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Oriental Hotel Universal City

Photo gallery for Oriental Hotel Universal City

Front of property
Property entrance
In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Oriental Hotel Universal City

Oriental Hotel Universal City

3.5 star property
3.5-star hotel, convenient for Universal Studios Japan

8.2/10 Very good

212 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bathtub
  • 24/7 front desk
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Microwave in a common area
  • Luggage storage
  • Tour/ticket assistance
  • Ballroom
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Konohana
  • Universal Studios Japan - 3 min walk
  • Osaka Aquarium Kaiyukan - 6 min drive
  • Kyocera Dome Osaka - 6 min drive
  • Grand Front Osaka Mall - 19 min drive
  • Umeda Sky Building - 19 min drive
  • Orix Theater - 8 min drive
  • Intex Osaka - 8 min drive
  • Spa World - 8 min drive
  • Tsutenkaku Tower - 23 min drive
  • Kuromon Ichiba Market - 10 min drive

Getting around

  • Osaka (ITM-Itami) - 35 min drive
  • Kobe (UKB) - 43 min drive
  • Osaka (KIX-Kansai Intl.) - 46 min drive
  • Chidoribashi Station - 3 min drive
  • Denpo Station - 4 min drive
  • Nishikujo Station - 4 min drive
  • Universal City Station - 6 min walk
  • Ajikawaguchi Station - 9 min walk
  • Sakurajima Station - 15 min walk


  • スシロー ユニバーサル・シティウォーク大阪店 - 5 min walk
  • Tully's Coffee - 4 min walk
  • マクドナルド - 4 min walk
  • モスバーガー - 4 min walk
  • サイゼリヤ - 3 min walk

About this property

Oriental Hotel Universal City

Oriental Hotel Universal City puts you within a 10-minute drive of Universal Studios Japan and Kyocera Dome Osaka. Also, Osaka Aquarium Kaiyukan and Intex Osaka are within a short drive. The property is only a short walk to public transportation: Universal City Station is 6 minutes and Ajikawaguchi Station is 9 minutes.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 330 rooms


  • Check-in time from 3:00 PM until 3:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
  • Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Covered on-site self-parking (JPY 3000 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Shared microwave

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage


  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Step-free path to entrance


  • Japanese

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath or shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini fridge


  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2970 for adults and JPY 1500 for children


  • Covered self-parking costs JPY 3000 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.


<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>
Property registration number 大阪市指令大保環第21-189号

Also known as

Oriental Universal City Osaka

Frequently asked questions

Does Oriental Hotel Universal City offer free cancellation for a full refund?
Yes, Oriental Hotel Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oriental Hotel Universal City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Oriental Hotel Universal City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oriental Hotel Universal City?
Yes. Self-parking costs JPY 3000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Oriental Hotel Universal City?
You can check in from 3:00 PM - 3:00 AM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What's the area around Oriental Hotel Universal City like?
Oriental Hotel Universal City is a short 6-minute walk from Universal City Station and 3 minutes' walk from Universal Studios Japan.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

1-night family trip
Verified guest review

10/10 Exceptional

Sachiko, 1-night trip with friends
Verified guest review

10/10 Exceptional

Cristina, 2-night family trip
Verified guest review

8/10 Very good

Ervin, 5-night trip
Verified guest review

10/10 Exceptional

Good hotel
Good room facilities and breakfast..good for family to visit after USJ
kian siang, 1-night family trip
Verified guest review

10/10 Exceptional

Kyasha, 2-night trip
Verified Expedia guest review

4/10 Fair

Somehow booking got messed up, we had to pay extra couple hundred dollars. Staff which is a guy on the back was staring weird, very uncomfortable. Place is just ok nothing special. I wouldn’t stay here again.
Robert, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Mikako, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel design is unique and beautiful. The staff members were friendly and helpful. We highly recommend this hotel especially if you're going to Universal Studio Japan.
Ciera, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect for going to USJ! Lots of food to choose from at city walk. Also just a couple minutes away from the train station and ferry port. Only down side is parking was expensive with no in and out privilege.
Tina, 2-night family trip
Verified Expedia guest review