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All properties in Quebec, Quebec, Canada

Relais Charles Alexandre

City-center hotel within easy reach of Quebec City Town Hall

From
S$184

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Property renovations and closures

  • This property is closed from June 7 2021 to June 30 2021 (dates subject to change).

Image gallery

  • Relais Charles Alexandre
  • Relais Charles Alexandre
  • Superior Twin Room, 2 Twin Beds - Bathroom
  • Superior Room - Bathroom
  • Relais Charles Alexandre
Relais Charles Alexandre. Image 1 of 29.
1 / 29Relais Charles Alexandre
8.8.Fabulous.
  • Nice boutique hotel property with great staff. The room was clean and well appointed.…

    Jan 21, 2020

  • loved the charm of the place disliked the artificial smell .. sweet smell but too much

    Nov 26, 2019

See all 51 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 23 smoke-free guestrooms
  • Self parking
  • Garden
  • Lobby fireplace
  • ATM/banking services
  • Hair salon

What’s around

  • In Centre-Ville
  • Quebec City Town Hall - 23 min walk
  • Old Port Quebec City - 29 min walk
  • Quebec Cruise Terminal - 29 min walk
  • Parliament Building - 13 min walk
  • Quebec City Convention Center - 13 min walk

Enter dates for 2 guests

  • Standard Room
  • Superior Room
  • Superior Twin Room, 2 Twin Beds

Location

  • In Centre-Ville
  • Quebec City Town Hall - 23 min walk
  • Old Port Quebec City - 29 min walk

What’s around

Landmarks

  • In Centre-Ville
  • Quebec City Town Hall - 23 min walk
  • Old Port Quebec City - 29 min walk
  • Quebec Cruise Terminal - 29 min walk
  • Parliament Building - 13 min walk
  • Quebec City Convention Center - 13 min walk
  • Le Capitole - 19 min walk
  • Citadelle of Quebec - 21 min walk
  • Quartier Petit Champlain - 25 min walk
  • Place Royale - 25 min walk
  • Quebec Symphony Orchestra - 3 min walk

Getting around

  • Jean Lesage International Airport (YQB) - 14 min drive
  • Quebec Palace Station - 27 min walk
  • Quebec Sainte-Foy Station - 9 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 9 min drive

At a glance

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-7:00 PM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 15.00 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Hair salon
  • Free newspapers in lobby

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Fireplace in lobby

Accessibility

  • Handrails in stairways

Languages Spoken

  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Charles Alexandre
  • Relais Charles Alexandre Hotel
  • Relais Charles Alexandre Quebec
  • Relais Charles Alexandre Hotel Quebec
  • Relais Charles Alexandre
  • Relais Charles Alexandre Hotel
  • Relais Charles Alexandre Hotel Quebec
  • Relais Charles Alexandre Quebec
  • Relais Charles-Alexandre Hotel Quebec City
  • Relais Charles-Alexandre Quebec/Quebec City

Optional extras

Self parking costs CAD 15.00 per day

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards. Cash is not accepted.

This property is licensed under an applicable law.Property Registration Number 093155

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Relais Charles Alexandre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from June 7 2021 to June 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 15.00 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 7:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Bistro B (4-min walk), Café Krieghoff (4-min walk), and Le Cochon Dingue (5-min walk).
  • Have fun with nearby winter activities like cross-country skiing, snowmobiling, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy amenities like a picnic area and a garden.
8.8.Fabulous.
  • 4.0.Fair

    Noisy

    The room is large and quaint. However, the floors squeak like crazy. I could hear everything above me and felt bad for the people below me. The parking is so tight that you might not be able to open your car doors, and there is construction (major huge long term) right next door plus the street out front is very noisy. The bathroom is cramped, neighborhood is great, however at least 15 minutes to tourist section of town (which probably has even worse parking, if any)

    Michael, 3 night trip, Oct 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Well maintained older property Old world charm bed and floor dquecked

    2 night romance trip, Oct 6, 2019

    Verified Expedia guest review

  • 6.0.Good

    Could do better.

    On the surface a very nice gentile hotel, but so many things were disappointing. We stayed in a “superior room”, which was nothing like the photos on the web site, and the smallest room we have had during our time in Canada, not enough drawers for clothes, no table or lamp on one side of the bed, room freezing on the first night, then unbearably hot after they turned on the heating, with no ventilation in the room. Threadbare small towels. Breakfasts reasonable, but croissants were burnt on two days and ran out on the other. Good location for visiting the old city, with a bus stop right outside the door. Parking was OK for us, but other guests had to shuffle cars. Staff were pleasant and helpful.

    Alan, 3 night trip, Oct 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Our room had hardwood floors which were very lovely. The room was light and airy. Unfortunately, the parking is terrible! All cars have an assigned space and are literally squeezed into the parking lot at the rear. We had a minivan and it took 2 people guiding the driver to maneuver into our spot. One car parked next to us was centimeters from our car. The cars are double parked so if your car is on the outside, you must surrender your keys. Management may have to move your car if the "inside" car needs to leave. The location of the hotel was perfect. It was a 20 minute walk to Old Quebec City and just minutes away from Jacques Cartier Street with a variety of restaurants.

    2 night trip with friends, Sep 17, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Quebec city Relais St Charles

    Very friendly service. Good continental breakfast. Very pleasant sitting area. Good coffee. Room was nice and clean. My only complaint is that the bed is extremely hard. My back suffered as a result. Nevertheless the location was great. Good access from the airport on the city bus and down to port terminal. I would recommend this hotel to others and I would stay here again. Thank you Relais St Charles!

    3 night trip, Sep 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Charming, quiet hotel on Grand Alee, a short walk to the pub/restaurant scene a few blocks east. Also just two minutes from the Musee National de Beaux Arts du Quebec, and the parc Jeanne d'Arc and the whole Plains of Abraham. Staff was friendly, room was clean and included both a sitting room and bedroom. Free continental breakfast. Great base for exploring Quebec.

    DanZ, 3 night trip, Aug 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay

    The hotel was is a terrific location that allowed us to walk downtown.

    Shelley, 2 night romance trip, Aug 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean, good location, staff can use some work

    The location is great, the rooms are clean. We stayed 3 nights and were never given more shampoo so had to go and ask for it. Most employees were nice except one receptionist who was rude when we moved our car to a different spot. When we told her that we were never told there were assigned spots and that we can move it she backed down but the tone was inappropriate.

    3 night romance trip, Jul 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location to visit downtown Quebec city

    Great location to walking distance of many attractions in Quebec city but quiet and peacefull. Service was awesome, unfortunately the matress was very hard.

    Nathalie C, 2 night romance trip, Jul 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Very nice historic building. Quaint, very clean room. Close to Vieux-Quebec (20 min. walk).

    2 night family trip, Jul 12, 2019

    Verified Expedia guest review

See all 51 reviews