EPIC SANA Marques Hotel

Photo gallery for EPIC SANA Marques Hotel

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe

Overview of EPIC SANA Marques Hotel

VIP Access

EPIC SANA Marques Hotel

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Marquis of Pombal Square

9.4/10 Exceptional

965 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenida Fontes de Pereira de Melo, 8, Lisbon, 1069-310
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Lisbon City Center
  • Marquis of Pombal Square - 3 min walk
  • Botanical Garden - 18 min walk
  • Gulbenkian Museum - 19 min walk
  • Rossio Square - 22 min walk
  • Santa Justa Elevator - 26 min walk
  • Carmo Convent - 26 min walk
  • Castle of São Jorge - 30 min walk
  • Commerce Square - 32 min walk
  • Lisbon Cathedral - 32 min walk
  • Mercado da Ribeira - 34 min walk

Getting around

  • Humberto Delgado Airport (LIS) - 18 min drive
  • Cascais (CAT) - 27 min drive
  • Roma-Areeiro Station - 4 min drive
  • Rossio Station - 21 min walk
  • Entrecampos Station - 26 min walk
  • Parque Station - 4 min walk
  • Marques de Pombal Station - 5 min walk
  • Picoas Station - 5 min walk

About this property

EPIC SANA Marques Hotel

Just 4.5 mi (7.2 km) from the airport, EPIC SANA Marques Hotel features a rooftop terrace and puts you within a 15-minute drive of Rossio Square and Lisbon Cathedral. Guests can indulge in massages at the spa, and ALLORA Restaurant & Bar serves Italian cuisine. An indoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the comfortable beds and overall property condition. Public transportation is just a short walk: Parque Station is 4 minutes and Marques de Pombal Station is 5 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
On-site antigen/rapid COVID-19 testing is available for a EUR 5 fee
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 379 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 18 per day)
  • Onsite valet parking (EUR 18 per day)
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Childcare in room (surcharge)

What to do

  • Access to nearby indoor pool

Working away

  • 24-hour business center
  • 18 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Piano
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SAYANNA Wellness & SPA. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

ALLORA Restaurant & Bar - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.
KOJI Restaurant & Bar - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
The Garden - This restaurant serves breakfast only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 30 for adults and EUR 15 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 18 per day
  • Valet parking costs EUR 18 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from May to September
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a EUR 5 fee.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Property Registration Number 1519

Also known as

Hotel SANA Lisboa
Lisboa SANA Hotel
SANA Hotel Lisboa
SANA Lisboa
SANA Lisboa Hotel
SANA Lisboa Hotel Lisbon
SANA Lisboa Lisbon
Sana Park Lisboa Lisbon
SANA Lisboa Hotel
EPIC SANA Marques Hotel Hotel
EPIC SANA Marques Hotel Lisbon
EPIC SANA Marques Hotel Hotel Lisbon

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Gary, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
We loved this hotel. The staff was so nice and helpful with everything. Great location. We loved the Italian restaurant in the hotel. We don’t ever eat in the hotel restaurants but this one I promise you won’t disappoint.
Stephen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

6/10 Good

Five stars wanabe
This hotel has all the trappings of 5*, but falls short. Just a few examples: The room was designed for show, not for comfort. The shower door opens in, but the handle is out? The power switch battery nesr tge bed is uncomprehensible. The bathroom wall is glass, milky but still, if one gets up to the bathroom in the night, the light is in the face of his spouse. And on and on... Sorry, I am not a nit picker, but 5*, you would expect some consideration for comfort and not only for show off.
Gideon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

An Epic Stay
It was an Epic Stay! Everything about this hotel was 5 star luxury. I will stay there again when I return to Lisbon.
Premier Double Room
The kitchen inside the restaurant
The Restaurant
Bar inside the restaurant
Stephanie, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
We had a very nice stay! Both the reception and concierge teams were very professional, friendly and accomodating. Also the bartenders at the lobby bar were really nice. Even for a luxury hotel, their outstanding service was really impressive! Our room was very clean and spacious and the view over the city from the rooftop is beautiful. The only thing we didn't like was the attitude of the staff working at the pool bar. They were unmotivated and not very obliging. In my opinion, they dragged down the 5-star experience that you usually encountered in this hotel. But if you stay off the rooftop during the opening hours of the pool bar, you will love the EPIC SANA!
Trang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emma, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel
Everything was very good
Vladislav, 2-night family trip
Verified Hotels.com guest review