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Kempinski Hotel Chengdu

Photo gallery for Kempinski Hotel Chengdu

Exterior
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
Executive Suite | Premium bedding, down duvets, Select Comfort beds, minibar

Overview of Kempinski Hotel Chengdu

Kempinski Hotel Chengdu

5.0 star property
Luxury Chengdu hotel with full-service spa, connected to the convention centre

8.2/10 Very good

112 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is S$151
Price available on 02/01/2023
Map
Ren Min Nan Road 42, Chengdu, Sichuan, 610041
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Breakfast available
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Train station pick-up service
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private hot tub
  • Separate bath and shower
  • Cable/satellite TV service

Room options

About this area

What's nearby

  • In Wuhou

Getting around

  • Chengdu (CTU-Shuangliu Intl.) - 16 min drive
  • Chengdu Railway Station - 10 min drive
  • Chengdu East Railway Station - 11 min drive
  • South Railway Station - 25 min walk
  • Tongzilin Station - 4 min walk
  • Nijiaqiao Station - 11 min walk
  • Sichuan Gymnasium Station - 21 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Tianxiang Renhe Restaurant - 11 min walk
  • Lazy Pug - 16 min walk
  • Namaste/Afila - 16 min walk
  • Cacaja - 19 min walk
  • Omnomnom - 3 min drive

About this property

Kempinski Hotel Chengdu

A great choice for a stay in Chengdu, Kempinski Hotel Chengdu features a nightclub and offers an airport shuttle (available 24 hours) for CNY 200 per vehicle. Guests can visit the spa to be pampered with hot stone massages, facials or body scrubs, and Seasons Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Tongzilin Station is 4 minutes and Nijiaqiao Station is 11 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 471 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • 3 bars/lounges
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Yoga classes
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Nightclub

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Private indoor hot tub
  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jivana Spa. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Seasons Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Harmony Chinese – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.
Paulaner Brauhaus – This bistro specialises in German cuisine.
Kempi Deli – This delicatessen specialises in German cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 178.00 for adults and CNY 89 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 200 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 12 costs CNY 200 (one-way)

Pool, spa, & gym (if applicable)

  • Children under 11 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Chengdu Hotel Kempinski
Chengdu Kempinski
Chengdu Kempinski Hotel
Hotel Kempinski Chengdu
Kempinski Chengdu
Kempinski Chengdu Hotel
Kempinski Hotel Chengdu
Kempinski Hotel Chengdu Hotel
Kempinski Hotel Chengdu Chengdu
Kempinski Hotel Chengdu Hotel Chengdu

Frequently asked questions

Does Kempinski Hotel Chengdu offer free cancellation for a full refund?
Yes, Kempinski Hotel Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kempinski Hotel Chengdu?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Kempinski Hotel Chengdu on 9 January 2023 start from S$151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kempinski Hotel Chengdu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kempinski Hotel Chengdu?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Kempinski Hotel Chengdu?
Sorry, pets aren't allowed.
Is parking offered on site at Kempinski Hotel Chengdu?
Yes, there's free self parking.
Is an airport shuttle service offered by Kempinski Hotel Chengdu?
Yes, an airport shuttle is available. The charge is CNY 200 per vehicle one-way.
What are the check-in and check-out times at Kempinski Hotel Chengdu?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Kempinski Hotel Chengdu and nearby?
On-site recreation at Kempinski Hotel Chengdu includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kempinski Hotel Chengdu also has 3 bars, a nightclub and a fitness centre, as well as private indoor hot tubs, an arcade and a garden.
Are there restaurants at or near Kempinski Hotel Chengdu?
Yes, there are 3 on-site restaurants, featuring al fresco dining and international cuisine. Nearby restaurants include Tianxiang Renhe Restaurant (11-min walk), Cacaja (2 mi) and Local stall (2.1 mi).
Does Kempinski Hotel Chengdu have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a deep soaking bath.
What's the area around Kempinski Hotel Chengdu like?
Kempinski Hotel Chengdu is in Wuhou, a short 4-minute walk from Tongzilin Station and 19 minutes' walk from Sichuan University.

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

10/10 Exceptional

Great amenities, room was a little small. Overall its a great place to stay!
Wen, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel but needs renovation - looking a bit tried
John, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and comfort
The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.
Robyn, 13-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in Chengdu
A good stay helpful staff . Good hotel although rooms slightly dark
Melissa, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
nice hotel with full facilities.
3-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Orbitz guest review

6/10 Good

Good hotel, poor service!
Good location, the hotel was updated and nice. the only thing was the service. staff at front desk was OK, but once out of the front desk, staff is not very helpful. Door people won't even offer a help to grab a cab!!! the reason was "I am the only one here and can't leave to grab a taxi for you". What a joke! never had this kind of experience/service in hotels at this scale.
Qihong, 1-night trip with friends
Verified Hotels.com guest review