Roc Eleven Residence

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Private beach nearby, white sand, free beach cabanas, beach shuttle
Private beach nearby, white sand, free beach cabanas, beach shuttle
Outdoor spa tub
2 indoor pools, free cabanas, pool umbrellas

Overview of Roc Eleven Residence

Entire apartment

Roc Eleven Residence

3.0 star property
3-star beach apartment with spa, near Tulum National Park
0 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Air conditioning
Map
Fraccionamiento Aldea Zama, Tulum, QROO, 77760
Main amenities
  • 17 apartments
  • Daily housekeeping
  • Private beach
  • Full-service spa
  • 2 indoor pools and 2 spa tubs
  • Outdoor pool access
  • Rooftop terrace
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Free beach club nearby
  • Beach towels
For families
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant

Choose dates to view prices

About this area

What's nearby

  • Tulum National Park - 9 min walk
  • Dos Aguas Park - 10 min drive
  • SFER IK - 8 min drive
  • Las Palmas Public Beach - 7 min drive
  • Playa Paraiso - 8 min drive
  • Tulum Beach - 12 min drive
  • Playa Ruinas - 27 min drive
  • Gran Cenote - 14 min drive
  • Tulum Mayan Ruins - 19 min drive
  • Cenote Crystal - 13 min drive
  • Sian Ka'an Biosphere Reserve - 30 min drive

Getting around

  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Roc Eleven Residence

Putting you within a 10-minute drive of Tulum National Park and Playa Paraiso, Roc Eleven Residence features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 210 per vehicle. Guests can be pampered with beachside massages at the spa. There are 2 indoor pools and a beach bar, and apartments get the details right with rainfall showerheads and down comforters.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Private beach (5.5 kilometers away)
  • Free beach cabanas
  • Free beach club nearby
  • Beach shuttle (surcharge)
  • Beach towels
  • Beach massages

Pool/Spa

  • 2 indoor pools
  • Fence around the pool
  • Outdoor pool access
  • Umbrellas
  • 2 spa tubs
  • Full-service spa
  • Free pool cabanas
  • Massages

Internet

  • Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Kitchen

  • Microwave
  • Paper towels
  • Toaster
  • Blender
  • Griddle

Dining

  • 1 beach bar and 1 poolside bar
  • Minibar
  • Couples dining
  • Private picnics

Bedrooms

  • Down comforter
  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Hair dryer
  • Shampoo
  • Slippers
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch Smart TV with premium channels
  • Pay movies

Outdoor areas

  • Rooftop terrace
  • Garden
  • Walkway to water

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Low-height door lock
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Window screens
  • Luggage storage
  • Blackout drapes/curtains
  • 24-hour front desk
  • Communal living room
  • Change of towels (on request)
  • Champagne service

Location highlights

  • In the shopping district
  • In the entertainment district
  • Near a health or beauty spa
  • In a village

Things to do

  • Outdoor pool access nearby
  • Beach volleyball on site
  • Beach yoga on site
  • Ecotours nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Theme parks nearby

General

  • 17 rooms
  • Romance packages available

Activities

  • Bicycle rentals
  • Ecotours
  • Free beach club
  • Health/beauty spa
  • Hiking/biking trails
  • Outdoor pool access
  • Private beach (direct access)
  • Rock climbing
  • Theme parks
  • Ziplining

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 1 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 210 per vehicle (roundtrip, Maximum occupancy 4)
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Policies

This property accepts credit cards and cash.

Also known as

Roc Eleven Residence Tulum
Roc Eleven Residence Apartment
Roc Eleven Residence Apartment Tulum

Frequently asked questions

Overall score and ratings

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