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The Surrey

Photo gallery for The Surrey

Balcony
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Interior detail

Overview of The Surrey

The Surrey

3.5 star property
Boutique hotel with spa, near Metropolitan Museum of Art
9.0 out of 10 Superb
9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Internet access
  • Restaurant
Map
20 East 76th Street, New York, NY, 10021
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Manhattan
  • Metropolitan Museum of Art - 6 min walk
  • Central Park - 14 min walk
  • Museum of Modern Art - 26 min walk
  • Radio City Music Hall - 30 min walk
  • Rockefeller Center - 30 min walk
  • Grand Central Terminal - 36 min walk
  • Bryant Park - 38 min walk
  • Broadway - 38 min walk
  • Times Square - 40 min walk
  • 5th Avenue - 43 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 5 min drive
  • LaGuardia Airport (LGA) - 26 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 46 min drive
  • John F. Kennedy International Airport (JFK) - 56 min drive
  • Islip, NY (ISP-MacArthur) - 66 min drive
  • Newburgh, NY (SWF-Stewart Intl.) - 77 min drive
  • New York Harlem 125th St. Station - 5 min drive
  • New York W 32nd St. Station - 6 min drive
  • Long Island City Hunterspoint Avenue Station - 7 min drive
  • 77 St. Station (Lexington Av.) - 5 min walk
  • 68 St. - Hunter College Station - 12 min walk
  • 72nd Street Station - 13 min walk

Restaurants

  • Ralph’s Café - 5 min walk
  • Sant Ambroeus - 2 min walk
  • Bemelmans Bar - 1 min walk
  • Pick A Bagel - 5 min walk
  • Joe Coffee Company - 6 min walk
Map

About this property

The Surrey

Located 3.9 mi (6.3 km) from the airport, The Surrey features a rooftop terrace and puts you only a five-minute drive from Metropolitan Museum of Art. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and French cuisine is served at Cafe Boulud, which is open for breakfast, lunch and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this boutique hotel. Fellow travellers love the location and local sightseeing. Public transportation is only a short walk: 77 St. Station (Lexington Av.) is 5 minutes and 68 St. - Hunter College Station is 12 minutes.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 189 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (USD 75 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1926
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

Cornelia Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Dining

Cafe Boulud – This restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.
Bar Pleiades – This cocktail bar specialises in French cuisine and only serves light fare. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 40.16 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • In-room bottled water
    • Phone calls (may be limited)

Optional extras

  • WiFi is available in public areas for an extra charge
  • Continental breakfast is offered for an extra charge of approximately USD 29 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 250 per pet, per stay

Parking

  • Valet parking costs USD 75 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the health club or fitness facility
  • Guests under 15 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Surrey
Surrey Hotel
Surrey Hotel New York
Surrey New York
Surrey Hotel New York City
Surrey New York City
Surrey Suite Hotel
The Surrey Hotel New York City
The Surrey Hotel
The Surrey New York
The Surrey Hotel New York

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Surrey?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Surrey?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 250 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Surrey?
Yes. Valet parking costs USD 75 per night.
What are the check-in and check-out times at The Surrey?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
Is there an on-site casino at The Surrey?
No, this hotel doesn't have a casino, but Empire City Casino (16-min drive) and Resorts World Casino (23-min drive) are both nearby.
What is there to do at The Surrey and nearby?
The Surrey has a spa and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near The Surrey?
Yes, Cafe Boulud offers French cuisine.
What's the area around The Surrey like?
The Surrey is in Manhattan, a short 5-minute walk from 77 St. Station (Lexington Av.) and 6 minutes' walk from Metropolitan Museum of Art. Travellers say that the local area is very quiet perfect for sightseeing.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

8.2/10

Amenities

9.1/10

Property conditions & facilities

Reviews

6/10 Good

Although the hotel is extremely well located and the room sizes are great, it needs love & a good update. Rooms have objects that are "semi-broken" (like a lamp) and water damage (in the ceiling). After the entrance there is a "lounging" area with tables, were bubbles are present from the wall paper. But the worse part is the fact that staff does not care about you. I cannot count the number fo times I had to open the front door and the door to the street (two heavy doors) in the 6 days I was there. The receptionists are always talking to each other and ignore guests passing by. This is such an iconic hotel, how can manage let this happen?
5-night business trip
Verified Expedia guest review

10/10 Exceptional

Just wonderful. Beautiful hotel. Staff lovely. Location is ideal if you want to be uptown.
5-night family trip
Verified Expedia guest review

10/10 Exceptional

If you love the UES you will love The Surrey
A great location for shopping and eating. Not great if your business is mostly on the West Side.
Thomas, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The property is beautiful and the rooms are comfortable. The staff are helpful and friendly, go out of their way to provide good service. Definitely would go back.
Melina, 2-night trip
Verified Expedia guest review

8/10 Very good

Location is great, value for what you receive as a guest could be better. Our bathroom had a window which is a plus for me personally and our room had excellent view to Madison Ave and the City. Some of the staff were polite and welcoming although this was not universal. At the time of check in, we were sent to a room which was not ready and filled with tobacco smell (it’s a nonsmoking hotel and obviously I don’t blame the hotel management for this), which has happened to me before in different ways, although the issue was addressed with some degree of nonchalance on behalf of the staff which was a little unexpected given the price level of this hotel. On average I stay in various 4 and 5 star hotels in the City twice a month and although incidents like this have happened to me in the past, they were handled much more tactfully.
R, 2-night romance trip
Verified Expedia guest review

8/10 Very good

My only complaint is a matter of personal taste, so not necessarily one that would be shared by other guests. I like a firm mattress, and the mattress in our room was rather soft. My wife in particular did not sleep well for the two nights we stayed for that reason. But again, all a matter of individual taste, and otherwise the hotel was exemplary in every respect.
Bill_R, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The service and style is amazing. The location is perfect next to the park - with great cafes and restaurants around every corner.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

Check in was way too long. Way. To. Long. 20 minutes with the receptionist
1-night romance trip
Verified Expedia guest review