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3-star Merrillville hotel with indoor pool
The hotel is in disarray and is quite dirty. Stains on the furniture, bedding and even on…
May 6, 2022
I paid for my a month ago through Hotels.com. When I checked in a received a room less…
May 6, 2022
This property advises that it adheres to Safety Protocol (Radisson), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
Good stay. Quiet. Comfortable.
Kevin, 1 night trip, May 5, 2022
Verified Hotels.com guest review
Front desk personnel were very nice. Room was clean.
Patrick, 1 night business trip, May 1, 2022
Verified Hotels.com guest review
Front desk staff was friendly and we were checked in quickly. Our room was clean but the whole hotel smelled like marijuana. There were no knobs to use the heating/cooling in our unit and the fridge made an obnoxious ticking noise. The pool closed at 9:00 which seemed a bit early but we also saw a small dog in the pool area when we checked it out upon check in which made us become uninterested anyhow. When my daughter and friend went down for breakfast they literally closed up the simple stuff like toast and cereal as she was attempting to get breakfast and the breakfast window should have still been open due to the hours posted and verbally given for weekend breakfast hours.
Jodi, 1 night family trip, Apr 15, 2022
Verified Hotels.com guest review
Front desk lady was very friendly and helpful. Although the room had some updates, it had mostly older, tired amenities. The ceiling looks to have black soot around the vent and the bathroom needs a deep cleaning.
Robyn, 1 night trip, Apr 5, 2022
Verified Hotels.com guest review
The manager Ms Lisa was awesome. She was very pleasant and kind. Great customer service.
Tina, 1 night family trip, Mar 30, 2022
Verified Hotels.com guest review
Nice rooms, comfy. we had some loud neighbors and there was a tapping noise for part of the night. Even though the hotel is next to the highway I heard very little road noise!
Gail, 1 night trip, Mar 29, 2022
Verified Hotels.com guest review
There was little water pressure in the shower, the water came out of faucet cloudy. The plug in next to the bed wasn’t working. There was dirt and grime in the corners of the room, found a washcloth in the fold out couch. The air vents were dusty. The breakfast was closed so they gave you a granola bar and an apple.
2 night family trip, Mar 18, 2022
Verified Hotels.com guest review
1. the suite we stayed in was run down (arm of chair turns black from red, rolling chair skin peel off, door moulding came off, closet door came off, board under small fridge rotted, microwave damaged) 2. room smells like cigeratte smoke 3. neighbors were loud and noisy well into 2 a.m. I didn't get any sleep that night. Ended up switching to another hotel for the rest of our stay there.
3 night family trip, Mar 11, 2022
Verified Hotels.com guest review
Nothing to complain about.. staff was very friendly!
Stephanie, 1 night business trip, Mar 9, 2022
Verified Hotels.com guest review
Our room was not clean. Our room smelled like cigareette smoke. Manager purified our room while gone to dinner. Furniture was black from dirty hands. Bathroom was not clean. We wiped everything down with Clorox wipes that we had packed. Floor was dirty. Feet were black from walking from shower to couch. All smoking of all kinds should be done outside. Pool was closed. No hot breakfast.
1 night trip, Mar 5, 2022
Verified Hotels.com guest review