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All properties in La Fortuna, Alajuela Province, Costa Rica

Volcano Lodge Hotel & Thermal Experience

Mountain lodge with 4 outdoor pools, near Ecotermales Fortuna

  • Free full breakfast, free WiFi, and free parking

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  • Volcano Lodge Hotel & Thermal Experience
  • Volcano Lodge Hotel & Thermal Experience
  • Poolside Bar
  • Poolside Bar
  • Volcano Lodge Hotel & Thermal Experience
Volcano Lodge Hotel & Thermal Experience. Image 1 of 93.
1 / 93Volcano Lodge Hotel & Thermal Experience
7 Km West From La Fortuna, La Fortuna, 50-4417, Alajuela, Costa Rica
9.4.Exceptional.
  • Beautiful grounds, great staff, wonderful pools! It was my second time staying here :)

    Jul 9, 2021

  • We had a wonderful stay at Volcano Lodge. The location was perfect near activities and…

    Jul 7, 2021

See all 979 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Easy parking
Dining options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 66 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • 4 outdoor pools
  • Hot springs
  • Sauna

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television

What’s around

  • Ecotermales Fortuna - 27 min walk
  • Ecoglide Arenal Park - 41 min walk
  • Arenal Volcano National Park - 3.1 mi / 5 km
  • Arenal Adventure World - 5.3 mi / 8.5 km
  • La Fortuna Waterfall - 5.3 mi / 8.6 km
  • Costa Rica Sky Adventures - 9.1 mi / 14.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 2 Double Beds
  • Junior Suite
  • Superior Room (Thermal)
  • Junior Double Room, 1 King Bed
  • Superior Room, 1 King Bed (Thermal)
  • Superior Room, 1 King Bed

Location

7 Km West From La Fortuna, La Fortuna, 50-4417, Alajuela, Costa Rica
  • Ecotermales Fortuna - 27 min walk
  • Ecoglide Arenal Park - 41 min walk
  • Arenal Volcano National Park - 3.1 mi / 5 km

What’s around

Landmarks

  • Ecotermales Fortuna - 27 min walk
  • Ecoglide Arenal Park - 41 min walk
  • Arenal Volcano National Park - 3.1 mi / 5 km
  • Arenal Adventure World - 5.3 mi / 8.5 km
  • La Fortuna Waterfall - 5.3 mi / 8.6 km
  • Costa Rica Sky Adventures - 9.1 mi / 14.6 km
  • Butterfly Conservatory - 10.4 mi / 16.7 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive
  • La Fortuna (FON-Arenal) - 11 min drive
  • Airport shuttle (surcharge)

At a glance

Size

  • 66 cabins
  • Arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

Speaks: English, Spanish

At the property

Food and drink

  • Free full breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Swim-up bar
  • Room service (during limited hours)

Things to do

  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Year Built - 1999
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the cabin

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Things to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.

Recreation

On Site

  • Sauna
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby

Small print

Also known as

  • Volcano Lodge & Springs
  • Volcano Thermal Experience
  • Volcano & Thermal Experience
  • Volcano Lodge Hotel & Thermal Experience Lodge
  • Volcano Lodge Hotel & Thermal Experience La Fortuna
  • Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna
  • Volcano Lodge & Springs Fortuna
  • Volcano Springs
  • Volcano Springs Fortuna
  • Volcano Lodge Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience La Fortuna
  • Volcano Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience
  • Volcano Thermal Experience La Fortuna

Optional extras

Airport shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Hot springs access available from 10:00 AM to 10:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

Deposit: USD 100 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Volcano Lodge Hotel & Thermal Experience does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 10 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant, Restaurante Sura. Nearby restaurants include Altamira (9-min walk), Benedictus (13-min walk), and Restaurante Mi Casa (3 mi).
  • Yes, an airport shuttle is available.
  • Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes hot springs. Enjoy a swim in one of the 4 outdoor swimming pools or use the lodge's other amenities, which include 2 bars and a sauna. Volcano Lodge Hotel & Thermal Experience also has a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Good stay, enjoyable if you want amenities.

