Save

Novotel Semarang

4.0 star property
4-star hotel with 2 restaurants, near Paragon City Mall Semarang

Choose dates to view prices

Novotel Semarang

Photo gallery for Novotel Semarang

Bar (on property)
Outdoor pool
Exterior
In-room safe, desk, blackout curtains, soundproofing
Restaurant

Overview of Novotel Semarang

7.8

Good

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Spa
  • Gym
  • Free WiFi
Map
Jalan Pemuda 123, Semarang, Central Java, 50132
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
Feel at home
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 2 Single Beds

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Executive Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

About this area

Getting around

  • Semarang (SRG-Ahmad Yani Intl.) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • RM Candra Depok - 7 min walk
  • Steam & Brew - 6 min walk
  • Soto Selan - 6 min walk
  • KFC - 2 min walk
  • Karuna vegetarian resto - 5 min walk
Map

About this property

Novotel Semarang

Novotel Semarang is only 3.3 mi (5.3 km) from the airport and offers a shuttle (available on request) for IDR 100000 per person one-way. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy or Ayurvedic treatments. Other highlights at this upmarket hotel include an outdoor pool, a nightclub and a free kid's club.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 10:00 AM to 5:00 PM*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Playground

What to do

  • Golfing nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (3875 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

The Square – On-site buffet restaurant.
Citrus – On-site restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 133100 for adults and IDR 66550 for children
  • Airport shuttle service is offered for an extra charge of IDR 100000 per person (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 300000.0 per day
  • Airport shuttle for children between the ages of 5 and 14 costs IDR 80000 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Novotel Hotel Semarang
Novotel Semarang
Semarang Novotel
Novotel Semarang Hotel Semarang
Novotel Semarang Hotel
Semarang Novotel
Novotel Semarang Hotel
Novotel Semarang Semarang
Novotel Semarang Hotel Semarang

Frequently asked questions

Does Novotel Semarang offer free cancellation for a full refund?
Yes, Novotel Semarang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Semarang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Semarang?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Novotel Semarang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Semarang?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Semarang?
Yes, an airport shuttle is available from 10:00 AM to 5:00 PM on request. The charge is IDR 100000 per person one-way.
What are the check-in and check-out times at Novotel Semarang?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out is available.
What is there to do at Novotel Semarang and nearby?
Novotel Semarang has a nightclub and a spa, as well as an outdoor pool and a fitness centre.
Are there restaurants at or near Novotel Semarang?
Yes, there are 2 on-site restaurants.
What's the area around Novotel Semarang like?
Novotel Semarang is a short 7-minute walk from Paragon City Mall Semarang and 13 minutes' walk from DP Mall Semarang.

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Yu lie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Peter, 1-night trip
Verified Hotels.com guest review

4/10 Fair

towel and bed cover are so old.They are not looking clean at all.
Jong Eun, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Good stay in Semarang
Hotel is in a very good location, across from Paragon mall. Though the room is comfy, but its aging. The bathroom really needs more attention in cleanliness. Water stain is so pronounced on the shower curtain and bathmat; and these can be easily fixed. All staff were very friendly and helpful! Overall, we had a good stay.
Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sudarsono, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable hotel
Comfortable and staffs are friendly
Low Peng, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Do not go to this hotel.
Room is so horrible. I asked for a non smoking room. Apparently i was put into a “previously” smoking room section. The whole room reeked of tobacco smell. The bed and the sofa too. This hotel was a good hotel 5 years ago. Cleanliness and maintenance has slipped down for sure.
Daniel, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Disappointing stay
Staff are lovely and the hotel is in a great location. Have stayed there many times before with no issues, but this trip was not good sadly. The key card wouldn’t work, they replaced it but still didn’t work so just said to ask someone from reception to accompany me to the room every time! One of the towels hadn’t been cleaned and was clearly damp and smelly from the last person that used it, and the whole room had a bad smell in it. I asked to be moved but there was nothing available (which seemed unlikely). I think next time I will stay somewhere else. Real shame as it’s always been good before
Matthew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

sariati, 3-night business trip
Verified Hotels.com guest review