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All properties in Siem Reap, Siem Reap Province, Cambodia

City River Hotel

Riverfront hotel with outdoor pool, connected to a shopping center, near Pub Street

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
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8.8.Fabulous.
  • Central location in the city close to a night market and restaurants and shops. Staff is…

    Jan 5, 2020

  • My husband and I had such a nice stay at City River. The location is perfect, the…

    Dec 31, 2019

See all 59 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Dining options
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 65 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free area shuttle
  • Spa services

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Separate sitting area
  • Premium TV channels

What’s around

  • In Downtown Siem Reap
  • Pub Street - 7 min walk
  • Old Market Area - 6 min walk
  • Siem Reap Royal Residence - 11 min walk
  • Angkor Night Market - 12 min walk
  • Royal Garden - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double Room, 1 Queen Bed
  • Deluxe Double Room, 1 King Bed
  • Deluxe Twin Room, 2 Twin Beds
  • Superior Twin Room, 2 Twin Beds
  • Superior Triple Room, 3 Twin Beds

Location

  • In Downtown Siem Reap
  • Pub Street - 7 min walk
  • Old Market Area - 6 min walk

What’s around

Landmarks

  • In Downtown Siem Reap
  • Pub Street - 7 min walk
  • Old Market Area - 6 min walk
  • Siem Reap Royal Residence - 11 min walk
  • Angkor Night Market - 12 min walk
  • Royal Garden - 12 min walk
  • Wat Preah Prom Rath - 3 min walk
  • Angkor Trade Center - 4 min walk
  • Made in Cambodia Market - 4 min walk
  • Phsar Chas Market - 6 min walk
  • Siem Reap Art Center Night Market - 7 min walk

Getting around

  • Siem Reap Intl. Airport (REP) - 18 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Spa services on site
  • Bicycle rentals nearby
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Khmer

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 21-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Small print

Also known as

  • City River
  • City River Hotel Hotel
  • City River Hotel Siem Reap
  • City River Hotel Hotel Siem Reap
  • City River Hotel
  • City River Hotel Siem Reap
  • City River Siem Reap
  • River City Hotel
  • Hotel City River

Optional extras

Rollaway beds are available for USD 20 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 40000 per vehicle (one-way)

Airport shuttle for children between the ages of 6 and 12 costs USD 40000 (one-way)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, City River Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Footprint Cafes Co-working hub (3-min walk), Banllé Vegetarian Restaurant (3-min walk), and Chanrey Tree (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 40000 per vehicle one-way.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Great location

    Nicely situated just across the river from the busy centre. The real star is the roof top pool and bar where you can cool down and prepare for a night on pub steeet. Breakfast is great. Omelettes are freshly made but the noodle soup well worth trying too!

    Andy, 3 night trip, Oct 1, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    My flight was delayed, so I didn’t get there till almost 10pm. No one was at the front desk. I waited for almost 20 minutes. No one showed up. Then I walked around to see if anyone was around. I found 2 guys from Thailand, and they went to look for an employee. And he was sleep in some room, came out to check me in, then he got me on the phone with the boss. He apologized, and all was well. The next couple of days were okay, just that they didn’t clean my room after the first night. And when I checked out, the other employees saw me, but basically ignored me, and I was alerting them that I was checking out. They paid me no mind, so I dropped the key on the desk, and I bounced. The boss was the only person that could speak English. The other employees didn’t know a lick of English.

    Daunte, 3 night trip, Sep 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Hotel and Service

    City River Hotel was amazing. From the time we checked-in to the day we departed, we were given 5 star treatment. The hotel is located near other hotels, coffee shops (Brown Coffee across the street) and small businesses. My room was a large king room with good sized bathroom. I loved sitting out on the balcony early mornings sipping my coffee and watching the locals walking, working, etc. The hotel offered a free breakfast each morning and it had both American and Cambodian dishes. The hotel also has a spa and the ladies are magnificent (costs $9 & $16 USD). We tipped everyone that provided us service, but there is a tip box for all employees to the right of the front desk, which we gladly left a very nice tip during our check out. Be sure to ask the front desk to call Mr. Tall if you need a tuk tuk driver. We used his services everyday for $15/day. Mr. Tall speaks English and is a very delightful and kind gentleman. Every single restaurant recommendation he made was excellent. I enjoyed my trip to Cambodia and will definitely return and stay at City River Hotel.

    Barbara, 5 night trip with friends, Sep 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I love this hotel. My husband and I always stay at City River when we come to Siem Reap. The staff are lovely and the location is great.

    Sigrid, 5 night romance trip, Sep 12, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Good location. Friendly helpful staff. Right next to the rivee

    4 night trip with friends, Sep 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The friendliest staff

    The friendliest staff at any hotel I have stayed out. Everyone from the lowest grade to the highest spoke to us in English. Tbe price of this hotel is excellent value. Breakfast plenty of choice also the evening menu had something for everyone . The pool atea lovely with a variety of seating. The depth is good not too deep. Everywhere was spotless. Towels provided fresh

    Jean, 2 night romance trip, Jul 23, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    The staff never kept the customers up to date with what was happening. There was no air conditioning for the night I was there and we were advised there would be a pool to use. There wasn’t , we had to use the neighbours pool. DO NOT STAY THERE

    1 night family trip, Jul 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Super friendly helpful staff. Spacious and clean rooms. Very pleased with our stay.

    4 night family trip, Jul 8, 2019

    Verified Orbitz guest review

  • 6.0.Good

    I booked for the pool but it was unusable unfortunately. Overall the property offers very good value for money. The breakfast was standard fare and had a few changes every day. We ate evening meal a couple of times and it was good and fairly priced too. Location is quiet enough yet convenient to everything. We used grasshopper bicycle tours a couple of times and they are only 3 minutes walk from hotel.

    5 night romance trip, May 9, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Property not managed well. Pool was very dirty. Hotel was dirty. No air-conditioning except in the rooms. Dining room disorganized and very hot This is a grand Hotel in decline. Great location nice furnishings nice layout but missed managed The staff is very nice and tries hard but no one speaks English much. And they’re totally disorganized I travel extensively and always stay in three star or boutique hotels this one was very disappointing Bad choice

    Dwight, 5 night trip, May 6, 2019

    Verified Expedia guest review

See all 59 reviews