    Very nice hotel with beautiful pool with views of Arenal Volcano, and with multiple onsite hot springs. One has a swim up bar with daily happy hour specials of 2 for 1 cocktails. The breakfast buffet was fantastic. Fresh and tasty food with lots of choices of hot breakfast items, cereals, fresh fruits, juices and coffee. Very very yummy. The location is away from La Fortuna town with really nothing around except for Don Tobias-a tour company that offers horse tours to the base of Arenal Volcano. Just crossing the street I was able to do the tour, which was amazing! If you have a car you will have no problems getting in and out of town and tours as everything is minutes driving. I didn’t have a car and took Uber everywhere for anywhere between 3-6 dollars per ride. Uber was convenient and safe. The hotel could NOT book any tours for me which was very disappointing as they advertised many tours but the tour companies would not get back to them regarding booking.. or so they claimed. I had to find and organize tours and activities for myself. Which in contrast to some of the backpacking hotels in town who seemed to have no problem booking people. I would have expected an upper scale hotel to be able to book tours. Otherwise it’s a very comfortable hotel if you just want to hang around the pool, drink and to enjoy the amenities and the view. If you want to see and do things I would recommend a hotel near the town of La Fortuna. There are plenty that just as nice.

    Beth, 5 night trip, Jul 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great hotel, excellent service but needs updating

    This hotel has a great location close to the Arenal Volcano and Tabacon Thermal Waters in Fortuna, San Carlos, Costa Rica. It has well taken care of facilities and great service from the employees. However, this hotel needs some updating. The rooms are dated and the thermal pools need some updating and cleaning. The rooms are very clean, but they need to be brought back from two decades ago. The thermal pools need to be emptied and scrubbed. I understand they have natural waters, but bacteria and algae grows because of it. A good flush and scrub will make a big difference. The hotel is great if you want to enjoy the area in a budget, and still be satisfied. Again, I would stay here again because of their service, price and their location. Their breakfast (included in our booking) was excellent too!

    Juan, 2 night trip with friends, Jul 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing trip

    We stayed here for a couple days of our honeymoon. The entire stay was excellent, the food was great at the free breakfast, and the room was very nice - we had our own private back lawn full of tropical plants. The pools were excellent, there’s a good mix of hot and normal temperatures and we kept ourselves thoroughly entertained. They had a great happy hour (2 for 7 cocktails - good luck finding that in the US!), with a full service west bar. Pools were open very late and provided a fun option even after everything in town closed after dinner time

    Brian, 2 night trip, Jun 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect stay for relaxation and adventuring

    Perfect vacation getaway! My wife and I are started our Costa Rica trip in La Fortuna, and the volcano Lodge was an amazing spot for it. It is very centrally located to everything you want to do in La Fortuna (volcano, city days, etc) and only about 1.5 hours to the Rio Celeste Waterfall. The hot springs were very warm, the food was great and reasonably priced, the room was always cleaned well, and the sauna was great, along with the wet bar and several pools and jacuzzis. The trail on the property is awesome and a nice way to start your rainforest adventures. The yoga area is great as well, along with the pool table. Highly recommend!

    Matt, 4 night trip, May 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing!

    Amazing!!

    Stacie, 2 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nice resort

    The resort was very nice. Beautiful. My room was terrible because it was wet. I don't know why but the floor was mopped and never dried. Left a sticky wet floor. Very uncomfortable.

    Rene, 1 night family trip, May 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was AMAZING best service, place very clean food excite the best people work in this resort they love their job

    Maritza, 1 night family trip, May 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The grounds are excellently manicured. Seriously beautiful. The staff was so helpful every moment we needed them. The shuttle drivers were so nice and helpful, the restaurant staff and food was excellent. We very much enjoyed our stay.

    2 night trip with friends, Apr 24, 2021

    Verified Travelocity guest review

  • 8.0.Very good

    Nice place, great nature environment

    1 night romance trip, Apr 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    5 star service at an amazing value

    Amazing value, great location, wonderful and thoughtful service I am vegan; the restaurant staff went out of their way to guard against any mix-ups, Delicious dinner, and a great served breakfast buffet. The Thermal Pools were an absolute wow.

    daniel, 1 night trip with friends, Apr 22, 2021

    Verified Hotels.com guest review

See all 979 reviews