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Twinpalms Phuket

5 stars5 stars
106/46 Moo 3, Surin Beach RoadChoeng ThalePhuket83110Thailand, 800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
Loved by guests
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Outstanding4.7 / 5
Pool
Great pool
Service
Fantastic service
Cleanliness
Clean
Beach
Beautiful beach
253See all 253 Hotels.com reviews
From 1,850 reviewsTripAdvisor Traveller Rating

Twinpalms Phuket

Hotel Info: 800 1205131

from S$163
  • Deluxe Room
  • Duplex Pool Suite
  • Deluxe Palm Room
  • Penthouse
  • Palm Suite
  • Grand Deluxe Palm Room

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Other information

  • Resort fee included

Also known as

  • Phuket Twinpalms
  • Twinpalms
  • Twinpalms Phuket Hotel Thalang
  • Twinpalms Phuket Thalang
  • Twinpalms Phuket Hotel Choeng Thale
  • Twinpalms Phuket Choeng Thale

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Resort fee inclusions:

  • Pool access
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.


The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of THB 765 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Golfing nearby
  • Free pool cabanas
  • Pool sun loungers
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 2126
  • Conference space size (meters) - 198
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 11
  • Year Built 2004
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Sun Spa Esthederm. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Palm Seaside Lounge & Bar - This seafood restaurant is located on the beach and specializes in seafood. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Oriental Spoon Grill - This restaurant specializes in Thai cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Pool Bar - This poolside restaurant specializes in Asian cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

HQ Beach Lounge - This bar specializes in international cuisine and is located on the beach. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Twinpalms Phuket’s small print

Also known as

  • Phuket Twinpalms
  • Twinpalms
  • Twinpalms Phuket Hotel Thalang
  • Twinpalms Phuket Thalang
  • Twinpalms Phuket Hotel Choeng Thale
  • Twinpalms Phuket Choeng Thale

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Resort fee inclusions:

  • Pool access
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.


The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of THB 765 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 253 reviews

Twinpalms Phuket
Outstanding5.0 / 5
Great Hotel
Stylish Hotel, well maintained property and rooms, great service and friendly staff. complementary shuttle services to beaches etc
3 night family trip
Twinpalms Phuket
Outstanding5.0 / 5
Perfect for unwinding and eating great food!
Perfect for unwinding and eating great food! Beautiful hotel with a great pool, great spa, amazing prosecco breakfast. A swanky new beach club and lovely seafood restaurant a close shuttle ride away.
2 night romance trip
Twinpalms Phuket
Outstanding5.0 / 5
Great relaxing place
Hotel and staff does everything right. Ambience, rooms, food, restaurants (hotel and beach), service... everything was spot on.
2 night romance trip
Twinpalms Phuket
Outstanding5.0 / 5
Great stay!
Perfect Hotel in Surin. The room was brand new and very spacious with all the comfort possible. Only one thing, bring your tooth brush or you'll have to pay for one. The hotel is perfect for a couple date. Breakfast is very good with plenty of choices, swimming pool warm and big with a small "river" passing in front of the premium's rooms (lagoon). Hotel staff helpful and cheerful. Hotel location is perfect at 5min walking to Surin beach. Was a great stay.
2 night romance trip
Twinpalms Phuket
Fair2.0 / 5
Bring your own repellent.
1) both of us knocked into the side tables by the bed because the room is so cramped. We stayed in room 76. 2) we were not given a introduction of the hotel upon check in. There were many facilities which we were not aware of. Do you know you can charter a yacht for a trip out? Nope, we were not told. 3) we asked for our floats to be inflated and the staff were unwilling to help, saying their pump doesn't fit. They pulled long faces but they did try, which was good effort by them. When we got back our floats, they were dusty and sandy 4) there were a lot of mosquitoes in the lobby!!! You would have thought they would provide mosquito repellent but no! You have to pay for them. The mosquito repellent was about 160thb which was obviously a scam to get us to buy it. 5) first hotel I've stayed in Thailand that doesn't provide free toothbrush. Really?! I've stayed in 2 star lodges in Bangkok and they provided toothbrush and toothpaste. And this hotel doesn't even provide basic necessity. 6) surroundings outside hotel is under major construction. There's a family mart outside which is convenient. Some eateries, 2 massage parlours, and the stretch along the beach with restaurants. 7) staff were not friendly. One would expect staff to be full of smiles, and be very helpful but no. Disappointing. 8) hotel is overrated. Will not ever stay here again.
2 night trip with friends

See all reviews

Twinpalms Phuket

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