The Spire Hotel Queenstown

Photo gallery for The Spire Hotel Queenstown

Primary image
Pillowtop beds, free minibar items, in-room safe, desk
Pillowtop beds, free minibar items, in-room safe, desk
View from room
View from room

Overview of The Spire Hotel Queenstown

The Spire Hotel Queenstown

5.0 star property
Queenstown City Centre ski hotel with ski shuttle and ski storage

9.6/10 Exceptional

77 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
3-5 Church Lane, Queenstown, 9300
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Ski storage
  • Valet parking
  • Room service
  • In-room childcare
  • Airport shuttle
  • Ski shuttle
  • Limo/town car service
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Queenstown City Centre
  • The Remarkables Ski Area - 31 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

About this property

The Spire Hotel Queenstown

The Spire Hotel Queenstown features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is a nice spot to enjoy après-ski drinks. Ski storage is also available. Fellow travelers say great things about the helpful staff and location.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (NZD 35 per day)
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle from 9:00 AM to 5:00 PM*

Offsite

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private picnics
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Boat tours
  • Private winery tours
  • Beach nearby
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Meeting room
  • Conference space (850 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance

Languages

  • English
  • Japanese

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby

Room amenities

Be entertained

  • 42-inch plasma TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Fireplace

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Hydromassage showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of NZD 200 per vehicle (roundtrip, maximum occupancy 4)
  • Ski shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 2 percent

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 260 per night

Parking

  • Valet parking costs NZD 35 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Spire Hotel
Spire Hotel Queenstown
Spire Queenstown
The Spire Queenstown
The Spire Hotel Queenstown Hotel
The Spire Hotel Queenstown Queenstown
The Spire Hotel Queenstown Hotel Queenstown

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.9/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Debra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

sian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely fantastic stay - the hotel staff went above and beyond to provide us with everything that we needed or might need. The room was neat and comfortable. Would highly recommend, I’ll be coming back!
Kathryn, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Staff needs to be pro active.
Hardeep, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great Location. Air Conditioning was broken for the whole hotel and room was very hot one night. Did bring up fans but were quite noisey. Noticed the couch was scuffed an looked quite tatty in our room.
Andre, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great location, nice and spacious, refill of bottled water each day , nice view
Gabrielle, 2-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The service is next level! Nothing is ever an issue and they went out of their way to make us feel so special on our honeymoon. Thankyou
1-night romance trip
Verified Expedia guest review