Destination

Guests
All properties in Zihuatanejo, Guerrero, Mexico

Embarc Zihuatanejo

4-star beachfront resort with restaurant, near Zihuatanejo Bay

  • Free WiFi and free parking
From
S$92

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Poolside Bar
  • Poolside Bar
  • Beach
  • Beach
  • Poolside Bar
1 / 65Poolside Bar
9.0.Superb.
  • We loved our stay at Embarc and can’t wait to return. We loved our room, the staff, the…

    Feb 14, 2021

  • The staff was amazing! From scheduling our in-room covid test, car reservations,dinner…

    Feb 12, 2021

See all 102 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Sanitary Protocol (UNPLV - France) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Kitchenette
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 73 smoke-free guestrooms
  • On the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Fitness center
  • Beach umbrellas

Feel at home

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Kitchenette
  • Cookware, dishware, and utensils
  • Microwave

What’s around

  • In Playa La Ropa
  • La Ropa Beach - 1 min walk
  • Zihuatanejo Bay - 1 min walk
  • Las Gatas Beach - 31 min walk
  • Municipal Market - 17 min walk
  • Archaeological Museum of the Great Coast - 21 min walk
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio Suite
  • Standard Villa, 1 Bedroom
  • Standard Villa, 1 Bedroom (2 Bath)
  • Standard Villa, 1 Bedroom, Ocean View (Two Bath)
  • Standard Villa, 2 Bedrooms

Location

  • In Playa La Ropa
  • La Ropa Beach - 1 min walk
  • Zihuatanejo Bay - 1 min walk

What’s around

Landmarks

  • In Playa La Ropa
  • La Ropa Beach - 1 min walk
  • Zihuatanejo Bay - 1 min walk
  • Las Gatas Beach - 31 min walk
  • Municipal Market - 17 min walk
  • Archaeological Museum of the Great Coast - 21 min walk
  • Playa Contramar - 27 min walk
  • Ixtapa Golf Course - 5.9 mi / 9.5 km
  • Delfiniti - 6.6 mi / 10.6 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 73 rooms

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Please be advised that the property neighboring Embarc Zihuatanejo called Sotavento has started construction and demolition work. Please be aware that this may generate noise, dust and there is heavy machinery and excavation taking place. We do not have information on the duration of this work.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • 2 restaurants
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Surfing/boogie boarding on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • Number of buildings/towers - 8

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Things to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Dining

Zi Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Surf Club - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Club Intrawest Hotel
  • Club Intrawest - Zihuatanejo Hotel Zihuatanejo
  • Intrawest Zihuatanejo
  • Club Intrawest - Zihuatanejo Hotel
  • Hotel Intrawest Zihuatanejo
  • Embarc Zihuatanejo By Diamond Resorts
  • Club Intrawest – Zihuatanejo
  • Embarc Zihuatanejo Resort
  • Hotel Intrawest Zihuatanejo
  • Intrawest Zihuatanejo
  • Embarc Zihuatanejo Resort
  • Club Intrawest Hotel Zihuatanejo
  • Embarc Zihuatanejo Zihuatanejo
  • Embarc Zihuatanejo Resort Zihuatanejo
  • Club Intrawest Zihuatanejo
  • Embarc Zihuatanejo Hotel
  • Zihuatanejo Club Intrawest
  • Zihuatanejo Intrawest
  • Club Intrawest Zihuatanejo Hotel
  • Club Intrawest
  • Embarc Hotel

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 725 per vehicle (one way)

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property does not have elevators.

Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Sanitary Protocol (UNPLV - France), and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: MXN 6000 per accommodation, per stay

  • Resort fee: MXN 582.32 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Embarc Zihuatanejo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - midnight. Check-out time is 10:00 AM. Contactless check-out is available.
  • Yes, there are 2 onsite restaurants, featuring poolside dining. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include LOOT (9-min walk), Margaritas (10-min walk), and Patio Mexica (10-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 725 per vehicle one way.
  • Have fun during the warmer months with activities such as surfing. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a fitness center and spa services.
9.0.Superb.
  • 2.0.Poor

    Hidden fees no cleaning service

    Birthday surprise you with $30 a night resort fee Second you get no maid service clean your own room Third we did not have air conditioner for the first night All we got is a sorry for your discomfort in 100° room

    Vince, 3 night trip, Jul 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Almost every room has an ocean view! Room decoration was tasteful & everything very clean. Staff was very friendly and helpful.

    1 night family trip, Mar 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I liked the rustic look of the property and the landscaping. The access to the lovely outdoors even while showering is unique! Stair climbing was an issue some days but it is good exercise.

    6 night family trip, Dec 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This Hotel is great if you want to stay close to the beach as you can walk down to beach straight from the Hotel. The building itself can be confusing to get around but it’s not so bad.

    Elena, 4 night family trip, Oct 16, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Rooms had an inside/outside lifestyle theme that is unique. Elevators should be available.

    Lorenzo, 4 night romance trip, Sep 26, 2019

    Verified Expedia guest review

  • 6.0.Good

    Not bad but...

    Paid for upgrade but A/C wasn’t working in any of the rooms and some heavy leaking from the coming from the ceiling. Next day 2 A/C working but final A/C in bedroom not - three hours of maintenance team in the room with no success. Finally, massive construction work at the entrance area. Service is great, location is awesome and the restaurant does a decent job.

    Richard, 3 night family trip, Sep 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Embarc is amazing. We enjoyed every minute of our stay. The staff was extremely attentive and friendly. Antonio & Miguel were great! The service is incredible on the beach and at the restaurant. The rooms are clean, spacious and nicely decorated There are special touches everywhere you look from the paperback library near the pool to the extra towels in the room. We found the food to be very tasty and very reasonably priced. We really enjoyed the food and drink service on the beach. This resort is in a picturesque corner of Zihuatanejo bay that doesn't get too crowded. We will definitely be back!

    3 night family trip, Sep 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was the most beautiful place I've ever seen. Built on a hill almost cascading into the bay. Natural and native colors. I couldn't imagine a more exciting view of the water, waves, and natural rock croppings! Just lovely, so we're planning to go back next year and every year if we can!

    Cathy, 3 night romance trip, Sep 7, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The views were nice. There is no elevator. Poor customer service. Property is VERY noisy all around. Not kid friendly. Just another time share trying to make money.

    I.Garcia, 5 night family trip, Aug 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everyone was very helpful, the installations are beautiful and very clean. The condominium was spacious and equipped with all the necessary items for a comfortable stay. Only few steps from the beach. I would definitely recommend this hotel. We would come back.

    2 night family trip, Aug 14, 2019

    Verified Expedia guest review

See all 102 reviews