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All properties in Alcalá de Henares, Community of Madrid, Spain
1 room, 2 adults

Hotel Cisneros

3-star3 stars
Paseo de Pastrana, 32, Alcala de Henares, Madrid, 28803, Spain

3-star hotel in Alcala de Henares with restaurant and bar/lounge
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We wanted an overnight stop halfway from Almeria to Santander without going into Madrid…Mar 30, 2019
  • Staff was so rude did not want to help with anything they would also give dirty looks at…Feb 4, 2019

Hotel Cisneros

from S$83
  • Standard Room, 1 Double or 2 Twin Beds
  • Double Room Single Use
  • Standard Room, 1 Double or 2 Twin Beds

What’s around Hotel Cisneros


  • Antiguo Hospital de Santa María la Rica - 12 min walk
  • Casa de la Entrevista - 14 min walk
  • Alcala Cathedral - 14 min walk
  • Puerta de Madrid - 15 min walk
  • Cervantes Birthplace Museum - 15 min walk
  • Plaza de las Bernardas - 15 min walk
  • Hospital de Antezana - 15 min walk
  • Torre de Santa Maria - 15 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive
  • Alcalá de Henares Station - 27 min walk
  • Alcala de Henares La Garena Station - 5 min drive
  • Meco Station - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 2 floors


  • Check-in time noon-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite self parking (EUR 9.90 per night)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • In-room safe

Special features


Onsite venue - This restaurant specializes in Argentinean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Cisneros’s small print

Also known as

  • Cisneros Alcala De Henares
  • Cisneros Hotel
  • Hotel Cisneros
  • Hotel Cisneros Alcala De Henares
  • Hotel Cisneros Hotel
  • Hotel Cisneros Alcala de Henares
  • Hotel Cisneros Hotel Alcala de Henares


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs EUR 9.90 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Cisneros

  • Does Hotel Cisneros offer free cancellation for a full refund?
    Yes, Hotel Cisneros does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Cisneros?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Cisneros?
    Yes. Self parking costs EUR 9.90 per night.
  • Are pets allowed at Hotel Cisneros?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Cisneros?
    You can check in from noon - 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near Hotel Cisneros?
    Yes, there's an onsite restaurant that offers Argentinean cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Domino's Pizza (5-min walk), Telepizza (7-min walk), and Bar Pastrana (7-min walk).

Recent reviews

Very good 8.4 From 22 reviews

Exceptional 10.0
Well located for Madrid International Airport
Hotel Cisneros is a business-like establishment located about a 15-minute walk south of the city center. It is a great location for the night before or the night after a flight at Madrid Airport (10 miles west). Well removed from the main street and quiet. A number of small markets and bar-cafes are a two-minute walk away. Plenty of free parking. Strong wi-fi.
James, ie1 night romance trip
Exceptional 10.0
Very friendly staff. Front desk clerks did a fantastic job orienting is in a new city and offering recommendations for places to eat.
us1 night trip
Very good 8.0
Todo muy bien
Habitación limpia, cómoda y servicio de recepción muy agradable. La única pega es que se escuchaba las demás habitaciones.
Natalia, es1 night trip
Very good 8.0
Seguiré repitiendo
Últimamente casi todos los fines de semana voy a este hotel. El checking siempre es rápido y cómodo. La habitación siempre está en un estado perfecto. Aunque esta vez la tv no funcionaba. No dijimos nada, porque llegamos por la noche, pero echamos de menos ver la tv un rato antes de dormir. Aún así, seguiremos repitiendo, ya que ha sido algo puntual
Jessica, es1 night trip
Exceptional 10.0
La limpieza de la habitación era perfecta, así como el tamaño. La TV tenía conexión USB, eso nos gustó mucho para poder ver pelis que llevábamos en USB. El baño está muy bien, así como una ducha bastante amplia. Teníamos una habitación con terraza que estaba muy bien. La cama era cómoda, pero para mi gusto personal la almohada era muy blanda, pero se compensaba poniendo unos de los cojines. La única pega era que teníamos unos vecinos muy “ruidosos”
Jessica, es1 night trip
Very good 8.0
Me gustó tranquilidad. Me extrañó facilidad o suma dificultad para aparcar según horario. No me gustó que no se hiciera caso a mi petición expresa de forma de pago
es1 night business trip
Exceptional 10.0
Sehr nette Mitarbeiter an der Rezeption, bemüht und sehr freundlich.
de4 night trip
Good 6.0
알칼라 주변 저렴한 느낌의 모텔 같다. 비누 한개 잇어서 세면용품 다 가져가야한다. 잠깐 묵기엔 니쁘지 않다
kr1 night trip
Very good 8.0
es2 night trip
Good 6.0
Juan, es1 night trip

Hotel Cisneros