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Residence Inn by Marriott Jacksonville Downtown

3.0 star property
3-star hotel with outdoor pool, near Edward Waters College

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Residence Inn by Marriott Jacksonville Downtown

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

Premium bedding, in-room safe, individually furnished, desk
BBQ/picnic Area
Exterior
Premium bedding, in-room safe, individually furnished, desk
Coffee service

Overview of Residence Inn by Marriott Jacksonville Downtown

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
Map
357 OAK STREET, Jacksonville, FL, 32204
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness centre
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free food/drink shopping service
  • Computer station
  • Front desk safe
  • Corner/local shop
  • Water dispenser
  • Laundry service
Feel at home
  • Children stay free
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Premium TV channels

Room options

View all photos for Studio, Multiple Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, Multiple Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Coffee/tea maker, dining tables

Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility w/ Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility w/ Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Coffee/tea maker, dining tables

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In Downtown Jacksonville
  • VyStar Veterans Memorial Arena - 4 min drive
  • TIAA Bank Field - 5 min drive
  • Jacksonville University - 12 min drive
  • Jacksonville Zoo and Gardens - 10 min drive
  • Jacksonville Naval Air Station - 13 min drive
  • University of North Florida - 16 min drive
  • Orange Park Mall - 19 min drive
  • St. Johns Town Center - 16 min drive
  • Jacksonville Cruise Terminal - 19 min drive

Getting around

  • Jacksonville International Airport (JAX) - 19 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive
  • Jacksonville Station - 9 min drive
  • La Villa Station - 14 min walk
  • Jefferson Station - 15 min walk
  • Jacksonville Central Station - 21 min walk

Restaurants

  • Hawkers Asian Street Fare - 13 min walk
  • The Bread & Board - 15 min walk
  • First Watch - 6 min walk
  • Kaika Teppanyaki Asian Fusion - 15 min walk
  • River & Post - 15 min walk
Map

About this property

Residence Inn by Marriott Jacksonville Downtown

Residence Inn by Marriott Jacksonville Downtown puts you within a 15-minute drive of TIAA Bank Field and Jacksonville Naval Air Station. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the outdoor pool. Public transportation is only a short walk: La Villa Station is 14 minutes and Jefferson Station is 15 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 30 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Double sofa bed
  • Premium bedding

What to enjoy

  • Individually furnished
  • Separate dining area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Dining table

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 
Mobile payment options include: Apple Pay.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Frequently asked questions

Does Residence Inn by Marriott Jacksonville Downtown offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Jacksonville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Residence Inn by Marriott Jacksonville Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Residence Inn by Marriott Jacksonville Downtown?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Residence Inn by Marriott Jacksonville Downtown?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 30 lb per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Jacksonville Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at Residence Inn by Marriott Jacksonville Downtown?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Residence Inn by Marriott Jacksonville Downtown?
No, this hotel doesn't have a casino, but bestbet Orange Park (18-min drive) is nearby.
What is there to do at Residence Inn by Marriott Jacksonville Downtown and nearby?
Residence Inn by Marriott Jacksonville Downtown has an outdoor pool and a 24-hour fitness centre, as well as a picnic area.
What's the area around Residence Inn by Marriott Jacksonville Downtown like?
Residence Inn by Marriott Jacksonville Downtown is in Downtown Jacksonville, a short 14-minute walk from Prime F. Osborn III Convention Center and 14 minutes' walk from Cummer Museum of Art and Gardens.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

James, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jax visit
Wonderful,convenient,clean. Parking situation could be better
Janice, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to relax
Prefect location, friendly staff, spotless, extremely comfortable
Janice, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely going back!
Just want to say that I hated the shower. It's half open, so expect a wet floor unless you are super petite and meticulously showering. Parking is a bit skimp though. Other then that, I loved it! Super comfortable, modern and pretty. The bed was so comfortable. The staff were so polite, helpful and awesome. I noticed that they were also on top of issues as they presented. Good breakfast choices that differed for the days I was there. Picturesque area especially at night! Definitely going back.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was very clean and very comfortable and the customer service was awesome definitely will return
Kennyetta, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love the security protocols that are in place. The staff was warm friendly and informative. I’ll book with this hotel again.
Jasmire, 1-night family trip