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Reviews

8.0

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

Confusing Decor !!! Rest everything is perfect
The decors are 'confusing' , the color scheme of the rooms, lighting etc. Make it appear as if it's an 'adult-only' hotel e.g. in our room on the bathroom door there was an oriental nude painting, the room door had erotica art painting but in general it appeared a perfectly family friendly hotel We were traveling with kids so was a bit embarrassing to have such caricatures in the room . But rest everything else was perfect... Good breakfast... Good gym/spa ... Good location and friendly stagg
Faisal, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tolga, 2-night trip
Verified Hotels.com guest review

6/10 Good

Roya, 6-night trip
Verified Hotels.com guest review

2/10 Poor

I booked a standard room with city view. Noise issues at night. The bed was uncomfortable and found hair in the sheets. The towels looked yellowish and dirty. Good thing I packed my own towel. Besides the inconveniences, the hotel doesn't allow to bring food or drinks to the bedroom, they don't even want to allow to bring a bottle of water from outside. Instead, they want you to buy food from their overpriced and presumably bad food at their restaurant and "minibar" (a small fridge packed with unhealthy, expired and small sized junk in the room). This hotel is more like a prison or a hospital. Not a place to enjoy your vacation. This rule is not listed on Expedia and it should not take you by surprise. It would be better to call and make sure you have the freedom to eat whatever you want in your own hotel room, without having to fall for their scam.
Verified Expedia guest review

10/10 Exceptional

The property area was very enjoyable, and the pool area was very nice
Nihan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Verified Expedia guest review

10/10 Exceptional

Camelia, 8-night trip
Verified Expedia guest review

2/10 Poor

I was stuck in the elevator for 40 minutes, I banged the door, pressed emergency bill constantly and no one came to help. Finally I was rescued, I am a heart patient and diabetes. I asked to talk to General Manager, i ended up speaking with kitchen assistant manger. I am a life time Elite member with Marriott and IHG, never experienced such an issue. I am angry at the hotel manager, I was told he was not in the hotel but he would not even care to call. I could have been dead. I asked for the two nights refund and they would not offer except if i stay for a free night which I could not.
Asad, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very good
Naga jithendra, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Aleksandra, 1-night trip
Verified Hotels.com guest review