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1 room, 2 adults

Oaks Queenstown Shores Resort

4.5-starOfficial New Zealand Rating provided by Qualmark®
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Beach nearby
  • Dry cleaning/laundry service
  • Elevator
327-343 Frankton Road, Queenstown, 9197, New Zealand

Mountain aparthotel with restaurant, near Skyline Gondola
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Beach nearby
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • We were hoodwinked into a room adjacent a construction site without any prior knowledge…Feb 23, 2020
  • Nice. Unfortunately rooms on 2nd floor, restaurant on 3rd floor. Can hear lots of…Dec 28, 2019

Oaks Queenstown Shores Resort

More Info: 6823 2342

from S$114
  • Hotel Room
  • 1 Bedroom, Lake View
  • 2 Bedrooms, Courtyard View
  • 2 Bedrooms, Lake View
  • Apartment, 3 Bedrooms, Lake View
  • Penthouse, 4 Bedrooms, Kitchen, Lake View
  • Hotel Room (No Housekeeping)
  • 1 Bedroom, Lake View (No Housekeeping Service)
  • 2 Bedrooms, Lake View (No Housekeeping)
  • Apartment, 3 Bedrooms, Kitchen, Lake View (No Housekeeping)
  • 2 Bedrooms, Courtyard View (No Housekeeping)

What’s around Oaks Queenstown Shores Resort

Landmarks

  • On the waterfront
  • Skyline Gondola - 37 min walk
  • St Josephs Parish - 25 min walk
  • Queenstown Hill - 25 min walk
  • Queenstown Ice Arena - 27 min walk
  • Church of St Peters - 28 min walk
  • Williams Cottage - 28 min walk
  • Queenstown Arts Centre - 28 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 6 min drive
  • Free area shuttle

At a glance

Key facts

Size

  • 98 apartments

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • No onsite parking

  • Free onsite self parking

Offsite

  • Free area shuttle within 3 km

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the aparthotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service
  • Barbecue grills
Things to do
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Surfing/boogie boarding nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Terrace
Languages Spoken
  • English

In the apartment

Home comforts
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator

Special features

Dining

Shores Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Oaks Queenstown Shores Resort’s small print

Also known as

  • Oaks Shores
  • Oaks Shores Hotel Queenstown
  • Oaks Shores Apartments Queenstown
  • Oaks Shores
  • Oaks Queenstown Shores
  • Oaks Queenstown Shores Resort Aparthotel
  • Oaks Queenstown Shores Resort Queenstown
  • Oaks Queenstown Shores Resort Aparthotel Queenstown
  • Oaks Shores Queenstown
  • Oaks Shores Hotel Queenstown
  • Oaks Shores Apartments Apartment Queenstown
  • Oaks Shores Apartments Apartment
  • Oaks Shores Apartment Queenstown
  • Oaks Shores Apartment
  • Oaks Shores Apartments

Policies

Please note that this property charges a fixed percentage fee on credit and debit card transactions.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: NZD 1 per stay

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for NZD 44.0 per night

Buffet breakfast is offered for an extra charge of NZD 20 for adults and NZD 14 for children (approximately)

Cribs/Infant beds are available for NZD 20.0 per night

WiFi is available in guestrooms for NZD 18.00 per 24-hour period (rates may vary)

WiFi is available in public areas for NZD 18.00 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for NZD 18.00 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Oaks Queenstown Shores Resort

  • Does Oaks Queenstown Shores Resort offer free cancellation for a full refund?
    Yes, Oaks Queenstown Shores Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Oaks Queenstown Shores Resort?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Oaks Queenstown Shores Resort?
    Yes, there's free self parking.
  • Are pets allowed at Oaks Queenstown Shores Resort?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Oaks Queenstown Shores Resort?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Oaks Queenstown Shores Resort?
    Yes, there's an onsite restaurant, Shores Restaurant.
  • Is there an onsite casino at Oaks Queenstown Shores Resort?
    No, this aparthotel doesn't have a casino, but Skycity Queenstown Casino (4-min drive) and SKYCITY Wharf Casino (4-min drive) are both nearby.
  • What is there to do at Oaks Queenstown Shores Resort and nearby?
    Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Oaks Queenstown Shores Resort also has a fitness center.

Recent reviews

Very good 8.0 From 350 reviews

Very good 8.0
Special thanks to the front desk staff MeiMei who helped us to secure a high floor apartment. The lake view is really stunning and made our stay a pleasant one. Only complaint is the appliances provided are quite dirty esp the electric kettle. The hotel should also provide luggage stand.
Kim Seng, sg2 night family trip
Exceptional 10.0
Overlooked the river and the mountain ridges, extremely beautiful. Nice, large place, with a spacious kitchen which made it perfect for cooking while enjoying the view.
sg1 night family trip
Poor 2.0
Check in into a dirty room at 5 pm. Hotel housekeeping recovery was so bad. Front office staffs lack of training, did not even brief the guests on how to get to the room despite this apartment hotel was so big and complicated to get around. Front office staffs always busy talking among themselves and did not bother to have any eye contact with the guests. No worth staying at this hotel.
sg3 night family trip
Exceptional 10.0
I’m glad that I pick this place as it turned out to be the best hotel we stayed in our trip. It’s a one bed room unit and we stayed for 3 days. We booked the non housekeeping require type so the rate is lower. The size is just awesome, I love the kitchen which it has a island top in the middle, that really tidy up when we preparing our meals. We stayed on the 7th floor, the panaroma lake view was just great. Bed is not too soft too. The only spot is shower is in the bathtub so just have to be cautious while showering. Hotel also provide selected hour shuttle to town which is great as that save our town parking concern. Overall this will be a memorable trip to us !
Eve, sg3 night romance trip
Fair 4.0
Advertised as a lake view but got a level 1 apartment. Lake was 90% blocked by trees!!
Chan, sg3 night family trip
Very good 8.0
Great apartment with lake view. There is no air conditioning, which can be stuffy when you first step in. As the weather was cold, the place cooled down but it might be too hot for summer
Zhiying, sg2 night romance trip
Exceptional 10.0
Lovely & Comfortable Stay
Booked a 2 Bedrooms with lake view apartment. Love the full length glass window and the view at the balcony. Also Love the layout of the apartment and the cozy fireplace. Overall very spacious living, dining and kitchen area. Bedrooms and washroom are kinda small but not a major problem.
sg2 night trip with friends
Very good 8.0
Superb view but...
Superb view but hotel needs to ensure the working condition of property amenities. Some of the lightings weren’t working and this made the sink area abit dark. Reported but was told that the repair will take time. Microwave stopped working suddenly. No shower cap provided.
sg4 night trip
Good 6.0
Good location in queenstown
Location was a convenient 2 min drive from city and the room had a little bit of Lake View however balcony was tiny set in between rooms and the hot water kettle was very dirty even after we asked for cleaner one and hairdryer was not provided. perhaps the bigger full lake view rooms would be better.
sg2 night trip with friends
Fair 4.0
Sadly disappointed
The Unit we were in obviously had water damage. The cupboards were coming apart in the kitchen and one of the bathrooms. Cupboard doors had marks on them and the end where the rubbish bin was had obviously had something dropped down the side that was not cleaned off. The dishwasher was out of order but only had a note inside it so didn't know until I opened it. We booked a two bedroom Unit with Lakeview. We paid good money for a lake view which which wasn't worth the money. Very disappointed as we have stayed here a few times and had good rooms. Restaurant and bar was closed due to it being Waitangi Day the next morning so couldn't get breakfast. Didn't know that either until we checked in.
Susan, nz1 night family trip

Oaks Queenstown Shores Resort