10/10 Exceptional
7 December 2019
Wen
Wen, 1-night family trip
Verified Expedia guest review
Kempinski Hotel Chengdu
Luxury Chengdu hotel with full-service spa, connected to the convention centre
Choose dates to view prices
Kempinski Hotel Chengdu
Photo gallery for Kempinski Hotel Chengdu
Overview of Kempinski Hotel Chengdu
8.2 out of 10 Very good
8.2/10 Very good
Property highlights
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Ren Min Nan Road 42, Chengdu, Sichuan, 610041
Main amenities
- Daily housekeeping
- 3 restaurants and 3 bars/lounges
- Full-service spa
- Indoor pool
- Nightclub
- Breakfast available
- Fitness centre
- Children's pool
- 24-hour room service
- Business centre
- Meeting rooms
- Airport shuttle
For families
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
- Private hot tub
- Separate bath and shower
- Cable/satellite TV service
Room options
View all photos for Executive Twin Room
Executive Twin Room
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
View all photos for Executive Suite
Executive Suite
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
View all photos for Executive Room, 1 King Bed
Executive Room, 1 King Bed
View all photos for Classic Double Room
Classic Double Room
Standard Room, 1 King Bed
View all photos for Superior Twin Room
Superior Twin Room
Junior Suite
About this area
What's nearby
- In Wuhou
Getting around
Restaurants
- Mike's Pizza Kitchen - 3 min drive
- 三只耳火锅 - 11 min walk
- 天添饭店 - 12 min walk
- 兄弟手提串串 - 4 min walk
- 真炙炉匠料理 - 12 min walk
About this property
Kempinski Hotel Chengdu
Languages
Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
At a glance
Hotel size
- 471 rooms
- Arranged over 20 floors
Arriving/Leaving
- Check-in time from 2 PM until midnight
- Express check-in/out available
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free on-site self-parking
- Wheelchair-accessible parking on site
Transfers
- Airport shuttle (available 24 hours)*
- Train station pickup*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6 AM–10 AM
- 3 restaurants
- 3 bars/lounges
- Coffee/tea in a common area
- Barbecue grills
- 24-hour room service
- Snack bar/deli
Travelling with children
- Children's pool
What to do
- Yoga classes
- Shopping
Working away
- Business centre
- Meeting rooms
- Conference space
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in reception
- Luggage storage
- Wedding services
- Pool loungers
Facilities
- 1 building/tower
- Built in 2004
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Piano
- Fitness centre
- An indoor pool
- Arcade/games room
- Full-service spa
- Nightclub
Accessibility
- Wheelchair-accessible
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Wheelchair-width doorways
Room amenities
Be entertained
- LCD television
- Cable TV channels
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Electric kettle
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down duvet
- Blackout curtains
- Soundproofed rooms
- Alarm clock
- Premium bedding
- Selected Comfort mattress
What to enjoy
- Private indoor hot tub
- In-room massage
Freshen up
- Private bathroom
- Deep-soaking bath
- Separate bath and shower
- Rainfall shower heads
- Bidet
- Eco-friendly toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free newspapers
- Free WiFi and wired Internet
- Free local calls
Food and drink
- Paper towels
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Jivana Spa. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
Dining
Seasons Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Harmony Chinese – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.
Paulaner Brauhaus – This bistro specialises in German cuisine.
Kempi Deli – This delicatessen specialises in German cuisine.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately CNY 178.00 for adults and CNY 89 for children
- Airport shuttle service is offered for an extra charge of CNY 200 per vehicle (one-way)
- Train station pick-up service is offered for an extra charge
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 31 March to 13 April:
- One of the dining venues
- Bar/Lounge
Children & extra beds
- Airport shuttle service for children up to age 12 costs CNY 200 (one-way)
Pool, spa, & gym (if applicable)
- Children under 11 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
- Children under 12 years old are not allowed in the spa without adult supervision
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Chengdu Hotel Kempinski
Chengdu Kempinski
Chengdu Kempinski Hotel
Hotel Kempinski Chengdu
Kempinski Chengdu
Kempinski Chengdu Hotel
Kempinski Hotel Chengdu
Kempinski Hotel Chengdu Hotel
Kempinski Hotel Chengdu Chengdu
Kempinski Hotel Chengdu Hotel Chengdu
Frequently asked questions
Reviews
8.2
Very good
8.4/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
Reviews
8/10 Very good
21 September 2019
John
John, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 August 2019
Stephen
Stephen, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
19 May 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
17 May 2019
Excellent service and comfort
Robyn
Robyn, 13-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2019
Great hotel in Chengdu
Melissa
Melissa, 4-night trip
Verified Hotels.com guest review
8/10 Very good
13 December 2018