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All properties in Kobe, Hyogo Prefecture, Japan

Kobe Portopia Hotel

Luxury hotel with spa, near Port of Kobe

  • Free WiFi
From
S$66

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  • Outdoor Pool
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10-1 6-chome, Kobe, 650-0046, Hyogo-ken, Japan
9.0.Superb.
  • Large room! Convenient to get to using port liner. There's also free shuttle service…

    Nov 25, 2019

  • Last year, I stayed standard room. On that time, I was a bit disappointed with this hotel…

    May 8, 2019

See all 779 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Transport options
Safe
Convenient
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 744 guestrooms
  • Daily housekeeping
  • 9 restaurants and 2 bars/lounges
  • Full-service spa
  • 1 indoor pool
  • Breakfast available

What’s around

  • In Chuo Ward
  • Port of Kobe - 16 min walk
  • Kobe Animal Kingdom - 21 min walk
  • Meriken Park - 2.8 mi / 4.5 km
  • Kobe Tower - 2.8 mi / 4.5 km
  • Kobe University - 6.7 mi / 10.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Twin Room, Non Smoking (Main Building, 7-15F)
  • Triple Room, Non Smoking (Main Building, 7-15F)
  • Double Room, Non Smoking (Main Building, 20-23F)
  • Single Room, Non Smoking (Main Building, 7-15F)
  • Twin Room, Non Smoking (Main Building, 20-23F)
  • Triple Room, Non Smoking (Main Building, 20-23F)
  • Deluxe Double Room, Non Smoking (South Wing)
  • Deluxe Twin Room, Non Smoking (South Wing)
  • Deluxe Triple Room, Non Smoking (South Wing)
  • Deluxe Quadruple Room(South Wing, Twin Room with 2 extra beds), Non Smoking
  • Executive Twin Room, Non Smoking (Free Access to Gym and Indoor Pool, Main Building, 25-28F)
  • Executive Double Room, Non Smoking (Free Access to Gym and Indoor Pool, Main Building, 25-28F)
  • Twin Room, Non Smoking (Main Building, 7-15F, Single Use)
  • Executive Twin Room, NonSmoking (Free Access to Gym, Indoor Pool, Main Building, 25-28F, Single Use)
  • Economy Double Room, Non Smoking (Main Building, 7-15F)
  • Main Building Mid Century Floor Small Double, Non-Smoking
  • Main Building Superior Floor, Semi Double Room, Non-smoking (1, 2 person)
  • Main Building, Superior Floor Twin Room, Non-smoking
  • Main Building Superior Floor, Triple Room, Non-smoking
  • Main Building Superior Floor, Double Room, Non-smoking
  • Twin Room, Non Smoking (South Wing, Single Use)
  • Twin Room, Non Smoking (Main Building, 20-23F, Single Use)
  • Run of the House (Twin or Double Bed based on Availability)
  • Main Building 24F Premier Floor, Semi-Double Room
  • Main Building 24F Premier Floor, Twin Room
  • Main Building 24F Premier Floor, Triple Room
  • Main Building 24F Premier Floor, Double Room

What’s around

Landmarks

  • In Chuo Ward
  • Port of Kobe - 16 min walk
  • Kobe Animal Kingdom - 21 min walk
  • Meriken Park - 2.8 mi / 4.5 km
  • Kobe Tower - 2.8 mi / 4.5 km
  • Kobe University - 6.7 mi / 10.8 km
  • Rokkosan Ski Area - 12.3 mi / 19.7 km
  • Hanshin Koshien Stadium - 13 mi / 20.9 km
  • Kidzania Koshien Theme Park - 13.4 mi / 21.5 km
  • Arima Hot Springs - 14 mi / 22.6 km
  • Mount Rokko - 17 mi / 27.4 km

