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Conrad Jiuzhaigou

Photo gallery for Conrad Jiuzhaigou

Exterior
Hiking
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk
Daily self-service breakfast (CNY 188 per person)

Overview of Conrad Jiuzhaigou

Conrad Jiuzhaigou

5.0 star property
Mountain hotel in Ngawa Autonomous Prefecture with 2 restaurants and 24-hour fitness

Property highlights

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Laundry facilities
Map
Zhangzha Town, Ngawa Autonomous Prefecture, 623402
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Spa services
  • 24-hour front desk
  • Laundry service
  • Concierge services
  • Luggage storage
  • Porter/bellhop
  • Reception hall
For families
  • Children stay free
  • Free cots/infant beds
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Espresso maker

Room options

About this area

Getting around

  • Jiuzhaigou (JZH-Huanglong) - 72 min drive

Restaurants

  • 乡村人家私房菜 - 3 min drive
  • 重庆饭馆 - 4 min drive
  • 乡土川菜餐馆 - 4 min drive
  • 坎朱玛小酒馆 - 2 min drive
  • 斑布酒吧 - 3 min drive
Map

About this property

Conrad Jiuzhaigou

When visiting Ngawa Autonomous Prefecture, Conrad Jiuzhaigou is a great choice to consider. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 161 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • On-site garage

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Self-service breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2021
  • 24-hour fitness centre
  • Spa services
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

沁·全日餐厅 – On-site restaurant.
炙·特色餐厅 – On-site restaurant. Open daily.

Fees & policies

Optional extras

  • Self-service breakfast is offered for an extra charge of approximately CNY 188 for adults and CNY 188 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 600 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Conrad Jiuzhaigou Hotel
Conrad Jiuzhaigou Ngawa Autonomous Prefecture
Conrad Jiuzhaigou Hotel Ngawa Autonomous Prefecture

Frequently asked questions

Does Conrad Jiuzhaigou offer free cancellation for a full refund?
Yes, Conrad Jiuzhaigou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Conrad Jiuzhaigou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Conrad Jiuzhaigou?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Conrad Jiuzhaigou?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Conrad Jiuzhaigou and nearby?
Conrad Jiuzhaigou has a 24-hour fitness centre and spa services.
Are there restaurants at or near Conrad Jiuzhaigou?
Yes, there are 2 on-site restaurants.

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