Guests
All properties in Xpu-Ha, Quintana Roo, Mexico

Barceló Maya Tropical - All Inclusive

Upscale beachfront property with spa, near Ecopark Kantun Chi

  • Free buffet breakfast, free WiFi, and free parking
From
S$297

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Carretera Chetumal - Puerto Juarez, Xpu-Ha, 77750, QROO, Mexico
8.4.Very good.
  • Beautiful beach and territory. Room service was minimal and inconsistent, had to ask…

    Jan 3, 2022

  • Great location, Great facilities, Great value for money

    Oct 20, 2021

See all 441 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Dining options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 478 guestrooms
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 3 beach bars
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Children's club
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)

What’s around

  • On a private beach
  • Ecopark Kantun Chi - 9 min walk
  • Cenote Cristalino - 12 min walk
  • Xpu-ha Beach - 26 min walk
  • Puerto Aventuras Golf Club - 29 min walk
  • Puerto Aventuras Marina - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, Oceanfront (Premium Level)
  • Superior Room

What’s around

Landmarks

  • On a private beach
  • Ecopark Kantun Chi - 9 min walk
  • Cenote Cristalino - 12 min walk
  • Xpu-ha Beach - 26 min walk
  • Puerto Aventuras Golf Club - 29 min walk
  • Puerto Aventuras Marina - 34 min walk
  • Akumal Beach - 9.7 mi / 15.5 km
  • Yal-ku Lagoon - 10.9 mi / 17.6 km
  • Xcaret Eco Theme Park - 11.5 mi / 18.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 71 min drive
  • Airport shuttle (surcharge)
map
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Carretera Chetumal - Puerto Juarez, Xpu-Ha, 77750, QROO, Mexico

At a glance

Size

  • 478 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. An airport shuttle service (surcharge) is available on request.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Free buffet breakfast daily
  • 4 restaurants
  • 4 bars/lounges
  • 3 beach bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Basketball on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9999
  • Conference space size (meters) - 929

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Closed captioned TV

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and select beverages included
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining availability limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Access to onsite nightclubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Premium/non-domestic alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, U SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Sanitation services: USD 1.5 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 123 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of USD 100 (subject to availability)
  • Late check-in between 12:30 AM and noon can be arranged for an extra charge of USD 100
  • Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Barceló Maya Tropical All Inclusive All-inclusive property
  • Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Tropical All Inclusive Hotel
  • Barceló Maya Tropical All Inclusive Xpu-Ha
  • Barcelo Maya Tropical All Inclusive
  • Barceló Maya Tropical Xpu-Ha
  • Barceló Maya Tropical Inclusi
  • Barceló Maya Tropical - All Inclusive Xpu-Ha
  • Barceló Maya Tropical - All Inclusive All-inclusive property
  • Barceló Maya Tropical All Inclusive
  • Barcelo Maya Tropical All Inclusive Xpu-Ha
  • Barcelo Maya Tropical Xpu-Ha
  • Barcelo Tropical
  • Barcelo Tropical Maya
  • Maya Tropical
  • Maya Tropical Barcelo
  • Tropical Barcelo

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Barceló Maya Tropical - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 6:00 PM. There's a charge of USD 100 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability). Express check-in and check-out are available.
  • Yes, there are 4 onsite restaurants. Nearby restaurants include Jessie Gelato (2 mi), The Pub (2 mi), and Dos Chiles (2 mi).
  • Yes, an airport shuttle is available. The charge is USD 123 per vehicle one-way.
  • Have fun with onsite activities like sailing, windsurfing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Barceló Maya Tropical - All Inclusive also has 3 beach bars, a nightclub, and a private beach, as well as a waterslide, a sauna, and a steam room.
8.4.Very good.
  • 2.0.Poor

    Rude staff. Bad smell of sewer in face wash. Only 1 dinner in 3 nights.

    Sung, 3 night family trip, Oct 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great property

    WILTOM ALEXIS, 5 night family trip, Oct 19, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Excellent

    Violeta Ivanova, 5 night family trip, Oct 15, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Everything was amazing highly recommend to stay

    Chad, 3 night trip, Oct 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great resort, great beach, great pools, good food. The beach wheelchair is fantastic for people with reduced mobility.

    Fernando, 7 night family trip, Oct 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It’s a beautiful property

    Vivian Claire, 3 night trip with friends, Oct 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Employees / staff were very accommodating, courteous and hardworking.

    IOWA MARIE, 3 night trip with friends, Oct 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    the place & food are good but during the check in, it is very slow it took us almost an hour to complete all the needed requirements for check in but over all we had a blast

    ronald, 3 night trip with friends, Oct 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean. The staff took COVID very seriously. Masks required in all indoor facilities with temperature checks and hand sanitizer at entry. Food was excellent. We have stayed at this resort previously and will definitely return!

    Deborah, 8 night trip with friends, Oct 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    So gorgeous! Everyone was so nice! We had the best time. Wish the entertainment was better but that may be from Covid circumstances

    Jamee, 8 night trip with friends, Sep 24, 2021

    Verified Expedia guest review

See all 441 reviews