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Room options

View all photos for Deluxe Room, 1 King Bed, Pool View (Legacy)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View (Legacy)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed (Legendary)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Legendary)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, 2 Single Beds (Legacy)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds (Legacy)

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (Phoenix)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Phoenix)

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 144 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:30 AM
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Rafting nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1918
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Reviews

9.0

Superb

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Han Cheng, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 4-night trip
Verified Expedia guest review

8/10 Very good

paramjit, 3-night trip
Verified Expedia guest review

8/10 Very good

Architecture, beautiful hotel. The food quality can be better.
Evy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It's a ckassic hotel in an old mansion. Beautiful decor, great food and service. Restaurant staff Mala and Thea were great. Front desk was so helpful. Great atmosphere.
Vijit, 2-night trip
Verified Expedia guest review

8/10 Very good

Stuart, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Anne Marie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Stunning hotel.
It was amazing stay at The Phoenix Hotel, the hotel is look amazing, our room was stunning with pool views, and also has balcony to chilled. The staff are so friendly. The Malioboro famous street are 15 min walk from the hotel. Plenty options for the breakfast. We would love to come back and perhaps stay a bit longer.
Haryanto, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hiroshi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sachi, 4-night trip
Verified Hotels.com guest review