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BG Hotel Caballero

Photo gallery for BG Hotel Caballero

Aerial view
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Egyptian cotton sheets, premium bedding, minibar, desk

Overview of BG Hotel Caballero

BG Hotel Caballero

4.0 star property
Palma de Mallorca beach hotel with 2 bars/lounges, spa
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Carrer de Neopatria, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
Main amenities
  • Daily housekeeping
  • Private beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Spa tub
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • El Arenal Beach - 39 min walk
  • Playa de Palma - 2 min drive
  • Aqualand El Arenal - 6 min drive
  • Paseo Maritime - 9 min drive
  • Plaza Espana - 10 min drive
  • Plaza Mayor de Palma - 10 min drive
  • Cathedral of Santa Maria of Palma - 15 min drive
  • Porto Pi Centro Comercial - 14 min drive
  • Port of Palma de Mallorca - 15 min drive
  • Bellver Castle - 15 min drive
  • Cala Mayor Beach - 15 min drive

Getting around

  • Palma de Mallorca (PMI) - 11 min drive
  • Marratxi Pont d Inca Nou Station - 11 min drive
  • Marratxi Poligon Station - 12 min drive
  • Es Caülls Station - 13 min drive
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • McDonald's - 14 min walk
  • Ginger Beach - 8 min walk
  • Sa Barca Restaurante Marisqueria - 9 min walk
  • Deutsches Eck - 15 min walk
  • Bon Vent Café & Bar - 16 min walk

About this property

BG Hotel Caballero

BG Hotel Caballero puts you only 2.8 mi (4.4 km) from the airport, and 2 mi (3.3 km) from El Arenal Beach. You can visit the spa to indulge in massages, facials or aromatherapy, and Modern European cuisine is served at Bar, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers say good things about the pool and helpful staff.

Languages

Catalan, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 308 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 10 per night)
  • Free off-site parking within 3 ft
  • Street parking available

Off-site

  • Area shuttle*
  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Fence around the pool

What to do

  • Private beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (861 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1975
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Piano
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Bar – Overlooking the garden, this buffet restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.
Snack – This poolside bar specialises in local cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 6 for children
  • Local area shuttle service to the casino, shopping centre and theme park is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for EUR 4 per day

Parking

  • Covered self-parking costs EUR 10 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Children under 14 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Caballero Hotel
Caballero Playa de Palma
Hotel Caballero
Hotel Caballero Playa de Palma
Caballero Hotel Playa De Palma, Majorca
Caballero Hotel Playa De Palma Majorca

Frequently asked questions

Does BG Hotel Caballero offer free cancellation for a full refund?
Yes, BG Hotel Caballero does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at BG Hotel Caballero?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at BG Hotel Caballero?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at BG Hotel Caballero?
Sorry, pets aren't allowed.
Is parking offered on site at BG Hotel Caballero?
Yes. Self-parking costs EUR 10 per night.
What are the check-in and check-out times at BG Hotel Caballero?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at BG Hotel Caballero?
No, this hotel doesn't have a casino, but Mallorca Casino (14-min drive) is nearby.
What is there to do at BG Hotel Caballero and nearby?
Have fun with activities such as boat tours, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. BG Hotel Caballero also has 2 bars, an outdoor pool and a sauna, as well as a steam room, a picnic area and a garden.
Are there restaurants at or near BG Hotel Caballero?
Yes, Bar offers al fresco dining, Modern European cuisine and garden views.
Does BG Hotel Caballero have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around BG Hotel Caballero like?
BG Hotel Caballero is located a short 4-minute walk from Playa de Palma. Travellers say that the hotel is in a great location.

Reviews

8.6

Fabulous

8.5/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

Rikke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

God morgenmadsbuffet
Hold fast i den gode service hvor I går lidt ekstra for kunden, hvor I måske skal bøje reglerne lidt og det er det I får flest point for. Jeres morgenmad er formidabelt og udvalget er stort og derfor vil jeg vælge jer igen.
Mirwais, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holger, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Agnès, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Joanne, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Really enjoyed our stay here, hotel and room was fantastic, we were left a bottle of champagne to celebrate our wedding anniversary which was a great touch. mostly German part of town and not many English but lovely place
Richard, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Jaime, 1-night trip
Verified Hotels.com guest review