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The Capital Zimbali

Photo gallery for The Capital Zimbali

City view from property
4 outdoor pools
Property entrance
Presidential Suite, Multiple Beds, Kitchen, Sea View | Minibar, in-room safe, desk, laptop workspace
4 restaurants, breakfast served

Overview of The Capital Zimbali

The Capital Zimbali

4.0 star property
4-star hotel in Ballito with 4 restaurants and 4 outdoor pools
8.6 out of 10 Fabulous
8.6/10 Fabulous

7 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Zimbali Drive, Dolphin Coast, Ballito, KwaZulu-Natal, 4399
Main amenities
  • Daily housekeeping
  • 4 restaurants
  • 4 outdoor pools
  • Breakfast available
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Concierge services
  • Luggage storage
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • Umhlanga Rocks Beach - 42 min drive
  • Durban Beach - 28 min drive
  • Moses Mabhida Stadium - 31 min drive
  • Durban International Convention Centre - 32 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 15 min drive

Restaurants

  • Concha - 8 min drive
  • Hops - 8 min drive
  • Yolis - 6 min drive
  • La Fiamma Grill - 8 min drive
  • Taso's - 8 min drive
Map

About this property

The Capital Zimbali

The Capital Zimbali is a great choice for a stay in Ballito. Guests can indulge in spa services, and The Copper Restaurant, one of 4 restaurants, serves breakfast, lunch and dinner.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (CDC) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 4 restaurants

Travelling with children

  • Children's menu

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • 4 outdoor pools
  • Spa services

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

The Copper Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
FIREROOM SUSHI & GRILL – On-site restaurant. Open daily.
Stingray Café & Pool Bar – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Poison Ivy Lounge – On-site restaurant. Open daily.

Fees & policies

Refundable deposits

  • Deposit: ZAR 100 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 265 per person

Children & extra beds

  • Rollaway beds are available for ZAR 500.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)
  • Intertek Cristal (third-party expert - Global)
  • GBAC STAR Facility Accreditation (global expert)
  • Safe Travels (WTTC - Global)
  • SGS (third-party expert - Global)
  • Ecolab (third-party expert - Global)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Property Registration Number 2006/006561/07

Also known as

The Capital Zimbali Hotel
The Capital Zimbali Ballito
The Capital Zimbali Hotel Ballito

Frequently asked questions

Does The Capital Zimbali offer free cancellation for a full refund?
Yes, The Capital Zimbali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Capital Zimbali?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Capital Zimbali?
Yes, there are 4 outdoor pools.
Are pets allowed at The Capital Zimbali?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Capital Zimbali?
Yes, there's free self parking.
What are the check-in and check-out times at The Capital Zimbali?
You can check in from 2:00 PM - 6:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Capital Zimbali?
No, this hotel doesn't have a casino, but Sibaya Casino (17-min drive) is nearby.
What is there to do at The Capital Zimbali and nearby?
The Capital Zimbali has 4 outdoor pools and spa services, as well as a garden.
Are there restaurants at or near The Capital Zimbali?
Yes, there are 4 on-site restaurants.
Does The Capital Zimbali have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.7/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Praneal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cebo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

From start to finish everything was outstanding!
Verified Travelocity guest review

8/10 Very good

Wiseman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Connie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Access to the property was an issue. The property is in a gated community however there seems to be little or no communication with the security who initially refused me entry even after showing the booking. The security was less than helpful. After 20 minutes arguing at the gate I finally manage to access- not a good start. The property itself is spectacular with friendly staff
Jamie, 2-night family trip
Verified Expedia guest review

6/10 Good

stay at the Capital
Check in started well then I handed in my debit card for an imprint to cover extra bills Ordered room service good food then the 2nd time I ordered a meal I \was told by the room service waiter that I had no credit I was told by the young Lady at reception oh we assumed that you would pay each time with cash of credit card insufficient public relations training she did bring the machine up to my room and offered an apology which was accepted I understand that fraud happens quite a lot in South Africa and elsewhere the whole situation could to have been handled better if staff were taught to think a little bit more out of the box Breakfast were very varied and staff very helpful but being asked 3 times is everything okay over the top
Sarah E, 2-night trip
Verified Hotels.com guest review