Riu Yucatan All Inclusive

One week July 2016, family with two standard rooms. Food and drinks generally below par. Food service mostly buffet with limited wait staff. Only 3 of 5 restaurants with air conditioning. No wait staff in bars, beach or pool areas. Very busy pool and beach areas. Hotel and grounds wanting of some TLC.

great location good food terrible bedroom

The bar tenders were good, but the food was ho hum. We had a little trouble getting into our room as it was not ready at 3:00.

so many issues with this place: tv had around 10 non-HD channels, 2 or 3 in English, no kids programming alcohol/drinks were terrible, gross shower was small, cramped AC,didn't work well 2 of 3 nights (thermostat doesn't actually control temp in rooms) room was hot and humid. electricity was out around 7 hours one day couldn't use 3 of the other 4 Riu nearby resorts. few electrical outlets, outlet in bathroom coming out of wall socket. two nightstands on one side of bed, none on other side of bed. slippery tiles around pools, many slick areas around resort. hot tub wasn't heated. reservation for Asian restaurant was require even though it's a buffet. far below the quality of the other Mexican all-inclusive resorts we've visited we still had a good time, beach is nice, 2 pools are good, buffet had great food, but too many issues to recommend this place

It as a nice hotel. We had some issues at check in.