Hotel Marina El Cid Spa & Beach Resort All Inclusive

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

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On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Overview of Hotel Marina El Cid Spa & Beach Resort All Inclusive

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
Puerto Morelos beachfront property with 5 restaurants and spa

8.6/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Gym
  • Air conditioning
Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Sauna
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Maroma Beach - 33 min drive
  • Tres Rios Ecopark - 28 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Cozumel Intl. Airport (CZM) - 22.5 miles/36.3 km

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

At Hotel Marina El Cid Spa & Beach Resort All Inclusive, you can hit the beach to get a beach massage or relax in a sun lounger, plus you'll have access to onsite scuba diving, snorkeling, and surfing/body boarding. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Hacienda Arrecife, one of 5 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale property include 2 bars/lounges, a marina, and a rooftop terrace. Fellow travelers like the helpful staff and family-friendly amenities.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 500 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Fishing
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 12 buildings/towers
  • Built in 2006
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Marina
  • Spa tub
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 2 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

  • WiFi is available in guestrooms for USD 15 per 24-hour period (1-device limit, rates may vary)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.3/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

BEST VALUE FOR YOUR MONEY !!!
Prior to this trip in July 2022, my wife and I have stayed in several hotels in Cancun such as moon palace, riu, gr solaris, omni and others that I can’t recall at this time. However, THIS hotel swept me off my feet. This hotel really focuses on pleasing every customer when it comes to entertainment. For me my big thing is music, and with all due respect to other folks, my experiences in the previous hotels mentioned is that when it comes to music, these hotels only seemed to please the white folks. At this hotel El Cid I love the fact that they aimed to please everyone when it came to playing music of all genres (Awesome start ) The pools are huge and have different types (party type, relax type etc) Again, aiming to please all needs of all kinds. The only downside I didn't like is that there were not enough pool chairs and or tables around the pool area, but had so much fun at the pool that I overlooked this minor thing. The drinks at the pool are excellent, no water down drinks or any of the kind. Got to love the fact that there's a restaurant right behind the pool which makes it great 4 lunch/snack. The quality of the food is awesome. Dolores restaurant has the BEST variety of all type of foods you can think of. The staff is extremely attentive and always have a yes sir yes madam how can I serve you better attitude. I really have no complaints about this hotel. Went for 5 nights and stayed an extra 1 just for the Mariachi show ! Definitely will go back !!!!
cesar, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I like everything in the hotel. Hotel was clean people were friendly!!!!
Maria Veronica Lopez, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great experience
Sarah, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

I love everything thing about this property except the internet service was not convenient. Please work on give internet free for an all inclusive hotel… please do!!
Damion, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect Friendly staff Food perfect My son loves kids club Cleanness good ( 2 times every day) I like this hotel and I will come back next year It’s perfect for family and children Easy check in and check out Love it
Sina, 8-night family trip
Verified Expedia guest review

8/10 Very good

Costumer service debería tener más atención con el cliente muy mala esperiencia , ya por otro lado todo perfecto
Leidy Maria, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Wonderful gounds, the staff is beyond excellent, good food options!
Stephen, 9-night romance trip
Verified Expedia guest review

8/10 Very good

Samuel Moreno, 5-night trip
Verified Expedia guest review

8/10 Very good

The staff were very polite & service was excellent. Food very good. Didn't like having to pay for wifi. The property & amenities are very nice.
Brenda, 6-night family trip
Verified Expedia guest review