Guests
All properties in Whitchurch, Shropshire, England, United Kingdom

Macdonald Hill Valley Hotel, Golf and Spa

4-star hotel in Whitchurch with golf course and spa

  • Free WiFi in lobby and free parking
From
S$115

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Deluxe Double Room (Feature) - Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 46.
1 / 46Indoor Pool
Tarporley Road, Whitchurch, SY13 4HA, England, United Kingdom
7.4.Good.
  • Disappointing mix up with room. Original room unsuitable. Staff very indifferent to guest…

    Nov 5, 2021

  • Reception staff are excellent and all staff pleasant but a few things just made me…

    Oct 25, 2021

See all 155 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 80 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 indoor pool

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace

What’s around

  • Hill Valley Golf Club - 1 min walk
  • Whitchurch Heritage Centre - 28 min walk
  • Victoria Jubilee Park - 29 min walk
  • JB Joyce and Company - 35 min walk
  • Alderford Lake - 3 mi / 4.8 km
  • Cholmondeley Castle - 7 mi / 11.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed
  • Room, 1 Double Bed, Accessible (Standard Accessible Double)
  • Standard Room, 1 King Bed
  • Standard Room, 1 Double Bed
  • Standard Room, 1 Double Bed
  • Superior Room, 1 King Bed (Deluxe King)

What’s around

Landmarks

  • Hill Valley Golf Club - 1 min walk
  • Whitchurch Heritage Centre - 28 min walk
  • Victoria Jubilee Park - 29 min walk
  • JB Joyce and Company - 35 min walk
  • Alderford Lake - 3 mi / 4.8 km
  • Cholmondeley Castle - 7 mi / 11.2 km
  • Pontcysyllte Aquaduct - 10.1 mi / 16.2 km
  • Wem Town Hall - 10.1 mi / 16.3 km
  • Hodnet Hall Gardens - 11.1 mi / 17.8 km
  • Bunbury Mill - 11.3 mi / 18.2 km
  • Colemere Country Park - 11.5 mi / 18.5 km

Getting around

  • Manchester Airport (MAN) - 51 min drive
  • John Lennon Airport (LPL) - 53 min drive
  • Whitchurch Station (Shropshire) - 5 min drive
  • Prees Station - 12 min drive
  • Wrenbury Station - 15 min drive
map
See on map
Tarporley Road, Whitchurch, SY13 4HA, England, United Kingdom

At a glance

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Golf course on site
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Steam room
  • Sauna

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3669
  • Conference space size (meters) - 341

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Handrails in hallways

Languages Spoken

  • English
  • Polish

In the room

Home comforts

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath.

The spa is open daily.

Dining

Borders Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Reservations are required.

HILL VALLEY LOUNGE BAR - This bar serves light fare only. Happy hour is offered.

HILL VALLEY SPORTS BAR - Overlooking the golf course, this bar serves light fare only.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Sauna
  • Steam room
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site

Fees & policies

Optional extras

  • WiFi is available in guestrooms for GBP 10 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of GBP 12.00 per person (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of GBP 15 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hill Valley Hotel
  • Macdonald Hill Valley Hotel, Golf and Spa Whitchurch
  • Macdonald Hill Valley Hotel, Golf and Spa Hotel Whitchurch
  • Hill Valley Macdonald Hotel
  • Macdonald Hill Valley
  • Macdonald Hill Valley Hotel
  • Macdonald Hill Valley Hotel,
  • Macdonald Hill Valley Hotel, Golf and Spa Hotel
  • Macdonald Hotel Hill Valley
  • Macdonald Valley Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Macdonald Hill Valley Hotel, Golf and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 15 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
  • Yes, Borders Restaurant offers Modern European cuisine and golf course views. Nearby restaurants include Willeymoor Lock Tavern (2 mi), Taj Mahal Spice (5 mi), and Raven Cafe (5.4 mi).
  • Tee off at the onsite golf course. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Macdonald Hill Valley Hotel, Golf and Spa also has a sauna and a steam room, as well as a garden.
7.4.Good.
  • 6.0.Good

