Hotel Nuevo Madrid, Madrid - Updated Price, Reviews & HD Photos

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Premium Double Room, City View | Down duvets, minibar, in-room safe, desk

Daily buffet breakfast (EUR 18 per person)

Overview
Rooms
Location
Amenities
Policies

VIP Access

4-star hotel with spa, near Santiago Bernabéu Stadium

8.6/10 Fabulous

1,009 verified Hotels.com guest reviews

Property highlights

Spa

Parking available

Free WiFi

Restaurant

Air conditioning

Gym

C/ Bausa, 27, Madrid, Madrid, 28033

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Breakfast available
Health club
Sauna
Self parking
Spa tub
Room service
Coffee shop/cafe
Massage/treatment rooms
Conference centre

For families

Daily housekeeping
Laundry facilities
Lift
Minibar
In-room climate control (air conditioning)
Flat-screen TV

Room options

About this area

What's nearby

In Ciudad Lineal
Plaza de Castilla - 3 min drive
Santiago Bernabéu Stadium - 5 min drive
Las Ventas - 5 min drive
WiZink Center - 6 min drive
IFEMA - 7 min drive
Thyssen-Bornemisza National Museum - 9 min drive
Puerta de Alcalá - 8 min drive
Plaza de Santa Ana - 10 min drive
Gran Via Street - 11 min drive
Paseo del Prado - 9 min drive

Getting around

Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive
Ramon y Cajal Station - 5 min drive
Madrid Chamartín Station - 23 min walk
Madrid (XTI-Chamartin Train Station) - 25 min walk
Manoteras Station - 15 min walk
Pinar de Chamartin Station - 17 min walk
Bambu Station - 18 min walk

Restaurants

El Bosco - 16 min walk
Sushi Koi Bistrot - 10 min walk
El Rincón de Carlos - 11 min walk
La Tabernita - 10 min walk
KFC - 13 min walk

About this property

Hotel Nuevo Madrid

When you stay at Hotel Nuevo Madrid, you'll be within a 10-minute drive of Santiago Bernabéu Stadium and WiZink Center. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or manicures and pedicures. A bar/lounge, a health club and a fitness centre are other highlights at this upmarket hotel. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Manoteras Station is 15 minutes away.

Languages

Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 48 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitiser provided

Individually wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

226 rooms
Arranged over 12 floors

Arriving/Leaving

Check-in time from 2 PM until midnight
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

On-site self-parking (EUR 18 per day)
Wheelchair-accessible parking on site

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)

Working away

Business centre
8 meeting rooms
Conference centre

Services

24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

1 building/tower
Built in 2005
Safe-deposit box at front desk
Health club
Full-service spa
Hot tub
Sauna
Massage/treatment rooms

Accessibility

Wheelchair-accessible
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

Flat-screen television
Satellite TV channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)

Sleep well

Down duvet
Soundproofed rooms
Bed sheets provided

Freshen up

Bidet
Hairdryer

Stay connected

Desk
Free WiFi and wired Internet

Daily housekeeping
In-room safe (laptop compatible)

Special features

Spa

Spa Nuevo Madrid has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Children & extra beds

Rollaway beds are available for EUR 33 per night

Parking

Self-parking costs EUR 18 per day

Pool, spa, & gym (if applicable)

Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Nuevo Madrid

Nuevo Hotel Madrid

Nuevo Madrid

Nuevo Madrid Hotel

Hotel Nuevo

Hotel Nuevo Madrid Hotel

Hotel Nuevo Madrid Madrid

Hotel Nuevo Madrid Hotel Madrid

Frequently asked questions

Does Hotel Nuevo Madrid offer free cancellation for a full refund?

Yes, Hotel Nuevo Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hotel Nuevo Madrid?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Hotel Nuevo Madrid?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Nuevo Madrid?

Yes. Self-parking costs EUR 18 per day.

What are the check-in and check-out times at Hotel Nuevo Madrid?

You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Nuevo Madrid?

No, this hotel doesn't have a casino, but Casino de Madrid (10-min drive) and Casino Gran Via (10-min drive) are both nearby.

What is there to do at Hotel Nuevo Madrid and nearby?

Hotel Nuevo Madrid has a spa and a Turkish bath.

Are there restaurants at or near Hotel Nuevo Madrid?

Yes, there's an on-site restaurant.

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

22 May 2023

Nice but isolated

This Hotel is nice. The staff are very friendly and helpful. It is clean. The restaurant is good and the bar provides a subset of the menu between lunch and dinner so everything is convenient. The fitness room has only a few dated machines, but I used it with my own bands but most European hotels do not have fitness rooms. Here is the one negative that made me score it as an 8 rather than a 10. The location is terrible. Almost nothing is walkable. The train and metro are a 25 minute fast power walk away. The closest restaurant is about 15 minutes walk away and there may be 3 from 15 to 25 minutes walk.