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H10 Tenerife Playa

Photo gallery for H10 Tenerife Playa

2 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Sun deck
Front of property – evening/night
Minibar, in-room safe, desk, free WiFi
2 restaurants, breakfast, lunch and dinner served, Mediterranean cuisine

Overview of H10 Tenerife Playa

UNESCO Sustainable Travel Pledge

H10 Tenerife Playa

4.0 star property
Puerto de la Cruz beach hotel with 2 restaurants, pool bar

7.8/10 Good

387 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Bar
Map
Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400

Guests rated this location 9.0/10 - Wonderful

Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Business centre
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Puerto de la Cruz
  • Lago Martianez Swimming Pools - 1 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive
  • Tenerife (TFS-Tenerife South) - 75 min drive

Restaurants

  • Bar el Camino - 9 min walk
  • Vinoteca el Descorche - 9 min walk
  • Hotel Teide Mar - 20 min walk
  • Pizzeria Luna Rossa - 17 min walk
  • Vinoteca Con Pasión - 7 min walk
Map

About this property

H10 Tenerife Playa

H10 Tenerife Playa is a great choice for your beach stay in Puerto de la Cruz, putting you near activities such as windsurfing and waterskiing. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials and body scrubs. Restaurante El Drago, one of 2 restaurants, offers ocean views and serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a rooftop terrace, a poolside bar and a fitness centre. The helpful staff and location get good marks from fellow travellers.

All-inclusive

All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Dutch, English, French, German, Italian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Safety Program (H10 Hotels)
Follows the industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 324 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Playground

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Waterskiing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • 2 outdoor pools
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish
  • Swedish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Dining

Restaurante El Drago – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Bar Tinerfe – On-site bar. Open daily.
Restaurante El Lagar – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 5.5 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Safety Program (H10 Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property uses eco-friendly cleaning products. </p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p><p>A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz

Frequently asked questions

Does H10 Tenerife Playa offer free cancellation for a full refund?
Yes, H10 Tenerife Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at H10 Tenerife Playa?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at H10 Tenerife Playa?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at H10 Tenerife Playa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at H10 Tenerife Playa?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at H10 Tenerife Playa?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.
Is there an on-site casino at H10 Tenerife Playa?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (2-min walk) is nearby.
What is there to do at H10 Tenerife Playa and nearby?
Have fun with activities such as cycling, waterskiing and windsurfing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a sauna and a Turkish bath. H10 Tenerife Playa also has a garden.
Are there restaurants at or near H10 Tenerife Playa?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and ocean views.
Does H10 Tenerife Playa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around H10 Tenerife Playa like?
H10 Tenerife Playa is in the heart of Puerto de la Cruz, a short 2-minute walk from Lago Martianez Swimming Pools and 4 minutes' walk from San Telmo Promenade. Travellers say that the hotel is in a great location.

Reviews

7.8

Good

8.3/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Sarah, 5-night family trip
Verified Hotels.com guest review

6/10 Good

yaron, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff.
Juan, 5-night family trip
Verified Orbitz guest review

4/10 Fair

Very Disappointed
On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed
Valerie, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 5-night trip
Verified Hotels.com guest review

6/10 Good

Fantastic location but the food is rubbish
The hotel is an amazing location it’s absolutely beautiful lots of restaurants nearby I will give the food in the hotel I miss as a quality is very poor
Hotel food
Keith, 1-night family trip
Verified Hotels.com guest review

6/10 Good

A disappointing stay
On arrival we were allocated a very small room overlooking the street we were expecting a pool or sea view which they changed why not give us the correct room in the first place this seems to be a common occurrence when booking through booking sites. The hotel looks dated and could do with updating. Our shower which was over the bath was not thermostatically controlled and kept fluctuating from very hot to cold which for a child could be dangerous over all disappointed with our stay
Brian, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Shane, 1-night trip
Verified Hotels.com guest review

4/10 Fair

dawid, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty, no parking, service was attentive. Way over priced for what it’s offered. Food is not available at all time as in all inclusive hotels. Staff were polite and helpful.
1-night trip
Verified Hotels.com guest review