula Resort, Hotel & Spa

More Info: 6823 2342

from S$125
  • Luxury Double or Twin Room
  • Superior King
  • Deluxe Room, 1 King Bed

What’s around Pezula Resort, Hotel & Spa

Landmarks

  • Cape Floral Region Protected Areas - 1 min walk
  • Garden Route National Park - 29 min walk
  • Knysna Lagoon - 30 min walk
  • Knysna Golf Club - 40 min walk
  • Leisure Isle - 41 min walk
  • Bollard Bay - 2.5 mi / 4 km
  • Eastern Head View Point - 2.8 mi / 4.5 km
  • Knysna Quays - 4.9 mi / 7.9 km

Getting around

  • Plettenberg Bay (PBZ) - 38 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free self parking on site

Offsite

  • Shopping center shuttle*

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2131
  • Conference space size (meters) - 198
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 21
  • Year Built - 2004
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Fireplace
  • Separate sitting area
  • Patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Pezula Spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

Guests under 16 years old are not allowed in the spa.

Dining

Zachary's - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Zachary’s Z Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Sauna
  • Steam room
  • Tennis on site
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Pezula Resort, Hotel & Spa ’s small print

Also known as

  • Conrad Pezula
  • Pezula Resort, & Spa Knysna
  • Pezula Resort, Hotel & Spa Hotel
  • Pezula Resort, Hotel & Spa Knysna
  • Pezula Resort, Hotel & Spa Hotel Knysna
  • Conrad Pezula Hotel
  • Conrad Pezula Hotel Knysna
  • Conrad Pezula Knysna
  • Pezula
  • Pezula Conrad
  • Pezula Hotel Knysna
  • Pezula Knysna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

Guests under 16 years old are not allowed in the spa.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

Optional extras

Rollaway beds are available for ZAR 450.0 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of ZAR 170 per pet, per day

Airport shuttle service is offered for an extra charge of ZAR 900 per vehicle (one-way)

Dial-up Internet access is available in guestrooms for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pezula Resort, Hotel & Spa

  • Does Pezula Resort, Hotel & Spa offer free cancellation for a full refund?
    Yes, Pezula Resort, Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Pezula Resort, Hotel & Spa currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • What are the cleanliness and hygiene measures currently in place at Pezula Resort, Hotel & Spa ?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pezula Resort, Hotel & Spa ?
    Yes, there's free self parking.
  • Is there a pool at Pezula Resort, Hotel & Spa ?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Pezula Resort, Hotel & Spa ?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of ZAR 170 per pet, per day.
  • What are the check-in and check-out times at Pezula Resort, Hotel & Spa ?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Pezula Resort, Hotel & Spa ?
    Yes, Zachary's offers alfresco dining and garden views. Nearby restaurants include East Head Cafe (2.8 mi), Olive Tree (4.5 mi), and African Bean (4.6 mi).
  • Is airport shuttle service offered by Pezula Resort, Hotel & Spa ?
    Yes, an airport shuttle is available. The charge is ZAR 900 per vehicle one-way.

Recent reviews

Fabulous 8.8 From 41 reviews

Exceptional 10.0
Excellent hotel and superb location overlooking Knysna. Exceeded all expectations.
gb8 night romance trip
Exceptional 10.0
The place is incredible, sure I recommend it for others, and i will stay there again if i came another time.
Ebraheem, us4 night trip
Good 6.0
Room fantastic. Spa overprice and not worth it. Room service is a zero - Ask twice for water for our room - never got it. Shower Water- sometimes cold and sometimes extremely hot. Breakfast food is great. Just a bit disorganize staff and management.
za2 night trip
Exceptional 10.0
Most luxurious, stunning, relaxing getaway!
Stunningly amazing!!
Steve, za2 night trip
Exceptional 10.0
Pezula Resort Review
Beautiful location and surroundings. Very nice staff and excellent service all around with superb facilities for the guests
Thembani, za3 night trip
Exceptional 10.0
Beautiful property. Great service. Special thanks to the concierge manager Alistaire who went above and beyond for us. One of the best properties Ive stayed at in South Africa in terms of service and attention to detail.
Sadaf, us2 night romance trip
Very good 8.0
We really enjoyed our stay at pezula. Whilst grid issues were causing blackouts, the staff worked hard to minimise disruption
gb3 night family trip
Exceptional 10.0
Perfect stay!!!
Excellent stay all round. Friendly, professional and resourceful staff that are always willing to assist. Food was great as well.
Hemalini, za3 night family trip
Very good 8.0
Pezula is Great!
Pezula was good in terms of amenities. The room decor is a bit tired though not modern but its very comfortable. The service providers are very freu6ndly and warm and willing to assist prompty. Food there is not great and not a lot pf options.. was not impressed with the food. Alistair the conceirge is awesome and gave great tips on what to do and tour operators!!
chinekwu, us4 night trip
Exceptional 10.0
Pezula hotel
Pezula never disappoints. Beautiful spa and room. The restaurant however is not what it used to be after the change of ownership and can be significantly improved.
J, za1 night romance trip

Pezula Resort, Hotel & Spa