Naples (INP-Naples Central Rail Station) - 3 min walk
Naples Central Station - 5 min walk
Naples San Giovanni Barra Station - 5 min drive
Piazza Garibaldi Station - 5 min walk
Ponte Casanova Novara Tram Stop - 6 min walk
Napoli Garibaldi Station - 6 min walk
Restaurants
Caffè Mexico - 4 min walk
Gran Caffè Novara SRL - 3 min walk
I Sapori di Parthenope - 4 min walk
Pizzeria Pellone - 4 min walk
Europa Grand Hotel & Restaurant - Sea Hotels - 1 min walk
About this property
Grand Hotel Europa
Grand Hotel Europa puts you a short five-minute drive from Spaccanapoli and Via Toledo. For a bite to eat, guests can visit La Falena, which serves Italian cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Piazza Garibaldi Station is 5 minutes and Ponte Casanova Novara Tram Stop is 6 minutes.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
89 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free (up to 10 kg per pet)
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared fridge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's menu
Working away
Business centre
4 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1900
Safe-deposit box at front desk
Library
Television in common areas
Communal living room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bath or shower
Bidet
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
La Falena – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Late checkout can be arranged for an extra charge of EUR 35.00 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 10.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples
Frequently asked questions
Does Grand Hotel Europa offer free cancellation for a full refund?
Yes, Grand Hotel Europa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hotel Europa?
Yes, pets stay for free, with a maximum weight of 10 kg per pet. Food and water bowls are available.
Is parking offered on site at Grand Hotel Europa?
Sorry, there's no on-site parking at Grand Hotel Europa.
What are the check-in and check-out times at Grand Hotel Europa?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 35.00 (subject to availability). Express check-in and check-out and contactless check-out are available.
Are there restaurants at or near Grand Hotel Europa?
Yes, La Falena offers Italian cuisine.
What's the area around Grand Hotel Europa like?
Grand Hotel Europa is in Naples City Centre, a short 5-minute drive from Naples International Airport (NAP) and 12 minutes' walk from Spaccanapoli.
Grand Hotel Europa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
12 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
19 November 2024
TECK
TECK, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Good location, friendly staff
Being next to the main station, this was excellently located for us. The staff were very pleasant. A bit of late night noise, besides that an enjoyable stay.
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Grand Hotel Naples
A good stay and the room was clean and tidy
A very helpful desk and we were offered a free coffee as well -Excellent over all
Graeme
Graeme, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 September 2024
Nice looking hotel. Area around not great. Had to lug suitcase to third floor.
Patricia
Patricia, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 September 2024
We stayed at Grand Europa during our Italy trip in Sep 2024. Hotel is good with clean rooms , helpful staff, convenient location and good restuarant. The area around the hotel is noisy. Overall good value for money deal.
Vinay
Vinay, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Janice
Janice, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 August 2024
I chose this hotel because of the location and budget friendly.
Pros. Friendly staff, easy public transports, and tour facilities
Con. Bathroom has no shower curtain, bathroom door needs to be tinted.
Begum
Begum, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
20 August 2024
Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.
Adrienne
Adrienne, 1-night family trip
Verified Expedia guest review
6/10 Good
16 August 2024
We stayed at the hotel for 2 nights and the woman who helped us at check-in was not very friendly. Seeing that we arrived with suitcases and were hot, she didn't even come out and said in a rude manner that we must pay the hotel fee right now. She handed over the key, indicated where the elevator was and that was it. I'm not asking for a party every time a guest arrives but empathy would be great for us visitors. Then we asked for a fan and she sent a technician to check the a/c who said it was working fine but I needed a fan because the heat was really horrible. This technician said she would call us in 2 minutes and she never called. When her shift changed we called again and the gentleman who helped us was very friendly and efficient. The breakfast is good but they limit it because they have a gentleman who serves you, they don't let you use the tables unless it's with small trays...I felt like I was in a military dining room. There is a restaurant in the hotel for dinner but it is closed so there are no places to eat in the area and really because it is right next to the Central Station it is not very pleasant to walk around, it is unsafe.
EDNA
EDNA, 2-night family trip
Verified Expedia guest review
6/10 Good
8 August 2024
Nice hotel, thin walls
Very nice hotel, spacious, bright room. However I give it a 3 star overall, because the walls were very thin. Every morning I could hear the person in the next room when they use their toilet. The loud sounds of water and the usage of the bathroom facilities kept waking me up a lot earlier than I'd like to. And for me sleep is very important, especially on a holiday, disturbing my sleep results in deduction of 2 stars. However everything else about the hotel is perfectly fine.
Krish
Krish, 3-night business trip
Verified Hotels.com guest review
6/10 Good
5 August 2024
Marek
Marek, 4-night trip
Verified Hotels.com guest review
8/10 Very good
4 August 2024
Very close to napoli centrale for train travellers very clean hotel helpful starr
Tony
Tony, 2-night romance trip
Verified Expedia guest review
8/10 Very good
1 August 2024
Crystal
Crystal, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 July 2024
slim
slim, 5-night trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Arcady
Arcady, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
Hotel itself was wonderful. Well organized, staff helpful, clean rooms, and a nice bar. But napel is not the nicest place to visit but Was fine to spend two nights to pass by. Busy area but extremely convenient to station and airport.
Tomoko
Tomoko, 2-night family trip
Verified Expedia guest review
6/10 Good
23 July 2024
lee
lee, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Good
Hong Wei
Hong Wei, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Stephen
Stephen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
nicolas
nicolas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Really close to the train station is what we desired. Although you need to walk through a couple “sketchy” blocks to get to the historic areas, if you are used to big cities this should be an issue. The hotel was really nice for the price. The rooms are a little small but comfortable (we had a quadruple room). The bar and lobby area was nice to sit and play cards and have a drink or two. Staff were exceptionally nice and helpful. I would stay here again.
Jeanne
Jeanne, 2-night family trip
Verified Expedia guest review
2/10 Poor
26 June 2024
Deborah
Deborah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 June 2024
A beautiful old classic very well maintained.
Stan
Stan, 1-night trip
Verified Expedia guest review
8/10 Very good
25 June 2024
I would have given all 5 stars but our shower drain was draining super slowly. We would forget to inform the front desk about this as we rushed out every day to our scheduled activities and would arrive super tired so would forget to tell the front desk about this. Otherwise I assume they would have fixed it.
Other than that minor inconvenience, everything else was good: clean, convenient (5 minutes or less walk to main train starion), close to some great bakeries and coffee places, and staff was friendly. The Metro was also in the main train station so it was so nice to take it to the main attractions. The old downtown area was a short walk away too.