    Hotel is rather tired there is need of some refurbishment to bring back to 4 star Cleanliness not brilliant room carpet stained Restaurant staff average and breakfast was poor dried up bacon

    Ken, 1 night trip, Oct 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nice view good size room but there was no room service house keeping was supposed to be everyday but they didn’t do a proper job so cleaning wise it was a horror experience surprised they call it a 4 star hotel breakfast was good staff was friendly

    A, 2 night trip, Sep 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Lovely views

    Fantastic friendly reception staff. Lovely views of golf course. Booked breakfast time but didn't seem to be coordinated anyway. Lovely breakfast on offer. Breakfast staff were great and doing their best, as you could tell they were short staffed. After hours service not great as 2 people locked out of rooms early hours of morning and couldn't locate night manager, so long time waiting to get to bed. Overall lovely setting and nice views from room and lounge.

    1 night trip with friends, Sep 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Golf break

    Great hotel, staff were friendly and professional in all areas of the hotel. Food in the restaurant exceeded our expectations and is highly recommended. Room was spacious and very clean Golf course was also very good. We will be back soon

    Jane, 1 night trip, Sep 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice place

    Nice place, spacious, great welcome and staff friendly, a little odd to be told restaurant was full on arrival and not given any options but as it happended didn't matter to me.

    Mark, 1 night business trip, Sep 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    All the way from reception and bar staff to the hotel room and the on site facilities; everything was amazing, especially in correlation to the fairly low price of our stay. Wished we could have atayed longer

    1 night trip, Sep 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Only stayed one night but found all was ok, just needs a refresh.

    David, 1 night trip, Aug 31, 2021

    Verified Expedia guest review

  • 6.0.Good

    Tired

    A bit of a tired, 80s golf club. Everything is quite frayed and grubby, our bedroom door lock or door frame would only close from the inside. So when you left the room you couldn’t lock it. It just opened without the key. Looked like they were fitting new carpet just after our stay. I hate to say but it needs more than a new carpet. Breakfast didn’t have any veggie equivalents so you just had to eat the stuff that wasn’t meat. Which is fine, I can eat toast/beans/mushrooms and not have the sausage and bacon - but how difficult is it to cook veggie sausages? The fruit was all tinned. Pool was the best bit and kept the kids occupied. Being a golf club it’s quite a bloke-heavy vibe. Bawdy bar vibes and not particularly somewhere I would go back to with my daughters. (I’m a Dad). I’m was in the area on business and the family tagged along because there was a pool and the photos looked nice; but I wouldn’t recommend it. Fine to stay in if you’re on your own on business and just need somewhere to kip and carb-load in the morning.

    1 night family trip, Aug 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    There was no information about meal times, the need to book a breakfast slot or WiFi access either when I checked in or in the room. When I went down for breakfast at 9.30 (serving finished at 10) with my son & his wife, we were told there were no tables free & we would have to wait.. 15 mins later, still no table. I mentioned I had paid for breakfast & was immediately told they would clear a table for us. We ended up with the tail end of a lukewarm breakfast. Not impressed considering I had paid £121 for a one night stay. The redeeming grace was the swimming pool.

    raymond, 1 night trip, Aug 26, 2021

    Verified Ebookers guest review

  • 2.0.Poor

    Poor Service

    A "gas" problem in the bar meant no draft drinks at all. Bottled beer ran out by lunchtime, very few other drinks available. Not once did anybody apologise or say "sorry". Despite phoning ahead as were wanted to dine late, when we got to the restaurant at 9pm, were told they were closed. Asked to see the manager and the member of staff said "why"? No beer, no food, do I really have to respond. At breakfast asked when the eggs would be arriving from one of 4 staff standing around, the answer was "no idea". cutlery missing, not offered tea or coffee, no sugar, no bowls and staff standing chatting. Will NEVER return.

    Michael, 2 night business trip, Aug 16, 2021

    Verified Hotels.com guest review

See all 155 reviews