Guests
All properties in Puerto Morelos, Quintana Roo, Mexico

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

All-inclusive beach hotel with spa, near Puerto Morelos Town Square

  • Free parking
From
S$309

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
  • Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
  • Beach
  • Outdoor Pool
  • Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive. Image 1 of 33.
1 / 33Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
Boulevard El Cid, Unidad 10, Puerto Morelos, 77580, QROO, Mexico
9.4.Exceptional.
  • Resort is an addition to the Marina El Cid/Ventus complex resort, with access to all.…

    Feb 13, 2022

  • So This property is all inclusive but they stop serving you drinks at mid night and you…

    Feb 11, 2022

See all 71 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 150 guestrooms
  • Daily housekeeping
  • Private beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools

For families

  • Children's pool
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Puerto Morelos Town Square - 26 min walk
  • Puerto Morelos Beach - 43 min walk
  • Ojo de Agua Beach - 21 min walk
  • Artisans Market - 26 min walk
  • San Jose Catholic Parish - 26 min walk
  • Puerto Morelos Reef - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Junior Suite Platinum
  • Family Room Platinum
  • Family Room

What’s around

Landmarks

  • Puerto Morelos Town Square - 26 min walk
  • Puerto Morelos Beach - 43 min walk
  • Ojo de Agua Beach - 21 min walk
  • Artisans Market - 26 min walk
  • San Jose Catholic Parish - 26 min walk
  • Puerto Morelos Reef - 27 min walk
  • Sanctuary of Hope and Time Capsule - 3.9 mi / 6.3 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 4.2 mi / 6.7 km
  • Crococun Zoo - 4.5 mi / 7.3 km
  • Petempich Bay - 8.5 mi / 13.6 km
  • Costa Occidental de Isla Mujeres National Park - 12.1 mi / 19.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive
map
See on map
Boulevard El Cid, Unidad 10, Puerto Morelos, 77580, QROO, Mexico

At a glance

Hotel size

  • This hotel has 150 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Full-service spa
  • Number of spa tubs - 1
  • Sauna

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Designated smoking areas
  • Television in common areas

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Day gala dinner fee for stays on 1 January

Optional extras

  • WiFi is available in guestrooms for USD 15 per 24-hour period (1-device limit, rates may vary)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Guests under 6 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Ventus Ha at Marina El Cid

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Marisqueria Las Koras (2.7 mi), El Sazon Jarocho (2.8 mi), and Fonda Americana Grill (2.8 mi).
  • Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has 2 outdoor pools and 3 bars, as well as a spa and a Turkish bath.
9.4.Exceptional.
  • 10.0.Exceptional

    Everyone was sooo nice and accomodating. We had a blast. Everything was so close together and convenient - and when it rained, we just called for a golf cart. I just wish we could have stayed longer.

    Omar, 2 night romance trip, Feb 4, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean. Great staff

    Michelle, 4 night trip with friends, Jan 27, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Recently opened section of resort. Very tranquil, backs to jungle. Quiet music playing around pool. Ruf, the rooftop lounge is delightful.

    Deborah, 1 night family trip, Jan 21, 2022

    Verified Expedia guest review

  • 8.0.Very good

    Property was beautifully maintained, staff was great, and the food was mostly very good. The only serious issue we encountered was an endless number of phone calls and knocks on the door - our relaxing trip was a bit stressful at times as a result of this problem. Cleaning staff was pretty aggressive, but did a superior job.

    John O, 5 night romance trip, Jan 16, 2022

    Verified Expedia guest review

  • 4.0.Fair

    We found the process around paying for anything extra very tedious. It was like the staff did not trust us, if you could not show your card immediately they wouldn't help you. They could have asked for a credit card at check in so we could have charged extras to the room. Instead everytime we wanted something extra we had to produce our credit card. WIFI was not free and only good for 1 device. Very backwards for a modern facility. We were not advised wifi wasn't included. We were not advised at check in that in order to eat in a restaurant you had to make reservations. We felt the check in process lacked information that would have made the stay a lot less stressful.

    Sharon, 1 night romance trip, Jan 15, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Gorgeous, brand new resort!

    Lisa, 2 night family trip, Jan 7, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    love the hammocks on the balcony and the lights under the bed and the comfort of the bed. love the large screen tv

    Brittany, 1 night trip, Jan 2, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    This property is simply superb. The food was magnificent and the service was exemplary. The only comment and really this is just an opportunity for improvement is that the check-in and check-out process could be more efficient. Although, we stayed at another major hotel in Cancun before going home and we experienced similiar issues - so I would probably attribute the hiccups at check-in/outs to front desk staffing issues brought by the pandemic. Otherwise, this is a wonderful adult and family friendly resort with an other worldly spa!!

    Bryan, 4 night romance trip, Jan 1, 2022

    Verified Expedia guest review

  • 8.0.Very good

    I would have given a perfect score however, not only did we have to pay for WiFi every day, it was spotty throughout our stay.

    NATAKIE T, 4 night trip with friends, Dec 31, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We loved the staff, the food choices and pools and the entertainment.

    Rebecca, 5 night family trip, Dec 30, 2021

    Verified Expedia guest review

See all 71 reviews