La Quinta Inn by Wyndham Vancouver Airport - Richmond

Front desk staff needs plenty of customer service training. They lack courtesy and respect. They had no professionalism with regards to the way they talk to one another and to their guests. Free breakfast was just ok, but you have to get to the commons early because other guests would eat everything up quickly. Bed sheets didn’t look fresh so we sprayed it with disinfectant. Sheets and pillow cases looked like someone had already laid on them.

We stayed at the La Quinta Inn for a few reasons. It was reasonably priced, close to the airport and had a free shuttle to the airport. The hotel is a perfect travel Inn. Clean, nice amenities, close to restaurants and shopping. The only thing I’d warn people about is that it’s noisy. Not just hotel noise from guests but airplane noise. Bring earplugs! I knew this was an issue from reading the reviews so brought my own. The hotel does not provide them or have them for sale. They do have a great little amenity and snack shop though. Overall we’d definitely stay here again.

Close to airport, clean, comfy bed and new towels. Free parking and breakfast included.

Very convenient location, plenty of restaurants and shops nearby. Free shuttle bus.

We've stayed here before because it is pretty affordable, lots of good restaurants nearby, it includes decent breakfast, and they used to provide a small fridge, and microwave which is really important when travelling with a baby. It's not a really nice or clean hotel, but good enough. They wouldn't give us a microwave this time even though we requested one at booking because we didn't book the Executive Suite (which wasn't available when we booked). Those are the only rooms with microwaves. So instead we have to carry all of baby's stuff downstairs and use the lobby microwave and bring it all back upstairs to feed baby. It wasn't a matter of not having a microwave. They said when we asked if they could get us a microwave in the room when checked in, "We don't do that. You didn't book the executive suite." They weren't rude but direct and unapologetic. We'll probably stay somewhere else next time. That might seem like a small thing, but for slightly more we can stay somewhere that will help more. Travelling with a baby is hard enough.