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All properties in Kailua-Kona, Hawaii, United States of America

Sheraton Kona Resort & Spa at Keauhou Bay - Kailua-Kona

4-star4 stars
Great for familiesThis property has good facilities for families.
78-128 Ehukai St, Kailua-Kona, HI, 96740, United States of America

4-star resort with spa, near Kahalu'u Beach Park
  • Free Internet
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,293 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
WiFi
Good internet service
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good

Sheraton Kona Resort & Spa at Keauhou Bay - Kailua-Kona

More Info: 6823 2342

from S$222
  • Room, 1 King Bed, Balcony, Mountain View (Mountain View)
  • Room, 2 Double Beds, Balcony, Mountain View (Mountain View)
  • Room, 1 King Bed, Ocean View
  • Room, 2 Double Beds, Ocean View
  • Room, 1 King Bed, Balcony, Oceanfront
  • Room, 2 Double Beds, Balcony, Oceanfront
  • Room, 1 King Bed, Partial Ocean View
  • Room, 2 Double Beds, Partial Ocean View
  • Club Room, Business Lounge Access, Ocean View
  • Club Room, 1 King Bed, Business Lounge Access, Ocean View
  • Club Room, 1 King Bed, Business Lounge Access, Oceanfront
  • Club Room, 2 Double Beds, Business Lounge Access, Oceanfront
  • Club Suite, 1 Bedroom, Business Lounge Access (Ohana Suite)
  • Deluxe Suite, Business Lounge Access, Oceanfront

What’s around Sheraton Kona Resort & Spa at Keauhou Bay - Kailua-Kona

Landmarks

  • Kahalu'u Beach Park - 32 min walk
  • Haleo Luau - 2 min walk
  • Keauhou Bay Beach - 6 min walk
  • Kona Country Club - 13 min walk
  • Lekeleke Burial Grounds - 19 min walk
  • Keauhou Shopping Center - 30 min walk
  • Magic Sands Beach - 2.8 mi / 4.5 km
  • Original Hawaiian Chocolate Factory - 2.6 mi / 4.2 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 508 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

  • Pets stay free

  • Restrictions apply *

  • Up to 40 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
Things to do
  • Basketball on site
  • Free bicycles on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 5740
  • Conference space size (meters) - 533
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Furnished lanai
Freshen up
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Ho'ola Spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Dining

Rays on the Bay - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Holua Poolside Bar and Lo - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Haleo Luau - Overlooking the ocean, this theme restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Kaiulu Sheraton Club Loun - This restaurant overlooks the ocean. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Spa tub
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Sheraton Kona Resort & Spa at Keauhou Bay - Kailua-Kona’s small print

Also known as

  • Keauhou Resort
  • Sheraton Kona Keauhou Bay
  • Sheraton Kona Resort Keauhou Bay
  • Sheraton Kona Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort Spa at Keauhou Bay
  • Sheraton Kona Keauhou KailuaK
  • Sheraton Kona & Spa At Keauhou
  • Sheraton Kona Resort & Spa at Keauhou Bay Resort
  • Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona
  • Sheraton Keauhou
  • Sheraton Kona Resort Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
  • Sheraton Resort Keauhou
  • Sheraton Kailua-Kona
  • Sheraton Keauhou Bay Hotel Kailua-Kona
  • Sheraton Keauhou Bay Resort & Spa
  • Sheraton Keauhou Bay Resort And Spa

Policies

Tax ID - 27-4750769

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 34.41 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 20.00 per night

Valet parking costs USD 27.00 per night

Rollaway beds are available for USD 70.0 per night

Breakfast costs between USD 29.95 and USD 29.99 for adults, and USD 12.50 and USD 15.00 for children (approximately)

WiFi is available in guestrooms for USD 15.00 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 1,051 reviews

Very good 8.0
We had a great view from our room. Beds are comfortable and we slept good. But the bathtub, while showing the tub filled up to above my ankles. The tub drained very slow.
Sandra, us1 night trip
Good 6.0
Just ok. Beautiful view but no beach access.
Outdated. Loud. Beautiful view though. Service spotty. No beach access. Can definitely do better in the surrounding areas.
Alexis, us4 night romance trip
Fair 4.0
A big disappointment
The property has a lot of potential, but the service was terrible. We paid for an ocean view room, but it was not ready when we arrived - finally got into the room at 4:30 pm (check in is 3!) after waiting in the lobby for two hours. Luggage was not delivered as requested. Several times had to call for the room to be made up after 4pm. The pool is nice, but there is no pool service, even though the bar is right there, the waiters will not leave the table area to take orders or deliver food. Food at Rays on the Bay was awful - no wonder you can get an ocean view table at any time. Of course, that is if they will seat you. We asked for a table, were told it would be a 10 - 15 minute wait, so we went to the bar. After 30 minutes, we were finally brought to a table right next to where we had been sitting that was open the entire time. And my biggest warning is for anyone with cat allergies - they let feral-looking cats wander all over the restaurant during the dinner service. I could go on and on, but big picture - we generally love the Sheraton brand, but we won't be back here.
Barbara, us7 night romance trip
Very good 8.0
Pet Peeves
The hotel doesn’t offer room service. They need to. They also need a nicer smoking area.
Wendell, us2 night business trip
Good 6.0
Disappointed
We had several issues with our stay; we were not informed there was construction work going on right next to our room work would go on into the night (11 pm) and early morning (8 am), our tv was broken on the one night we wanted to watch a season finale ( it was replaced the next day), for two days we didn’t get clean towels and had to call for them, parking was an extra fee of 20$ that is not included in the resort fee if 30$.
Kenneth, us7 night family trip

Sheraton Kona Resort & Spa at Keauhou Bay - Kailua-Kona

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