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IntercityHotel Hamburg Hauptbahnhof

4-star hotel with restaurant, connected to the convention center, near Moenckebergstrasse

  • Free WiFi
From
S$101

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  • Exterior
  • Breakfast buffet
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1 / 20Guest Room
8.4.Very good.
  • it is too expensive eventhough the location is not bad

    May 20, 2019

  • Business hotel located near the Hamburg central station. Very convenient for taking the…

    Jan 25, 2019

See all 616 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Transport options
Safe
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 155 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center

For families

  • Premium TV channels
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Elevator

What’s around

  • In Altstadt Hamburg
  • Miniatur Wunderland - 22 min walk
  • Hamburg Dungeon - 22 min walk
  • Reeperbahn - 31 min walk
  • Elbe Philharmonic Hall - 31 min walk
  • Moenckebergstrasse - 4 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Business Double Room - Includes Public Transit Ticket
  • Standard Double Room - Includes Public Transit Ticket
  • Standard Single Room - Includes Public Transit Ticket
  • Business Plus Room - Includes Public Transit Ticket

Location

  • In Altstadt Hamburg
  • Miniatur Wunderland - 22 min walk
  • Hamburg Dungeon - 22 min walk

What’s around

Landmarks

  • In Altstadt Hamburg
  • Miniatur Wunderland - 22 min walk
  • Hamburg Dungeon - 22 min walk
  • Reeperbahn - 31 min walk
  • Elbe Philharmonic Hall - 31 min walk
  • Moenckebergstrasse - 4 min walk
  • Hamburg City Hall - 11 min walk
  • Hamburg Wholesale Market - 22 min walk
  • St. Michaelis Church - 26 min walk
  • Hamburg Cruise Center - 28 min walk
  • Hamburger Dom - 28 min walk

Getting around

  • Hamburg Airport (HAM) - 23 min drive
  • Central S-Bahn - 2 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Hamburg Dammtor Station - 17 min walk
  • Monckebergstrasse U-Bahn - 4 min walk
  • North Central U-Bahn - 5 min walk
  • South Central U-Bahn - 8 min walk

At a glance

Hotel size

  • This hotel has 155 rooms

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 24 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • German
  • Italian

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Soundproofed rooms

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 30-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • InterCityHotel Hauptbahnhof
  • IntercityHotel Hamburg Hauptbahnhof Hotel
  • InterCityHotel Hauptbahnhof Hotel Hamburg
  • Intercityhotel Hotel Hamburg
  • InterCityHotel Hamburg Hauptbahnhof Hotel
  • InterCityHotel Hamburg Hauptbahnhof
  • IntercityHotel Hamburg Hauptbahnhof Hamburg
  • IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs EUR 24 per day

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals exempt from fees

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, IntercityHotel Hamburg Hauptbahnhof does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs EUR 24 per day. Parking spots may be limited.

  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

  • You can check in from 2 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

  • Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Mitri Saliba (4-min walk), Sakura Udon (4-min walk), and BACCARA (4-min walk).

  • No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.
8.4.Very good.
  • 10.0.Exceptional

    All good

    Paul, 1 night business trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Central Hotel, nice room

    Over the road from the Haupbahnhopf, or main train station, and around 5 minutes walk from the main square and town hall. The room was very comfortable, very soft bed which I didn't mind, but some people might not like.

    Clemma, 2 night trip, Aug 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    With all the nonsense about flights I booked three nights here prior to a long planned fourteen nights in Koln. Great mid-price hotel just across from Hbf. Special advantage is the free public transport pass. Will always use this 'Intercity' in Hamburg.

    Kenny, 3 night trip, Aug 2, 2020

    Verified Expedia guest review

  • 4.0.Fair

    I only liked the location and the free transport ticket. But hospitality was not at the standard and did not notice that it is a four stars hotel, service was not good.

    RogerA, 2 night trip, Jul 16, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The only thing that I didn't like is that cleaner started too early in the morning making a noise outside my door. Clanging bottles and waking me everyday. The check-out was 12pm and think a later start would be better.

    1 night trip, Mar 5, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    Staff at front desk were ok not to friendly and did not take much time to explain things, terrible pillows

    1 night romance trip, Feb 20, 2020

    Verified Expedia guest review

  • 8.0.Very good

    our room wasn’t special view and this hotel localisation is good

    Ayhan, 4 night family trip, Feb 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I like that they give a free transfer with the train to Hamburg airport .

    1 night business trip, Feb 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Excellent location. Good overall. The one thing I had issues with, was heat. Initially my room was cold so I had to ask for an extra blanket - cheerfully supplied. The next day I called for a specialist who quickly determined that, for some reason, the heat had been turned off. The ancient wall control made it difficult to control the temperature. But on the whole this was a good experience at a good price.

    Dr.I., 3 night business trip, Jan 27, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is well situated and part of a well equipped chain. The hauptbahnhoff Intercity had two problems. 36 hours without internet which is unacceptable in a business hotel (a problem at headquarters in Frankfurt). Staff did not warn guests checking in hoping that repairs would happen quickly. A second elevator never functioned during my stay. Breakfast is adequate but not up to competitive standards. Staff was helpful and polite and embarrassed by their circumstances.

    2 night trip, Jan 6, 2020

    Verified Orbitz guest review

See all 616 reviews