ibis London City - Shoreditch

3.0 star property
3-star hotel with restaurant, near Brick Lane

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ibis London City - Shoreditch

Photo gallery for ibis London City - Shoreditch

View from room
Desk, blackout curtains, soundproofing, iron/ironing board
International cuisine
Shower, hair dryer, towels

Overview of ibis London City - Shoreditch


Very good

Property highlights

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Connecting rooms available
  • 24/7 front desk
5 Commercial Street, London, England, E1 6BF
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Tour/ticket assistance
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

Triple Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

Family Double Room (2 adults and 1 child)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double Room, 1 Double Bed (SweetRoom)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds (SweetRoom)

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

About this area

What's nearby

  • In London City Centre
  • Liverpool Street - 10 min walk
  • Tower Bridge - 15 min walk
  • Tower of London - 18 min walk
  • The Shard - 26 min walk
  • St. Paul's Cathedral - 27 min walk
  • London Bridge - 27 min walk
  • Brick Lane - 1 min drive
  • Sky Garden - 2 min drive
  • Thames River - 3 min drive
  • The Gherkin - 3 min drive

Getting around

  • London (LCY-London City) - 25 min drive
  • London (STN-Stansted) - 42 min drive
  • London (LTN-Luton) - 49 min drive
  • Heathrow Airport (LHR) - 62 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • London Fenchurch Street Station - 10 min walk
  • London Liverpool Street Station - 12 min walk
  • Shadwell Station - 18 min walk
  • Aldgate East Station - 1 min walk
  • Aldgate Station - 4 min walk
  • Tower Gateway Station - 10 min walk


  • Black Sheep Coffee - 1 min walk
  • The White Hart - 2 min walk
  • Bento Bab - 1 min walk
  • Costa Coffee - 1 min walk
  • Pret a Manger - 1 min walk

About this property

ibis London City - Shoreditch

Ibis London City - Shoreditch puts you a short five-minute drive from Tower of London and Tower Bridge. For a bite to eat, guests can visit Foggs, which serves international cuisine and is open for dinner. A bar/lounge and a snack bar/deli are other highlights. Public transportation is only a short walk: Aldgate East Station is steps away and Aldgate Station is 4 minutes.


English, French, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 348 rooms


  • Check-in time from 3:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli


  • 24-hour front desk
  • Tour/ticket assistance


  • Safe-deposit box at front desk


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Foggs – This restaurant specialises in international cuisine and only serves dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 11.50 per person


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

Frequently asked questions

Does ibis London City - Shoreditch offer free cancellation for a full refund?
Yes, ibis London City - Shoreditch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ibis London City - Shoreditch?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ibis London City - Shoreditch?
Yes, pets are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at ibis London City - Shoreditch?
Sorry, there's no on-site parking at ibis London City - Shoreditch.
What are the check-in and check-out times at ibis London City - Shoreditch?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at ibis London City - Shoreditch and nearby?
Recommended spots to visit include Brick Lane (4-min walk) and Old Spitalfields Market (6-min walk), along with Tower Bridge (0.8 mi) and Tower of London (0.9 mi).
Are there restaurants at or near ibis London City - Shoreditch?
Yes, Foggs offers international cuisine.
What's the area around ibis London City - Shoreditch like?
Ibis London City - Shoreditch is a short 1-minute walk from Aldgate East Station and 15 minutes' walk from Tower Bridge.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Handy for work
Handy location near to tube and some good restaurants
Andy, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Christopher, 3-night trip
Verified Hotels.com guest review

6/10 Good

You get what you pay for, well some of it!!
You get what you pay for!!! However we didn't realise until 04:00 in the morning, we didn't get the AC we paid for. So muggy, noisy sleepless night......
Ian, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

C, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Comfy and clean
Comfy and clean, well situated.
Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Check in was at 3pm, but our room wasn’t available until past 5! Then there was no towels, and the bed was incredibly uncomfortable. Wouldn’t stay again and definitely wouldn’t recommend.
Yvonne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location.
Great hotel and didnt hear any noise up on the 9th floor during the night, lovely and quiet. Only issue was our aircon wasnt blowing cold enough even on lowest setting and full power, very stuffy while trying to sleep. Ideal location next to the tube and 5 min walk to brick lane for a curry.
Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Excellent welcome on arrival. Great location next to tube station. Clean and comfortable rooms.
Hilary, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ok but wouldn't stay again
The staff was friendly and location is good but the room was not nice. The bathroom set up is very strange and the room had a bad small. I would not stay here again.
1-night family trip
Verified Hotels.com guest review