I was extremely excited to visit Ibiza, but after a few seconds as this hotel, that excitement transformed to dread and misery. Immediately, my stay turned sour upon check-in, solely due to the worst reception I have ever received at a hotel. A man, I unfortunately did not get his name due to anger and a desire to leave ASAP, with a tattoo on his arm, black hair, and glasses, greeted us with hostility and terrible etiquette. After a long bus ride from the airport to the property, instead of being welcomed, he was rude and aggressive. The facility itself is nothing like what the pictures show, but undeniably, the worst aspect of this property is the service and hospitality (or lack thereof). I would not recommend this hotel to anyone, the pools are antiquated, the food is bland, and worst of all, they belittle you and treat you like garbage. That receptionist single handedly ruined an entire weekend for me and my family with his gross attitude.
