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GR Solaris Cancun & Spa - All Inclusive

Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Exterior
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of GR Solaris Cancun & Spa - All Inclusive

VIP Access

GR Solaris Cancun & Spa - All Inclusive

4-star property
All-inclusive beachfront property with pool bar, near Delfines Beach

7.8/10 Good

2,639 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 6 min walk
  • Iberostar Cancun Golf Course - 5 min drive
  • La Isla Shopping Mall - 8 min drive
  • Riviera Cancun Golf Resort - 14 min drive
  • Cancun Convention Center - 20 min drive
  • Tortuga Beach - 23 min drive
  • Langosta Beach - 24 min drive
  • Turtle Beach - 27 min drive
  • Puerto Cancun Marina Town Center - 30 min drive
  • Moon Palace Golf Club - 31 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • Navios - 13 min walk
  • La Punta Grill & Lounge - 3 min drive
  • Xkat-ik - 4 min drive
  • Da Vinci - 5 min drive
  • Restaurante Benazuza - 5 min drive

About this property

GR Solaris Cancun & Spa - All Inclusive

At GR Solaris Cancun & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll only be within a 10-minute drive of La Isla Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, reflexology and manicures and pedicures. Cafe Solaris, one of 4 restaurants, offers garden views and serves breakfast. Other highlights at this upmarket property include 3 bars/lounges, a marina and a free kid's club. The helpful staff and bar get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Climbing wall
Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not allow early check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Kayaking
  • Personal watercraft (motorised)
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Spa services
  • Marina
  • Hot tub
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Climbing wall
Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology.

Dining

Cafe Solaris – Overlooking the pool and garden, this restaurant only serves breakfast. 1-star Michelin rating. A children's menu is available.
Marco Polo – Overlooking the pool, this fine-dining restaurant specialises in international cuisine and only serves dinner. 1-star Michelin rating. A children's menu is available. Reservations are required. Open daily.
Rosmarinus – Overlooking the ocean and pool, this restaurant specialises in international cuisine and only serves lunch. 1-star Michelin rating. A children's menu is available. Open daily.
Zai – Overlooking the garden, this theme restaurant specialises in Asian cuisine and only serves dinner. 1-star Michelin rating. Open selected days.
Deli – This delicatessen is located by the pool and specialises in international cuisine. 1-star Michelin rating. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

Also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

Frequently asked questions

Does GR Solaris Cancun & Spa - All Inclusive offer free cancellation for a full refund?
Yes, GR Solaris Cancun & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at GR Solaris Cancun & Spa - All Inclusive?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at GR Solaris Cancun & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at GR Solaris Cancun & Spa - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at GR Solaris Cancun & Spa - All Inclusive?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at GR Solaris Cancun & Spa - All Inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at GR Solaris Cancun & Spa - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at GR Solaris Cancun & Spa - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, volleyball and beach yoga. Additional recreation on-site includes aerobics , pilates and yoga. Relax in the hot tub or enjoy the use of other amenities, which include 3 outdoor pools and 3 bars. GR Solaris Cancun & Spa - All Inclusive also has a steam room and spa services, as well as a garden.
Are there restaurants at or near GR Solaris Cancun & Spa - All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine, garden views and poolside dining. Nearby restaurants include Navios (13-min walk), Xkat-ik (2.6 mi) and Da Vinci (2.7 mi).
Does GR Solaris Cancun & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around GR Solaris Cancun & Spa - All Inclusive like?
GR Solaris Cancun & Spa - All Inclusive is located on the waterfront in Zona Hotelera, a short 6-minute walk from Iberostar Cancun Golf Course and 6 minutes' walk from Delfines Beach. Travellers say that this property is in a good location.

Reviews

7.8

Good

8.9/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

10/10
Updated, good food and drinks, the sweetest staff, fun entertainment, 10/10 will stay again
Irene, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Ok
Issues with room card every time we would open the door. We had to visit the front counter one to many times . Reps trying to help book trips but scam instead . Drinks severely watered down. Not much of a variety of food to eat from at buffets or restaurants in hotel
arturo, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The restaurant/food situation was my biggest complaint. The restaurants are not all open at once and it was very difficult to get reservations at the ones that we
Cody, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Chris, 4-night trip
Verified Hotels.com guest review

6/10 Good

Alex, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Thank you for your hospitality!! Amazing stay!!!
Everything was great on my stay, everything was kept neat and tidy, very courteous staff, good food options, nice shows, music, etc., so all great! It is just that next time I will book a suite for my family, 4 people on those two double beds in one room was too crowded for ~10 days. But I booked not too much in advance and I knew what I was paying for, so no complaints to the hotel staff on this as well.
Ashesh, 9-night family trip
Verified Hotels.com guest review

8/10 Very good

Good resort - restaurant reservations need work.
Overall the resort is nice and the food was good. They can use improvements with the private restaurants. They make you stand in a line at 4:00 p.m. the day before each day to make a reservation for the following day. This literally ate up 45 minutes to an hour of my day every time.
SARA, 3-night trip
Verified Hotels.com guest review

6/10 Good

xavier, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Wonderful staff, clean & conveniently located
By far, the staff was accommodating, friendly, helpful and always pleasant! I like that the property is a close drive to the airport and convenient to many attractions. The property was well-maintained though a little older. The rooms are basic but comfortable, though not soundproof at night from the bar music or neighboring hotel music. The pool and beach are lovely. Great family spot. The food options were somewhat limited with the two nicer restaurants open only for dinner and requiring reservations a full day in advance, leaving the buffet as a main option for most meals. Breakfast was robust and tasty. However, dinner at the buffet was mediocre with several overcooked pasta selections. Our food was also cold. I think this is a great spot for traveling with a Family. Although it boasts a five star rating, I would not call it a luxury hotel.
Natalie, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Nice hotel but bad food
The hotels rooms and amenities were clean and perfect, but the food was terrible. The Breakfast was good, but the lunch and dinner is horrible. You can expect an average Chinese buffet. It seems the only fish they serve is cheap farm raised tilapia, same deserts every day. Moreover, it is very difficult to make a reservation in one of the other two restaurants. It was sad that i had better Mexican food at Chipolte. The rooms are clean and new.
4-night family trip
Verified Hotels.com guest review