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Grand Emperor Hotel

4-star hotel with 3 restaurants, near Senado Square

  • Free WiFi

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  • Hotel Entrance
  • Hotel Entrance
  • Family Room - Bathroom
  • Executive Room - Bathroom
  • Hotel Entrance
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288 Avenida Comercial De Macau, Macau, Macau SAR
9.0.Superb.
  • Hotel is in central of town Hotel staffs are good at their jobs ;good services I…

    Dec 17, 2019

  • Good service and friendly staff duirng my stay in Macau!

    Oct 31, 2019

See all 135 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Safe
Transport options
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 311 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Free airport shuttle
  • Area shuttle
  • Childcare

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Macau Tower - 21 min walk
  • Senado Square - 6 min walk
  • Ruins of St. Paul's Cathedral - 12 min walk
  • A-Ma Temple - 17 min walk
  • Macau Fisherman's Wharf - 26 min walk
  • Macau Ferry Terminal - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Executive Room
  • Executive Studio
  • Family Room
  • Deluxe Room - Free Late Check Out at 2P.M.

Location

288 Avenida Comercial De Macau, Macau, Macau SAR
  • Macau Tower - 21 min walk
  • Senado Square - 6 min walk
  • Ruins of St. Paul's Cathedral - 12 min walk

What’s around

Landmarks

  • Macau Tower - 21 min walk
  • Senado Square - 6 min walk
  • Ruins of St. Paul's Cathedral - 12 min walk
  • A-Ma Temple - 17 min walk
  • Macau Fisherman's Wharf - 26 min walk
  • Macau Ferry Terminal - 31 min walk
  • Macau Legislative Assembly Building - 3 min walk
  • Macau Government Headquarters - 5 min walk
  • Dom Pedro V Theatre - 5 min walk
  • Sir Robert Ho Tung Library - 6 min walk
  • Macau Jockey Club - 2.9 mi / 4.7 km

Getting around

  • Macau Intl. Airport (MFM) - 14 min drive
  • Hong Kong International Airport (HKG) - 41 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 32 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 42 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 11:00 AM to 8:00 PM*

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service

Working away

  • Conference space
  • Conference space size (feet) - 1582
  • Conference space size (meters) - 147

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Portuguese

In the room

Home comforts

  • Air conditioning

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Grand Emperor Court - This restaurant serves lunch and dinner.

The Royal Kitchen - This restaurant serves breakfast, lunch, and dinner.

Majestic Robatayaki - This restaurant serves lunch and dinner.

Small print

Also known as

  • Grand Emperor
  • Grand Emperor Hotel Hotel
  • Grand Emperor Hotel Macau
  • Grand Emperor Hotel Hotel Macau
  • Grand Emperor Hotel
  • Grand Emperor Hotel Macau
  • Grand Emperor Macau
  • Hotel Grand Emperor
  • Hotel Grand Emperor

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: MOP 1000 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Emperor Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Solmar Restaurant (3-min walk), Margaret's Café e Nata (4-min walk), and Caravela (4-min walk).
  • Yes, a free airport shuttle is available from 11:00 AM to 8:00 PM on request.
  • No, this hotel doesn't have a casino, but Lisboa Casino (8-min walk) and Rio Casino (18-min walk) are both nearby.
  • Grand Emperor Hotel has 2 bars.
9.0.Superb.
  • 8.0.Very good

    Great location

    Good location. A lot of buses to Cotai. Can walk to St Paul’s Ruin.

    Siew Ling, 3 night romance trip, Jun 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The friendly and helpful staffs gave us a pleasant stay here. It’s very near to attractions like Ruins of St. Paul, Senado Square, Grand Lisboa and more. Definitely a great location!

    Jasline, 2 night family trip, Apr 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Convenient. Value for money in old macau area

    Convenient location in old macau area. Free shuttle bus going to the port area, new macau and other places available just outside the hotel.

    Vincent Bernard, 1 night business trip, Dec 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I really enjoyed my stay there. The staff was always helpful and polite. they upgraded my room when they had an opening. A wonderful part of town. Away from the main casino strip and near a more historic neighborhood.

    Steve, 2 night trip, Nov 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very well positioned, easy walk to city centre, excellent service.

    3 night romance trip, Nov 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Can be confusing if you didn't know they place amenities in the drawer at bathroom. At first, I didn't know they were in the drawer, so I called housekeeping about the issue. They respond immediately and one of the housekeeper came to our room in less than 3-5 minutes. The deluxe room has some wear and tear, but overall, room in pretty good condition. We got to the hotel at 10:30AM and room is not ready, so we dropped our belongings with the concierge and walked to sightseeing places. By 2-2:30 PM, room is ready. Location is very convenient. Hotel offers free shuttle bus to and from ferry port, bus stops nearby and within walking distance to many sightseeing places. There is a free shuttle bus to the City of Dream that is very close to the hotel. The free breakfast buffet offers lots of selection. Will stay again the next time I come to Macau.

    JessC, 1 night trip with friends, Nov 7, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Exclusive promotion

    3 night family trip, Oct 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location- very central to most tourist spots. The room was very spacious & amenities in the room was good too . Staff very friendly, courteous & helpful. There is a free bus service to the casinos( Venetian etc) near the hotel.

    3 night family trip, Oct 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location and excellent service. We were impressed. Enjoyed the stay.

    1 night family trip, Jul 8, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    One of the best service hotels

    Excellent hotel in Macau. They sent a minibus to pick up up from the airport. The counter representative was very nice. She personally wen to our rooms to explain everything. The best is the all can eat breakfast. OMG. Don't miss that! Definitely will stay again if we head back.

    Henry, 1 night family trip, Jun 17, 2019

    Verified Hotels.com guest review

See all 135 reviews