Lotte Hotel Jeju

Photo gallery for Lotte Hotel Jeju

Primary image
Indoor pool, outdoor pool, cabanas (surcharge)
Indoor pool, outdoor pool, cabanas (surcharge)
Indoor pool, outdoor pool, cabanas (surcharge)
Terrace/patio

Overview of Lotte Hotel Jeju

Lotte Hotel Jeju

5.0 star property
5-star beach resort with outdoor pool, near Jeju Teddy Bear Museum

9.2/10 Superb

1,450 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • Free airport shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach towels
Feel at home
  • Children stay free
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Jungmun
  • Jungmun Saekdal Beach - 2 min drive
  • Hallasan National Park - 27 min drive
  • Seogwipo Maeil Olle Market - 28 min drive
  • Jeju Shinhwa World - 26 min drive

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive
  • Free airport shuttle

About this property

Lotte Hotel Jeju

At Lotte Hotel Jeju, you can spend time at the beach enjoying the shade from a beach umbrella. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features of this luxurious resort include a free airport shuttle, a free kid's club, and a fitness center. Fellow travelers love the helpful staff and restaurant.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 500 units
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Minimum check-in age - 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property’s garden area is closed for renovations October 18, 2021-August 17, 2022.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle from 10 AM to 5 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Waterslide
  • Bowling alley
  • Playground

What to do

  • Bowling alley
  • Beach access
  • Golfing nearby

Working away

  • 5 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

THE CANVAS - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KRW 60000 for adults and KRW 35000 for children (approximately)

Renovations and closures

The property will be renovating from November 1 2021 to August 31 2022 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the resort will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for KRW 48400.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of CESCO (S. Korea).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Sokhyun, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jieon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

KYEYOUNG, 2-night trip
Verified Hotels.com guest review

4/10 Fair

erica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Seolki, 2-night trip
Verified Expedia guest review

4/10 Fair

construction, horrible view
Youngsook, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Derek, 3-night trip
Verified Expedia guest review

8/10 Very good

hojong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome and friendly staff. Amazing location and facilities.
Jeong Ho, 2-night family trip
Verified Expedia guest review