NH Collection Lisboa Liberdade

Hotel and staff lovely though very disappointing that they were not able to provide the room we requested when we booked high was stated to be available i.e a twin room. I suggest that as they often know this prior to arrival they should inform guests as soon as they are aware to give them the opportunity to cancel no matter how near to arrival. Unfortunately we would have cancelled as that was the top of our requirement list when choosing a hotel. When booking again this would be a stipulation in my reservation.

AWSOME and FANTASTIC, we enjoyed every minute there , we can only recommend NH for your stay in Lisboa. ** Location is very central and convenient (5mn walk from Restauradores Praça and touristic areas, in front of bus stop and metro). Property is ** Service is excellent, attentive, professionnal (special thanks to Paula at the breakfast room, Rui at the reception, the 2 guys at the bar in the afternoon - I forgot their names).We even received a special treatment for my husband anniversary( very kind). ** Our room was elegant and comfortable (we were upgraded to a Suite which made our stay even more comfortable ) ** Swimmingpool / bar on the rooftop has a 360° view on city and Tage and cocktails and food are very good. ** we also appreciated the Director availibility and listening while we experienced a minor miscommunication issue. SUM UP : don't hesitate, chose NH !

Nice clean hotel, staff professional. Bed is extremely hard, very uncomfortable.

good quiet location within walking distance of the central area of lisbon. Efficient friendly knowledgeable staff. Great breakfast

We were very happy with our stay in your hotel for six nights, the location is great, the receptionists were friendly, the room is clean, the only thing wasn’t perfect was the shower door which didn’t prevent the water from seeping out. Your breakfast buffet offered enough varieties to please.

We were attending as guests at 'NH Collection Lisboa Liberdade' and we have never had such a great service like we received from the entire staff members of the hotel. Everyone seem so happy, kind and helpful, it was such a great pleasure for us as guests. All of them helped us so much to have the perfect holiday in Lisbon. All of them! Everyone was absolutely amazing but Paula was so special. I'm vegan and she took care of me like a mother. Every morning she was making sure that we are happy and satisfied with the food. Even when she wasn't around she asked the other amazing staff members to take care of us. She is really special. Thank you so much, and on the next time we will be at Lisbon we are definitely going to come back to this great hotel :) Great job! Keep doing what you do! Peace and Love :)

Hotel is in a fantastic location. The staff we’re friendly and pleasant. Unfortunately the hotel is very small. The rooftop pool and bar help but unfortunately both were closed during our stay. We had to visit other hotel roof top bars. The only bar they had was very small and stuck beside the check in desk and often never manned so it could be a long time before getting served. We booked rooms side by side as we were a family of two adults, 2 children (unfortunately no connecting rooms could be provided). The rooms were tucked away in the corner of the hotel, unfortunately next to their extraction system. This made for a noisy, not very relaxing stay. We stayed for 9 nights so it wasn’t fun. I was particularly disappointed as we had considered many other hotels on the same street at the same price.....felt a little sad to see what I could,and should have got for my money.

Location is good. Room is fine but a bit mean not to offer any bottled water. No grocery or mini supermarket nearby and so need to consume minibar.

Very smooth! I was having airline problems and everyone helped out and did their best during a difficult situation. And breakfast is excellent!

Bed was very good. Staff was very friendly and helpful. Bathroom