Embassy Suites Hotel Winston-Salem

Photo gallery for Embassy Suites Hotel Winston-Salem

Primary image
Indoor pool
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Embassy Suites Hotel Winston-Salem

Embassy Suites Hotel Winston-Salem

3.5 star property
3.5-star hotel in Winston-Salem with indoor pool and restaurant

7.2/10 Good

793 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
460 N Cherry St, Winston-Salem, NC, 27101
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Wake Forest University - 12 min drive
  • Hanes Mall - 10 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 9 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive
  • High Point Station - 25 min drive

About this property

Embassy Suites Hotel Winston-Salem

3.5-star hotel
Free continental breakfast, a free daily manager's reception, and shopping on site are just a few of the amenities provided at Embassy Suites Hotel Winston-Salem. Treat yourself to a manicure/pedicure or other spa services. Be sure to enjoy a meal at Grille Restaurant and Bar, the onsite restaurant. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon.
Other perks at this hotel include:
  • An indoor pool
  • Self parking (surcharge), an electric car charging station, and laundry services
  • Smoke-free premises, coffee/tea in the lobby, and a 24-hour front desk
  • A front desk safe, express check-in, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Embassy Suites Hotel Winston-Salem feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 27-inch TVs with premium channels
  • Balconies, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 75 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • Business center
  • Conference space (24000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 27-inch TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grille Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 15 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Frequently asked questions

Does Embassy Suites Hotel Winston-Salem offer free cancellation for a full refund?
Yes, Embassy Suites Hotel Winston-Salem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Embassy Suites Hotel Winston-Salem?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Embassy Suites Hotel Winston-Salem on 2 October 2022 start from S$195, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Embassy Suites Hotel Winston-Salem?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Embassy Suites Hotel Winston-Salem?
Yes, there's an indoor pool.
Are pets allowed at Embassy Suites Hotel Winston-Salem?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites Hotel Winston-Salem?
Yes. Self parking costs USD 15 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Embassy Suites Hotel Winston-Salem?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at Embassy Suites Hotel Winston-Salem and nearby?
Embassy Suites Hotel Winston-Salem has an indoor pool and a 24-hour fitness center, as well as a spa tub.
Are there restaurants at or near Embassy Suites Hotel Winston-Salem?
Yes, there's an onsite restaurant, Grille Restaurant and Bar. Nearby restaurants include sweet potatoes (3-min walk), Sixth and Vine (4-min walk), and Skippy's (5-min walk).
Does Embassy Suites Hotel Winston-Salem have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Embassy Suites Hotel Winston-Salem like?
Embassy Suites Hotel Winston-Salem is a short 19-minute walk from Old Salem and 19 minutes' walk from Truist Stadium. Travelers recommend the hotel for its walkable location.

Overall score and ratings

7.2

Good

7.6/10

Cleanliness

8.1/10

Staff & service

5.5/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

8/10 Very good

Amanda, 1-night trip
Verified Hotels.com guest review

6/10 Good

Denise, 1-night family trip
Verified Hotels.com guest review

6/10 Good

meh not worth the money
place needs remodel…very dingy…also 75 dollar pet fee is excessive.
Anthony, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!!
Our stay was great. We took our grandkids on a weekend stay. Staff was friendly rooms were very clean and spacious. We will definitely be staying again and real soon!!
tasha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel Great Breakfast
Rooms are a little outdated but still rooms are nice and big! Hotel outside is more remodeled. The managers special happy hour and breakfast is really good never take it away!
Arleen, 2-night business trip
Verified Hotels.com guest review

6/10 Good

We never had any one from house keeping come by for our full stay no clean towels etc. Friendly people but ill wait before i spend almost 400 a night again. Just being honest
Richard, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Book direct with hotel, don’t use hotels.com
The hotel was GREAT! However I will never book anything through hotels.com ever again.
Suzin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

cathy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Embassy Suites typically has a great reputation and that is why I chose to stay there opposed to other hotels that were closer to my meeting location for work. I was extremely disappointed with the fact that the A/C was not working properly in my room and when I went to call the front desk, neither phone in my room worked at all. To top it all off, I got to wake up to a roach crawling on the headboard of the bed! I go to take a shower that same morning and have to run the water for 10 minutes before any hot water came out. I don’t believe this will be my choice for travel, the next time I am in Winston Salem.
Ian, 1-night business trip
Verified Hotels.com guest review