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All properties in Cairns, Cairns, Queensland, Australia
1 room, 2 adults

Bay Village Tropical Retreat & Apartments

3.5-star3.5 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Boat tours nearby
  • Beach towels
  • Free WiFi
227 Lake Street, Cairns, QLD, 4870, Australia

3.5-star hotel with outdoor pool, near Cairns Esplanade
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Boat tours nearby
    • Beach towels
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Queensland may have travel restrictions in place due to COVID-19. 

  • Nice friendly staff great restaurant and food in a good location at a good price Sep 18, 2020
  • Good value for moneyAug 28, 2020

Bay Village Tropical Retreat & Apartments

More Info: 6823 2342

from S$91
  • Double or Twin Room
  • Studio
  • Suite, 1 Bedroom
  • Standard Apartment, 2 Bedrooms
  • Standard Apartment, 3 Bedrooms
  • Family Room
  • Standard Triple Room

What’s around Bay Village Tropical Retreat & Apartments

Landmarks

  • In Cairns North
  • Cairns Esplanade - 13 min walk
  • Cairns Central Shopping Centre - 21 min walk
  • Cairns Marlin Marina - 21 min walk
  • Reef Fleet Terminal - 23 min walk
  • Cairns Convention Centre - 24 min walk
  • Cairns Esplanade Charles Street Parkland - 3 min walk
  • Cairns Base Hospital - 3 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 6 min drive
  • Cairns Station - 22 min walk
  • Freshwater Station - 12 min drive
  • Redlynch Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Queensland may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Street parking available

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Bay Village Tropical Retreat & Apartments’s small print

Also known as

  • Bay Village Retreat
  • Bay Village Tropical Retreat & Apartments Cairns North
  • Bay Village Tropical Retreat & Apartments Hotel Cairns North
  • Bay Village Tropical
  • Bay Village Tropical Retreat
  • Bay Village Tropical Retreat Cairns North
  • Bay Village Tropical Retreat Hotel
  • Bay Village Tropical Retreat Hotel Cairns North
  • Bay Village Tropical Retreat Apartments Cairns North
  • Bay Village Tropical Retreat Apartments
  • Bay Village Tropical Retreat & Apartments Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards.

Mandatory fees

Deposit: AUD 50.00 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.51 percent

Rollaway beds are available for AUD 29.00 per night

Continental breakfast is offered for an extra charge of AUD 15 for adults and AUD 10 for children (approximately)

Cribs/Infant beds are available for AUD 10.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Bay Village Tropical Retreat & Apartments

  • Does Bay Village Tropical Retreat & Apartments offer free cancellation for a full refund?
    Yes, Bay Village Tropical Retreat & Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Bay Village Tropical Retreat & Apartments?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is there a pool at Bay Village Tropical Retreat & Apartments?
    Yes, there's an outdoor pool.
  • Are pets allowed at Bay Village Tropical Retreat & Apartments?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Bay Village Tropical Retreat & Apartments?
    You can check in from 2:00 PM - midnight. Check-out time is 10 AM.
  • Are there restaurants at or near Bay Village Tropical Retreat & Apartments?
    Yes, there's an onsite restaurant. Nearby restaurants include Cock & Bull (5-min walk), Muddy's Cafe (7-min walk), and Bagus indonesian traditional cuisine (7-min walk).
  • Is there an onsite casino at Bay Village Tropical Retreat & Apartments?
    No, this hotel doesn't have a casino, but Cazalys Cairns (5-min drive) and Reef Hotel Casino (7-min drive) are both nearby.
  • What is there to do at Bay Village Tropical Retreat & Apartments and nearby?
    Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Recent reviews

Fabulous 8.6 From 137 reviews

Exceptional 10.0
Very pleasant and friendly and helpful staff and clean
au3 night trip
Exceptional 10.0
Room clean and lots of space staff very helpful always smiling
John, au6 night romance trip
Exceptional 10.0
2x night stay 2x rooms. Peaceful and relaxed. all the staff we met were happy, friendly and very helpful. Our rooms were a good comfortable size, clean and fresh. The beds were very comfortable. Hotel seemed very well maintained, tidy with a calm relaxed atmosphere. easy walking up to the city/river areas. Bayleaf restaurant had tasty good value meals. a pleasure to stay with Bay Village retreat.
Beetle, au1 night family trip
Exceptional 10.0
Staff helpful and engaged. Room service from restaurant wonderful. Would return and recommend.
Paul, au2 night romance trip
Very good 8.0
I was very happy with how clean the accomadation was
Lisa, au1 night family trip
Exceptional 10.0
Nice place. Close enough to town etc to walk. Restaurant is excellent. Good value for the money.
au5 night romance trip
Exceptional 10.0
Good staff and nice surroundings. It’s also close to the hospital where I had an appointment.
au2 night trip
Good 6.0
Very old and dated needs work done to it for myself as a local to stay again
Jayne, au1 night family trip
Exceptional 10.0
Excellent restaurant - delicious food and pleasant and efficient staff.
au1 night business trip
Good 6.0
We liked that they gave us two two bedroom condos versus the three we originally booked. Really felt the rooms were not well equipped. Lights not working, very limited cooking items. Had to ask for Dw detergent. They responded to needs quickly but it was not what I expected. Rooms were clean. We had street views which was disappointing. The restaurant was great.
Ramona, us4 night family trip

Bay Village Tropical Retreat & Apartments