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The Shay, a Destination by Hyatt Hotel

Photo gallery for The Shay, a Destination by Hyatt Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe

Overview of The Shay, a Destination by Hyatt Hotel

The Shay, a Destination by Hyatt Hotel

4.0 star property
4-star hotel in Lucerne - Higuera with 2 restaurants and 2 bars/lounges

9.4/10 Exceptional

68 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
8801 Washington Blvd, Culver City, CA, 90232

Room options

About this area

What's nearby

  • In Lucerne - Higuera
  • Rodeo Drive - 13 min drive
  • The Grove - 17 min drive
  • Melrose Avenue - 19 min drive
  • Sunset Strip - 21 min drive
  • University of California, Los Angeles - 15 min drive
  • University of Southern California - 17 min drive
  • Hollywood Walk of Fame - 28 min drive
  • Los Angeles Memorial Coliseum - 20 min drive
  • Kia Forum - 21 min drive
  • SoFi Stadium - 22 min drive

Getting around

  • Van Nuys, CA (VNY) - 20 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 25 min drive
  • Los Angeles Intl. (LAX) - 28 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 31 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 46 min drive
  • Los Angeles Cal State Station - 17 min drive
  • Glendale Transportation Center - 18 min drive
  • Commerce Station - 20 min drive
  • La Cienega/Jefferson Station - 18 min walk
  • Palms Station - 20 min walk

Restaurants

  • Loqui - 2 min walk
  • Bucato - 4 min walk
  • Pasta Sisters - 5 min walk
  • Lukshon - 5 min walk
  • Bar Nine - 5 min walk

About this property

The Shay, a Destination by Hyatt Hotel

When you stay at The Shay, a Destination by Hyatt Hotel, you'll be 3.6 mi (5.7 km) from Rodeo Drive and 3.9 mi (6.2 km) from The Grove. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at etta, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-in available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 100 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-lead area available

Internet

  • Free WiFi in public areas

Parking

  • Secured covered on-site valet parking (USD 50.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scooter/moped hire nearby

Working away

  • 8 meeting rooms
  • Co-working spaces
  • Conference space (8000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Terrace
  • An outdoor pool
  • Art gallery on site
  • Arcade/games room
  • Bike parking

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Etta – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Celestina – This poolside restaurant specialises in Mexican cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
Celestina Bar – This poolside rooftop bar specialises in Mexican cuisine and serves brunch, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 34.26 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 35 per person

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered valet parking costs USD 50.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

The Shay
The Shay a Destination by Hyatt Hotel
The Shay, a Destination by Hyatt Hotel Hotel
The Shay, a Destination by Hyatt Hotel Culver City
The Shay, a Destination by Hyatt Hotel Hotel Culver City

Frequently asked questions

Does The Shay, a Destination by Hyatt Hotel offer free cancellation for a full refund?
Yes, The Shay, a Destination by Hyatt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Shay, a Destination by Hyatt Hotel?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at The Shay, a Destination by Hyatt Hotel on 12 February 2023 start from S$418, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Shay, a Destination by Hyatt Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Shay, a Destination by Hyatt Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Shay, a Destination by Hyatt Hotel?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 100 lb per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at The Shay, a Destination by Hyatt Hotel?
Yes. Valet parking costs USD 50.00 per night.
What are the check-in and check-out times at The Shay, a Destination by Hyatt Hotel?
You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at The Shay, a Destination by Hyatt Hotel?
No, this hotel doesn't have a casino, but Hollywood Park Casino (12-min drive) and Hustler Casino (18-min drive) are both nearby.
What is there to do at The Shay, a Destination by Hyatt Hotel and nearby?
Have fun with nearby activities such as hiking, kayaking and mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and an arcade.
Are there restaurants at or near The Shay, a Destination by Hyatt Hotel?
Yes, there are 2 on-site restaurants, featuring American cuisine, pool views and poolside dining. Nearby restaurants include Bucato (4-min walk), Pasta Sisters (5-min walk) and Lukshon (5-min walk).
What's the area around The Shay, a Destination by Hyatt Hotel like?
The Shay, a Destination by Hyatt Hotel is in Lucerne - Higuera, a short 17-minute walk from Sony Pictures Studios.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.7/10

Amenities

9.8/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Malik, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My wife and I really loved the Shay. Great location, food is great, room was great. Overall great experience.
Maure, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We travel a lot and this was one of the nicest hotels we’ve stayed at. The staff is so friendly, professional and prompt- all from the front desk, housekeeping, bellmen, valets and restaurant staff. It’s a beautiful property and immaculate. Great area near a cool village with shops and restaurants too. The pool area very nice and all of the restaurants on site are great and it’s lively and fun.
Kathy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Modern, clean, happening
Janna Van, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great for Work and Fun
Everything was great, from check-in to room to view to location to pool deck and restaurant! Will definitely stay again.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed the very nice room, lovely rooftop pool, gym and nearby shops.
Eileen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved this place! Staff was awesome,helpful and friendly. Room was perfect
Peter, 3-night family trip
Verified Expedia guest review

8/10 Very good

Easily accessible location with lots of good breakfast and lunch options (and amazing restaurants in the hotel). Really nice staff. Super clean, great room. Had a good stay but not sure if I’d stay again to be honest. The bed/bedding wasn’t particularly comfortable, not uncomfortable but not soft/cozy at all, I like a firm mattress but there was no cushioning to it. And the person who checked us in said he was giving us one of their quieter rooms and we were right next to the train stop so heard it every time it passed, and above the restaurant. Just odd considering he set us up with different expectations.
Corinna, 2-night romance trip
Verified Expedia guest review