Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

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Private beach nearby, white sand
2 outdoor pools
2 outdoor pools
Free minibar, iron/ironing board, WiFi, bed sheets

Overview of Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property
All-inclusive beach hotel with spa, near Puerto Morelos Town Square

9.2/10 Superb

65 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Air conditioning
  • Laundry facilities
Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • Private beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children's pool
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Free grocery shopping service
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Puerto Morelos Town Square - 26 min walk
  • Puerto Morelos Beach - 43 min walk
  • Ojo de Agua Beach - 6 min drive
  • Puerto Morelos Reef - 9 min drive
  • Crococun Zoo - 13 min drive
  • Petempich Bay - 19 min drive
  • El Rey Polo Country Club - 21 min drive
  • Costa Occidental de Isla Mujeres National Park - 28 min drive
  • Xoximilco - 22 min drive
  • Maroma Beach - 32 min drive
  • Cenote Siete Bocas - 29 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive
  • Cozumel Intl. Airport (CZM) - 22.6 miles/36.4 km

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

When you stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive, you'll be within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy, or hydrotherapy. Other highlights at this upscale hotel include 2 outdoor pools, a poolside bar, and a spa tub.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Taking the kids

  • Children's pool

What to do

  • Private beach access

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Television in common areas
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge) (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Day gala dinner fee for stays on 1 January

Optional extras

  • WiFi is available in guestrooms for USD 15 per 24-hour period (1-device limit, rates may vary)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Ventus Ha at Marina El Cid

Frequently asked questions

Overall score and ratings

9.2

Superb

9.8/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.7/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

My stay was excellent…I will definitely return to this property and stay at one of the other 2 hotel options. You don’t have to leave the resort..plenty of great food options..entertainment..beach..sun..activities for kids..it really is ALL INCLUSIVE! Staff was warm and welcoming for the most part, I met one or two outliers, but other than that all the staff were always greeting you and making you feel welcome. The property was clean and staff were always around tidying and ensuring everything remained beautiful and well kept. I was very nervous about booking my 1st vacation through Expedia..I was nervous the photos wouldn’t be what I’d actually see but here everything was as beautiful in person as it was in the photo..I was very happy! Oh and I booked the round trip transportation it was worth not having to worry abt that or hv to figure that out. And don’t worry if you don’t book excursions ahead of time..there are people there every day waiting to help with that..so you can get there a figure out how you feel about when or if you want to take an excursion. Lastly, bring plenty of cash for tips ($2-5 dollars in most cases like when the guys bring drinks by the pool or luggage assistance etc), they seemed to really appreciate the gesture
Nedra, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful property. More onsite food options needed. But overall this was a great experience
Derrick, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hector A, 6-night family trip
Verified Expedia guest review

8/10 Very good

This is our second time at the resort. We love it. Staff are amazing. Jose serving drinks around the pool is the best! Very friendly and great with the kids. Shout out to Fergie with the entertainment staff, she was great as well. Looking forward to coming back for a third time :)
Brennan, 7-night family trip
Verified Orbitz guest review

10/10 Exceptional

We wanted somewhere to go with a few other families, all who had teen kids. None of us had stayed at all-inclusives before so we were a little reluctant but thought for the ease of bringing together so many people, this could be good. Ventus Ha did not disappoint! PROS: * Beautiful boutique feel with gorgeous room finishings * Calming spa music plays throughout and the pool is quiet (but closes too early! 9pm) * Staff are super friendly and helpful * Ruf bar is fun - good drinks CONS: * Beach isn’t great * Restaurant food was so-so. Mercado de Dolores (for fast food) was quite good, considering it’s an all-inclusive. The ceviche and tacos were delicious * Would not have been happy staying at Ventus or Marina on the other side - felt too much like cheesy resorts * Didn’t feel like “real Mexico”. Would have loved some Mariachi or traditional music sometimes. We drove into Puerto Morales a fair bit for a real Mexican feel and some delicious food. Would have been very disappointed if we didn’t leave the resort TIPS: * Set up coffee to be delivered to your room via room service each morning * Bring lots of pesos for tip money * Try to get out an explore and not just stay at the resort (we did cenotes, a snorkel trip to the reef, Tulum, etc) * Rent a car if you feel comfortable. We're really glad we did.
Ashley, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place. The ONLY weak spots were (1) getting good coffee, and (2) the COVID testing system.
Winsor, 6-night family trip
Verified Orbitz guest review

10/10 Exceptional

The staff was amazing!! They were kind and attentive and although masked everytime we passed a staff member not in direct contact with us, they would nod and touch their heart, made us feel so welcomed! We satyed at the newest resort the Ha, our room was spacious, shower was huge, balcony had a hammock big enough for 2. The Ha is smaller quieter and beautifully tropical. More adult, less of a party crowd. It is was a quick 3-5 minute walk to anywhere else, or you could catch a golf cart. Roof top bar and pool was adult only, great views, good music, comfortable couches views beautiful, they had a casino night(pretend money) which was a blast. Staff was cleaning constantly. Masks were required to enter all inside buildings. Food was pretty good some restaurants better than others but thats just based on my personal preference. Entertainment every night, have to check schedule. Great live bands!! Lots of activities! Covid testing was quick and organized, enter your information, set up your appointment 24 hours or less prior to departure time, show up, results in 2 hours, easy directions to upload for checking in. Marina pool was definitely most lively party place to be during the day! Infinity pool by the ocean was more tame, but view was amazing! Only downfall were all the weeds on the shoreline, completely out of there control, but the staff was out all day everday raking and shoveling. Would definitely recommend!! Would definitely go back!
Elizabeth, 7-night family trip
Verified Orbitz guest review

10/10 Exceptional

The newest property at El Cid was gorgeous. The staff is always the finest. Will certainly go again.
Diane, 7-night trip
Verified Expedia guest review

8/10 Very good

Ventus Ha is the new hidden gem at Marina El Cid. You have access at all three properties, but Ventus Ha is brand new, sparkling clean, and zenlike, a real retreat from the party atmosphere, particularly at the original El Cid. It's easy and safe to walk around the property, and we were two families with 3 teens and 2 tweens and we felt fine with them walking around on their own even as late as midnight. The vista of the sea is beautiful but the beach is not fantastic - the poor workers have to constantly clear the seaweed that is a result of climate change. The beach is also pretty rocky - bring water shoes. The dining is good for "normal" people but our foodie friends were a bit disappointed. The workers are very friendly and hard working, particularly the dining staff. We even were serenaded at one breakfast. The shows are pretty good - the Urban show in particular was Vegas worthy. All in all we had a great time and would recommend this resort.
Ajay, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
sian anick seroux, 2-night romance trip
Verified Expedia guest review