See all properties

Hanging Gardens of Bali - CHSE Certified

Photo gallery for Hanging Gardens of Bali - CHSE Certified

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Overview of Hanging Gardens of Bali - CHSE Certified

VIP Access

Hanging Gardens of Bali - CHSE Certified

5.0 star property
Mountain hotel in Payangan with spa and outdoor pool

9.0/10 Superb

359 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Desa Buahan, Gianyar, Ubud, Payangan, Bali, 80571
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • Free use of bicycles
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Separate sitting area
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Ubud Monkey Forest - 46 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 108 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
Map

About this property

Hanging Gardens of Bali - CHSE Certified

5-star luxury hotel by the river
Consider a stay at Hanging Gardens of Bali - CHSE Certified and take advantage of a roundtrip airport shuttle, a terrace, and shopping on site. Indulge in a body wrap, a body treatment, and a facial at the onsite spa. Be sure to enjoy a meal at Beduur Restaurant, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free valet parking
  • Continental breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • An area shuttle, an elevator, and a 24-hour front desk
  • Guest reviews speak well of the pool, helpful staff, and walkable location
Room features
All 44 rooms boast comforts such as private plunge pools and premium bedding, in addition to perks like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Rainfall showers, deep soaking tubs, and free toiletries
  • TVs with premium channels
  • Balconies, separate sitting areas, and electric kettles

Languages

Arabic, Chinese (Mandarin), English, French, German, Indonesian, Japanese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM - 1:30 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite valet parking
  • Onsite parking limited
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free
  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Safari nearby
  • Rafting nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2005
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Indonesian
  • Japanese
  • Russian

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Private plunge pool
  • Balcony
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The onsite spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including reflexology.

Dining

Beduur Restaurant - This restaurant serves lunch and dinner.
Diatas Pohon Cafe - This café serves brunch and lunch.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 55 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (roundtrip)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 1500000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hanging Gardens
Hanging Gardens Hotel
Hanging Gardens Hotel Ubud
Hanging Gardens Ubud
Hanging Ubud
Hanging Ubud Gardens
Ubud Gardens
Ubud Hanging
Ubud Hanging Gardens
Hanging Gardens Bali Hotel Ubud
Hanging Gardens Bali Hotel
Hanging Gardens Bali Ubud
Hanging Gardens Bali
Ubud Hanging Gardens By Orient-Express Hotel Payangan
Hanging Gardens Of Bali Ubud
Hanging Gardens Bali Hotel Payangan
Hanging Gardens Bali Payangan
Hanging Gardens Ubud
Hanging Gardens Hotel Ubud
Hanging Gardens Of Bali Payangan

Frequently asked questions

Does Hanging Gardens of Bali - CHSE Certified offer free cancellation for a full refund?
Yes, Hanging Gardens of Bali - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hanging Gardens of Bali - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hanging Gardens of Bali - CHSE Certified?
Yes, there's an outdoor pool.
Are pets allowed at Hanging Gardens of Bali - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanging Gardens of Bali - CHSE Certified?
Yes, there's free valet parking. Parking spots may be limited.
Is airport shuttle service offered by Hanging Gardens of Bali - CHSE Certified?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle roundtrip.
What are the check-in and check-out times at Hanging Gardens of Bali - CHSE Certified?
You can check in from 2 PM - 1:30 AM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Hanging Gardens of Bali - CHSE Certified and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes safari tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hanging Gardens of Bali - CHSE Certified also has private plunge pools and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Hanging Gardens of Bali - CHSE Certified?
Yes, there's an onsite restaurant, Beduur Restaurant. Nearby restaurants include Akasha Restaurant & Juice Bar (6.1 mi), Warung Makan Mardika Nasi Ayam Kedewatan (6.8 mi), and Balinese Home Cooking (6.8 mi).
Does Hanging Gardens of Bali - CHSE Certified have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Hanging Gardens of Bali - CHSE Certified have any outdoor private spaces?
Yes, every room features a private plunge pool and a balcony.
What's the area around Hanging Gardens of Bali - CHSE Certified like?
Hanging Gardens of Bali - CHSE Certified is located a short 1-minute walk from Lesser Sunda Islands. Travelers recommend the hotel for its walkable location.

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

9.3/10

Eco-friendliness
Write a review

10/10 Exceptional

Absolutely amazing, dream come true, for us! This resort was everything I hoped it would be an more. To the breathtaking infinitely pools, to our room with endless tropical picturesque view every where you look to the incredible dining and service was ABOVE and beyond! I cannot say enough good things about our time here! We give the resort and it's staff a 10 STAR rating and we will definitely be back!
Jennifer, 2-night family trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

6/10 Good

Outdated front desk staff requires retraining. Villa £600 and they still charge for bottled mineral water. Based only on this factor shall be downgraded to 3 stars. Overcharging for taxi which is $20 if you get it yourself. Mosquitos everywhere, message for management: read about lemon&eucalyptus oil candles or sticks. However views are spectacular.
AT, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It's one of the best spots I've ever stayed at,and islands are my things. Gotta go for it.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anazing
Super amazing great views staff was amazing.
Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place is a must in your lifetime! Don’t let money stop you, it’s worth every dime. Take advantage of all the things they have to offer. They are amazing at making you feel like you own the place. Simply the best! George and Viviana
GNV2020, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing honeymoon stay
Amazing stay for our honeymoon. We got the panoramic view suite which was incredible. In the morning there were even monkeys jumping around outside...so be careful leaving things outside. The service was impeccable, infinity pool lived up to its hype. The overall property is worth the 7 star rating. Breakfast was great with made to order menu items and also buffet items. It's a 20-30 min hike across to other side of the mountain for the temple to see the view of Hanging Gardens. The property is a bit out of the way in the mountains so plan for 30-40 min ride to downtown Ubud if you need. Pro-tip: get the whatsapp # for the hotel, you can ping them that way to arrange off hours transport back if you need.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Park, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best experience so far. Beautiful place, best customer service. Thumbs up!
3-night romance trip
Verified Expedia guest review