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Hotel Puerto Valdes

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Lobby sitting area
Superior Apartment | Terrace/patio
Presidential Penthouse | Terrace/patio
Studio | Premium bedding, pillow-top beds, in-room safe, individually decorated
Superior Apartment | Living area | 43-inch TV with cable channels

Overview of Hotel Puerto Valdes

VIP Access

Hotel Puerto Valdes

4.0 star property
4-star hotel with restaurant, near Port of San Juan

9.2/10 Superb

84 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Microwave
  • Restaurant
Map
100 Calle Valdés, San Juan, San Juan, 00901
Main amenities
  • Housekeeping (on request)
  • Restaurants
  • Rooftop terrace
  • 24-hour business centre
  • Computer station
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Concierge services
  • Wedding services
  • Luggage storage
  • Limited hour front desk
For families
  • Cookware, dishware and utensils
  • Premium TV channels
  • Laundry facilities
  • Espresso maker
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In San Juan Antiguo
  • Port of San Juan - 14 min walk
  • Condado Beach - 29 min walk
  • Puerto Rico Convention Center - 37 min walk
  • Casino del Mar at La Concha Resort - 42 min walk
  • Pan American Pier - 4 min drive
  • Jose Miguel Agrelot Coliseum - 8 min drive
  • Plaza las Americas - 12 min drive
  • Fort Buchanan - 16 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 18 min drive
  • Ponce (PSE-Mercedita) - 81 min drive
  • Aguadilla (BQN-Rafael Hernandez) - 102 min drive
  • Mayaguez (MAZ-Eugenio Maria de Hostos) - 119 min drive

Restaurants

  • El Hamburger - 13 min walk
  • Cafe Berlin - 13 min walk
  • Aguaviva - 13 min walk
  • Café Puerto Rico - 13 min walk
  • Caficultura - 13 min walk

About this property

Hotel Puerto Valdes

Hotel Puerto Valdes features a rooftop terrace and puts you within a 15-minute walk of Port of San Juan. For a bite to eat, guests can visit CARNES STEAKHOUSE, which serves dinner. This upmarket hotel is also within a short drive of Condado Beach and Puerto Rico Convention Center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Private dining

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Rooftop terrace
  • Art gallery on site

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Champagne service
  • Freezer
  • Microwave
  • Stovetop
  • Cookware, dishes and utensils

More

  • Housekeeping (on request)
  • In-room safe

Special features

Dining

CARNES STEAKHOUSE – This steakhouse only serves dinner. Reservations are required.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Frequently asked questions

Does Hotel Puerto Valdes offer free cancellation for a full refund?
Yes, Hotel Puerto Valdes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Puerto Valdes?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Puerto Valdes?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Puerto Valdes?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Puerto Valdes?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Puerto Valdes?
No, this hotel doesn't have a casino, but Sheraton Casino (7-min drive) and Casino del Mar at La Concha Resort (9-min drive) are both nearby.
What is there to do at Hotel Puerto Valdes and nearby?
Recommended spots to visit include Port of San Juan (14-min walk) and Escambron Beach (0.9 mi), along with Condado Beach (1.5 mi) and Sheraton Casino (1.8 mi).
Are there restaurants at or near Hotel Puerto Valdes?
Yes, there's an on-site restaurant, CARNES STEAKHOUSE. Nearby restaurants include El Hamburger (13-min walk), Cafe Berlin (13-min walk) and Aguaviva (13-min walk).
What's the area around Hotel Puerto Valdes like?
Hotel Puerto Valdes is a short 14-minute walk from Port of San Juan and 13 minutes' walk from Luis Muñoz Rivera Park.

Overall score and ratings

9.2

Superb

9.7/10

Cleanliness

9.8/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.6/10

Eco-friendliness

8/10 Very good

Andres, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the hotel. The staff was friendly. It looks like the pictures on here. I would highly recommend. Its close to old San Juan. Very easy to catch an Uber. No bugs in the hotel but would recommend they get some insect repellent for the hot tub. Also be clearer on the alcohol charges for the room. It’s said 4.50$ for a case of beer but they charged us 30$. Would still highly recommend.
KEISHA, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Edwin, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was excellent, hotel was great. Juan was more than accommodating to give us some tips on touring. Overall very satisfied
Calvin, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I'm glad I chose this hotel. I would call it more of a boutique style. The staff were very friendly and accommodating. The room was the perfect size for my two boys and I. It was clean and comfortable. Glad they had smart tv available for us to have a movie night in after exploring Old San Juan which was a $6 uber ride away. Definitely would stay here again and recommend to others.
Madelene, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Puerto Valdes 5 Stars
Excellent service! Loved the hotel, the workers are super friendly. The hotel is so pretty and clean. Loved all about it. The location, the rooms, everything.
Survay, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Ok but will not stay again there
Good points: Hotel is beautiful and the service is good. Most of the people of the recepción are really kind and helpful. Bad points: Only four parking available. They just give you coffee pod for one day and if you want even one pod of extra coffee for any other days of your stay you have to buy it. The cleaning is poor, I stayed 3 days and the first day they just made the bed and the second didn’t even clean the room even when I asked them to do it. I asked them to sell me a water as they charge for it and they didn’t send it to the room but they called me at 11pm trying to charge for it. For the price of the hotel they are really cheap, they don’t even replace dirty towels with Clean ones or replenish the items you use (shower cap etc).
Martha, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful people!
The trip was an unfortunate one, but the staff there made every effort to ensure we were comfortable. I would highly recommend it to anyone. Wonderful people! We had a slight issue with a plumbing keak in our room and they responded immediately and gave us another upgraded room.
Shania, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ramiro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zach, 4-night trip
Verified Expedia guest review