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Hotel Nuevo Madrid

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Exterior detail
Premium Double Room, City View | Down duvets, minibar, in-room safe, desk
Daily buffet breakfast (EUR 18 per person)

Overview of Hotel Nuevo Madrid

VIP Access

Hotel Nuevo Madrid

4.0 star property
4-star hotel with spa, near Santiago Bernabéu Stadium
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,009 verified guest reviews

Property highlights

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
C/ Bausa, 27, Madrid, Madrid, 28033
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre
For families
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
  • In-room climate control (air conditioning)
  • Flat-screen TV

Room options

About this area

What's nearby

  • In Ciudad Lineal
  • Plaza de Castilla - 3 min drive
  • Santiago Bernabéu Stadium - 5 min drive
  • Las Ventas - 5 min drive
  • WiZink Center - 6 min drive
  • IFEMA - 7 min drive
  • Thyssen-Bornemisza National Museum - 9 min drive
  • Puerta de Alcalá - 8 min drive
  • Plaza de Santa Ana - 10 min drive
  • Gran Via Street - 11 min drive
  • Paseo del Prado - 9 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive
  • Ramon y Cajal Station - 5 min drive
  • Madrid Chamartín Station - 23 min walk
  • Madrid (XTI-Chamartin Train Station) - 25 min walk
  • Manoteras Station - 15 min walk
  • Pinar de Chamartin Station - 17 min walk
  • Bambu Station - 18 min walk


  • El Bosco - 16 min walk
  • Sushi Koi Bistrot - 10 min walk
  • El Rincón de Carlos - 11 min walk
  • La Tabernita - 10 min walk
  • KFC - 13 min walk

About this property

Hotel Nuevo Madrid

When you stay at Hotel Nuevo Madrid, you'll be within a 10-minute drive of Santiago Bernabéu Stadium and WiZink Center. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or manicures and pedicures. A bar/lounge, a health club and a fitness centre are other highlights at this upmarket hotel. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Manoteras Station is 15 minutes away.


Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 226 rooms
  • Arranged over 12 floors


  • Check-in time from 2 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site self-parking (EUR 18 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • 8 meeting rooms
  • Conference centre


  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms


  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Spa Nuevo Madrid has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Children & extra beds

  • Rollaway beds are available for EUR 33 per night


  • Self-parking costs EUR 18 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.


This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Nuevo Madrid
Nuevo Hotel Madrid
Nuevo Madrid
Nuevo Madrid Hotel
Hotel Nuevo
Hotel Nuevo Madrid Hotel
Hotel Nuevo Madrid Madrid
Hotel Nuevo Madrid Hotel Madrid

Frequently asked questions

Does Hotel Nuevo Madrid offer free cancellation for a full refund?
Yes, Hotel Nuevo Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Nuevo Madrid?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Nuevo Madrid?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Nuevo Madrid?
Yes. Self-parking costs EUR 18 per day.
What are the check-in and check-out times at Hotel Nuevo Madrid?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Nuevo Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (10-min drive) and Casino Gran Via (10-min drive) are both nearby.
What is there to do at Hotel Nuevo Madrid and nearby?
Hotel Nuevo Madrid has a spa and a Turkish bath.
Are there restaurants at or near Hotel Nuevo Madrid?
Yes, there's an on-site restaurant.







Staff & service




Property conditions & facilities




8/10 Very good

Nice but isolated
This Hotel is nice. The staff are very friendly and helpful. It is clean. The restaurant is good and the bar provides a subset of the menu between lunch and dinner so everything is convenient. The fitness room has only a few dated machines, but I used it with my own bands but most European hotels do not have fitness rooms. Here is the one negative that made me score it as an 8 rather than a 10. The location is terrible. Almost nothing is walkable. The train and metro are a 25 minute fast power walk away. The closest restaurant is about 15 minutes walk away and there may be 3 from 15 to 25 minutes walk.
David, 1-night trip
Verified guest review

6/10 Good

El hotel me parece de una estructura fenomenal , pero con mucha falta de cuidado y limpieza , en todo el hotel , desde el lobby , alfombras muy sucias con olor a humedad al igual que los pasillos y las habitaciones . Muy mala la limpieza del baño , con moho en la tina
Daniela Ana Maria, 1-night family trip
Verified guest review

8/10 Very good

Huw, 1-night trip
Verified guest review

6/10 Good

Bledar, 3-night trip
Verified guest review

2/10 Poor

2 star room
4 star amenities 2 star room The room was extremely hot had to leave window open to call down which backed on to main motorway Very dated and tired room broken toilet Room services lazy and never cleaned my room despite sign on door Food from lobby was frozen croceqets and was still frozen Spa have to book and was ok about the only good thing and breakfast I thought it was cheap because of location but I was wrong
Russell, 3-night trip
Verified guest review

2/10 Poor

Smallest room I have ever slept in a hotel, Smallest bed I have ever slept on, terribly hot inside the room, suggestion was to keep the windows open (couldn’t keep open for long time due to terrible noise, weird pillows, smallest shower. I need my money back and you must drop this hostel (yes, that’s right, I call it a hostel). Pros is it looks nice from the outside and inside except once you entered into the room.
Ferdaus, 1-night trip
Verified Expedia guest review

6/10 Good

Jordan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel has standards way above the average hotels in the area. Large rooms and baths. Excellent facilities. Very clean and about 15min from the airport.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Nothing to say
Verified Expedia guest review