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Mercure Melbourne Southbank

4.0 star property
City centre hotel within easy reach of Crown Casino

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Mercure Melbourne Southbank

Photo gallery for Mercure Melbourne Southbank

Lobby sitting area
Exterior
In-room safe, desk, blackout curtains, soundproofing
Daily buffet breakfast (AUD 20 per person)
View from property

Overview of Mercure Melbourne Southbank

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • 3 meeting rooms
  • 24-hour front desk
  • Self-serve laundry
  • Conference space
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Rollaway/extra beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

Room options

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

Superior Room, 2 Double Beds (Family)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Accessible Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Bunk Bed

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • In Southbank
  • Collins Street - 8 min walk
  • SEA LIFE Melbourne - 10 min walk
  • Crown Casino - 12 min walk
  • Melbourne Convention and Exhibition Centre - 12 min walk
  • Bourke Street Mall - 12 min walk
  • Melbourne Central - 14 min walk
  • Rod Laver Arena - 21 min walk
  • Princess Theatre - 22 min walk
  • Queen Victoria Market - 23 min walk
  • Aami Park - 25 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 20 min drive
  • Melbourne Airport (MEL) - 25 min drive
  • Melbourne, VIC (AVV-Avalon) - 43 min drive
  • Flinders Street Station - 8 min walk
  • Spotswood Station - 13 min drive
  • Spencer Street Station - 20 min walk
  • Melbourne Central Station - 17 min walk
  • Flagstaff Station - 19 min walk
  • Parliament Station - 21 min walk

Restaurants

  • Coda - 11 min walk
  • Shortstop Coffee & Donuts - 16 min walk
  • San Telmo - 19 min walk
  • Pastuso - 14 min walk
  • Roule Galette - 8 min walk

About this property

Mercure Melbourne Southbank

Mercure Melbourne Southbank puts you in a great location, within a 15-minute walk of Crown Casino and Melbourne Central. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. This upmarket hotel is also within a 15-minute walk of Collins Street and Melbourne Convention and Exhibition Centre.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Off-site parking within 262 ft (AUD 30 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 3 meeting rooms
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2006

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Thin carpet in room

Room amenities

Be entertained

  • 40-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave
  • Kitchenette
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Cleaning supplies

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 20 per person
  • Credit card charges are subject to an extra charge of 1.4 per cent

Renovations and closures

This property is undergoing renovations from 4 July 2023 to 30 September 2023 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per night

Parking

  • Parking is available nearby and costs AUD 30 per night (262 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Frequently asked questions

Does Mercure Melbourne Southbank offer free cancellation for a full refund?
Yes, Mercure Melbourne Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Melbourne Southbank?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Melbourne Southbank?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Melbourne Southbank?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Melbourne Southbank?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Mercure Melbourne Southbank?
No, this hotel doesn't have a casino, but Crown Casino (12-min walk) is nearby.
What is there to do at Mercure Melbourne Southbank and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course.
Does Mercure Melbourne Southbank have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave and a coffee maker.
What's the area around Mercure Melbourne Southbank like?
Mercure Melbourne Southbank is in Southbank, a short 8-minute walk from Flinders Street Station and 12 minutes' walk from Crown Casino.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

DALE, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Julia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Great location, thankyou.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night business trip
Verified Hotels.com guest review

8/10 Very good

Winter family trip
When we requested something our needs were generally met. Simple buffet breakfast with welcoming lovely staff. Very squishy soft pillows. Loved having a kitchenette with a microwave in the room but would have loved dish washing supplies to accompany the sink etc. Signage needs updating- says ice machine and there was none. I would also like to see the hotel have luggage scales. Not quite what I expected from a Mercure but they were beginning renovations. Excellent location. LOVE LOVE LOVE the fully block out blinds & no street noise.
Keryn, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Room size was very good. Friendly front staff. Walking distance to almost everything.
Matthew, 2-night trip
Verified Wotif guest review

8/10 Very good