Getting around

  • Kansai Intl. Airport (KIX) - 52 min drive
  • Kobe Airport (UKB) - 5 min drive
  • Itami Airport (ITM) - 26 min drive
  • Kobe Sannomiya Station - 5 min drive
  • Kobe Station - 5 min drive
  • Kobe Kasuganomichi Station - 5 min drive
  • Shiminhiroba Station - 2 min walk
  • Minatojima Station - 7 min walk
  • Minamikoen Station - 8 min walk
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Theme park shuttle (surcharge)
map
See on map
10-1 6-chome, Kobe, 650-0046, Hyogo-ken, Japan

At a glance

Hotel size

  • This hotel has 744 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free train station shuttle

Parking

  • Onsite self parking (JPY 800 per night)
  • Onsite valet parking (includes in/out privileges; fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Number of indoor pools - 1
  • Outdoor seasonal pool
  • Fitness facilities
  • Outdoor tennis courts - 1
  • Full-service spa
  • Steam room
  • Health club
  • Tennis on site
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 36
  • Conference space
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Tajima - This steakhouse specializes in Japanese cuisine and serves lunch and dinner.

Trente et Un - This restaurant specializes in French cuisine and serves lunch and dinner.

Shukei En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Sushiman - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Kobe Tamura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Breakfast costs between JPY 2904 and JPY 3146 for adults, and JPY 968 and JPY 1815 for children (approximately)
  • Theme park shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Cribs/infant beds are available for JPY 1210.0 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs JPY 800 per night
  • Valet parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • The seasonal pool is open from July to August
  • Guests under 17 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

The Club Lounge is open 7 AM-7:30 PM.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.

Also known as

  • Hotel Portopia
  • Kobe Portopia Hotel Kobe
  • Kobe Portopia Hotel Hotel
  • Kobe Portopia Hotel Hotel Kobe
  • Hotel Portopia Kobe
  • Kobe Portopia
  • Kobe Portopia Hotel
  • Portopia
  • Portopia Hotel
  • Portopia Hotel Kobe
  • Portopia Kobe
  • Portopia Kobe Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Kobe Portopia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 800 per night. Valet parking costs JPY 1000. Electric vehicle charging is available.
  • Yes, there's an indoor pool and a seasonal outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 1 AM. Check-out time is noon.
  • Yes, there are 9 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Sky Buffet (2.1 mi), Starbucks (2.3 mi), and Marugame Seimen (2.4 mi).
  • Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kobe Portopia Hotel also has 2 bars and a seasonal outdoor pool, as well as a sauna and a steam room.
9.0.Superb.
  • 8.0.Very good

    泊まりやすいですが。

    マットレスが固いため、非常に寝にくかった。 そのほかは、朝食もおいしく、部屋もきれいでよかったです。

    1 night business trip, Oct 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Quite good for its price

    Naoyuki, 1 night trip, Aug 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Spacious room, hard bed

    Kevin, 2 night business trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It’s good and clean

    1 night business trip, Jun 14, 2021

    Verified Expedia guest review

  • 6.0.Good

    The only issue we had was that some items in our bathroom either went missing (possibly our fault by falling from the counter into the trash?) or possibly used i.e. my aftershave was used by someone other than myself as everyday there was a little less in the bottle and finally depleted without my use as a test. Very very surprising as the Japanese are generally extremely honest people or used to be.

    1 night family trip, Mar 18, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Not sure about going back and hotels.com status

    I thought I was some special member in Hotels.com. From the eyes of the hotel I am no body. They charge me 2000 yen just to have late check out of 1 hour longer until 1 PM.

    Kin, 1 night business trip, Dec 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    My review of Portopia

    Good stay

    Jork, 1 night business trip, Feb 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good property and staff. Floors in room not so clean.

    Ron, 1 night family trip, Jan 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The room was very clean and it was the nicest hotel in the area, in my opinion. It was also convenient to where we were going. They also have a lounge that's pretty cozy.

    James, 2 night trip with friends, Jan 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    シングルの予約でしたが、部屋の空きがあるとのことでツインの広い部屋へ変更のサービスをしてくれました。部屋は暖房がかかっており、とても快適に過ごすことができました。

    An, 1 night family trip, Dec 13, 2019

    Verified Expedia guest review

See all 779 reviews