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Swissotel Resort Phuket Patong Beach

4.5 stars4.5 stars
48 Ruam Jai RoadPatongPhuket83150Thailand
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Bar and Beverages
Bar is awesome
WiFi
Good internet service
380See all 380 Hotels.com reviews
From 681 reviewsTripAdvisor Traveller Rating

Swissotel Resort Phuket Patong Beach

from S$107
  • Swiss Signature King Pool Access
  • Studio Suite
  • Swiss Advantage
  • Deluxe Room
  • Premier Room
  • Premier Room, 1 King Bed, City View
  • Premier Room, 2 Twin Beds, City View
  • Premier Room, 1 King Bed, Pool View
  • Premier Room, 2 Twin Beds, Pool View
  • Suite, 1 Bedroom
  • Deluxe Room (Special Launch Rate)
  • Suite, 1 Bedroom, Pool View
  • Superior Room (Single Occupancy)
  • Premier Pool View
  • Superior Room
  • Swiss Advantage Room, Room, 1 King Bed, City View
  • Swiss Advantage Room, Room, 2 Twin Beds, City View
  • Swiss Advantage Room, Room, 1 King Bed, Pool View
  • Swiss Advantage Room, Room, 2 Twin Beds, Pool View
  • Premier Room (Club Lounge Privileges)
  • Signature Room, 1 King Bed, Pool Access
  • Signature Room, 2 Twin Beds, Pool Access
  • Studio Suite, 1 King Bed, Multiple View
  • Premier Room
  • One-Bedroom Suites
  • Deluxe Room (Club Lounge Privileges)
  • Swiss Advantage Pool View

At a glance

Key facts

Hotel size

  • This hotel has 383 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 AM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

  • Free valet parking

Also known as

  • dusitD2 phuket
  • dusitD2 phuket Kathu
  • Swissotel Phuket Patong Beach
  • dusitD2 phuket resort Kathu
  • dusitD2 resort phuket
  • dusit D2 Phuket Resort Patong
  • Courtyard Patong
  • dusit D2 Phuket Patong
  • dusit D2 Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 1425.00 per day

Buffet breakfast is offered for an extra charge of THB 589.00 for adults and THB 294.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1900 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Spa services on site
  • Nightclub
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 4
  • Meeting rooms
  • Conference space size (feet) - 678
  • Conference space size (meters) - 63
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2007
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Flavours - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

D Bar - Onsite lobby lounge. Happy hour is offered.

Grab and Go - Onsite coffee shop.

The Drunken Leprechaun - Onsite restaurant. Guests can enjoy drinks at the bar.

Swissotel Resort Phuket Patong Beach’s small print

Also known as

  • dusitD2 phuket
  • dusitD2 phuket Kathu
  • Swissotel Phuket Patong Beach
  • dusitD2 phuket resort Kathu
  • dusitD2 resort phuket
  • dusit D2 Phuket Resort Patong
  • Courtyard Patong
  • dusit D2 Phuket Patong
  • dusit D2 Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 1425.00 per day

Buffet breakfast is offered for an extra charge of THB 589.00 for adults and THB 294.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1900 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 380 reviews

Swissotel Resort Phuket Patong Beach
Fair2.0 / 5
A disappointed stay, front desk was cold & biased
It's a very disappointed stay...Being a 4.5 stars hotel, the front desk staffs are very unfriendly. During our check-in, we were informed to pay additional 3500 baht for 3 nights stay for the 3rd person staying in the room. We were totally shocked, as it shows on hotels.com that the room can stay up to 3 adults. There's no where indicated for additional charges for the 3rd person unless we want an additional bed (which we don't need). After much negotiating, the manager was kind enough to waive off the additional charge. However, throughout the entire check in process, other than a front desk guy (I believe he's a trainee) who was warm and welcoming. The other senior ladies were all very cold and unfriendly. Totally no smile at all! The more disappointing incident happened the next day morning when my husband went to the front desk again to purchase the buffet breakfast coupons for 2 pax. The front desk lady questioned him things like there're 3 persons staying (like why you only paid for 2?). My husband explained the rest (we actually booked 2 rooms) already went for an island hopping day tour. Obviously, she doesn't believe and threatened us if they caught the 3rd person dining, we will be fined for 800 baht. That's so discriminating towards Asians!!! Anyway, the food was just so so, not much varieties neither. We were staying in a room with malfunctioning shower head, & the room door was so difficult to open. A lot upgrades needs to be done, both service & facilities.
3 night family trip
Swissotel Resort Phuket Patong Beach
Good3.0 / 5
Decent hotel, needs to improve on service
We stayed for 3 nights. The room was very spacious, bedding comfortable and fringe amenities like pool towels, poolside service, extra beddings were well attended to. However, room lighting was insufficient. Having stayed at Swissotel in several other locations, the first impressions from this hotel/resort failed to impress. The check-in service was a long wait, and there were no warm smiles from the hotel employees. The lack of smiles and service continued on to breakfast the next morning. Each morning, we had to order coffee at least twice, to finally get served our beverages. The overall experience for our stay in Phuket really fell short of our expectations. Did not feel welcomed.
3 night romance trip
Swissotel Resort Phuket Patong Beach
Excellent4.0 / 5
Value for money
Clean bedding and good variety for breakfast
5 night trip
Swissotel Resort Phuket Patong Beach
Excellent4.0 / 5
Not the usual Swissotel you would expect
Service was good. Breakfast was ok. Room is spacious but looks old, bed frame & sheets too. While I was sitting at the bar, I noticed a baby roach climbing a glass. Also saw another cockroach at the lift lobby. Wifi is good. Value for money? Maybe.
2 night family trip
Swissotel Resort Phuket Patong Beach
Good3.0 / 5
Shop around
Hotel is OK. Rooms are showing their age but not in bad condition, just not what i expect for a hotel with 4+ ratings. For the price there are better options in the area. Staff was friendly. Breakfast buffet was very basic and had limited options. Bed was stiff without any plushness in pillows or bedding. Wifi did not work at all. Rooms were located very far from the elevator. Balcony was 'pool view' but really looked at a wall/other rooms more than anything. The pool it looks over is more of a water feature as everyone uses the roof pool. Do not pay anything extra for these 'features' Again, hotel is OK but for price and hotel condition there are many better options.
2 night romance trip

See all reviews

Swissotel Resort Phuket Patong Beach

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